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ManageEngine Mobile Device Manager Plus vs Hexnode UEM Comparison

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Overview

Category Leaders

ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organization.

Category Leaders

Hexnode MDM is an enterprise-level unified endpoint management solution for managing BYOD , apps, devices and security.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

495

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

538

5

4

3

2

1

336

186

13

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

96

5

4

3

2

1

71

22

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I loved the fact that i had so many features available in one environment and each one of them worked perfectly fine. The key word is Customizability.
They do excellent software, excellent customer support and excellent patching-keeping the product up to date. You will never be disappointed to go with them.
The ease of use and the go to for help on topics are very helpful. This allows to set it up faster, and they have good training and support.

Pros

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect.
It's easy to manage and the customer support is great. We have it set up on 18 tablets now and works great.
Support has been very responsive and helpful when we had questions.

Cons

But the worst part is the support is extremely poor and unhelpful.
There are some minor UI inconsistencies between tabs that were weird to figure out (only at first) and the current knowledgebase is somewhat minimal.
The process to configure and distribute apps is lengthy, time consuming and confusing at the beginning.

Cons

Missing some features (e.g. Battery level display on web interface) although they are planned.
No notification of new features, they just appear.
Nothing works correctly, except the enrollment that equals added cost. From there it is a disaster.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features28
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Alerts/Notifications
  • App Management
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Automatic Reset
  • Automatic User/Device Recognition
  • BYOD Management
  • Browsing Restrictions
  • Compliance Management
  • Compliance Tracking
  • Content Management
  • Content Scheduling
  • Customizable Reports
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Deployment Management
  • Device Enrollment
  • Digital Signage
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • File Management
  • Geolocation
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Kiosk Mode
  • Location Tracking
  • Media Library
  • Mobile Access
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Screen Support
  • Offline Access
  • Onsite Printing
  • Order Fulfillment
  • Point of Sale (POS)
  • Policy Management
  • Real Time Monitoring
  • Remote Access/Control
  • Remote Display Management
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Secure Browsing
  • Security Management
  • Self Check-in/Check-out
  • Self Ordering
  • Software Management
  • Synchronization Scheduling
  • Third Party Integrations
  • Timeout
  • Touch Screen
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • Video Management
  • Virtual Keyboard
  • Wireless Internet Access
  • Total features64
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Alerts/Notifications
  • App Management
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Automatic Reset
  • Automatic User/Device Recognition
  • BYOD Management
  • Browsing Restrictions
  • Compliance Management
  • Compliance Tracking
  • Content Management
  • Content Scheduling
  • Customizable Reports
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Deployment Management
  • Device Enrollment
  • Digital Signage
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • File Management
  • Geolocation
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Kiosk Mode
  • Location Tracking
  • Media Library
  • Mobile Access
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Screen Support
  • Offline Access
  • Onsite Printing
  • Order Fulfillment
  • Point of Sale (POS)
  • Policy Management
  • Real Time Monitoring
  • Remote Access/Control
  • Remote Display Management
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Secure Browsing
  • Security Management
  • Self Check-in/Check-out
  • Self Ordering
  • Software Management
  • Synchronization Scheduling
  • Third Party Integrations
  • Timeout
  • Touch Screen
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • Video Management
  • Virtual Keyboard
  • Wireless Internet Access

Integrations

  • Total integrations1
  • Azure Active Directory
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneLogin
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite
  • Total integrations6
  • Azure Active Directory
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneLogin
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

ManageEngine Mobile Device Manager Plus logo

ManageEngine Mobile Device Manager Plus

Very good alternative

Reviewed a month ago
Pros

Pretty much the same features as Hexnode but cheaper

Cons

Nothing except having to transition from one MDM to another

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

One of the BEST MDMS!

Reviewed 4 years ago

Device management and full control, device monitoring

Pros

Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.

Cons

Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hexnode UEM logo

Hexnode UEM

with hexnode the work is smooth

Reviewed 2 years ago

with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet.

Pros

Monitor device / policy / mandatory apps .

Cons

Monitor device / policy / mandatory apps . lock device

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Hexnode UEM logo

Hexnode UEM

Hexnode MDM with iOS

Reviewed 2 years ago

Removing unnecessary apps and settings allowing for securing the devices.

Pros

Once on the device it works as expected and locks the device down with the policies well.

Cons

How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

Easy to deploy and setup.

Reviewed 2 years ago
Pros

Easy to Deploy and setup very intuitive.

Cons

removing a device from the list take a little work...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexnode UEM logo

Hexnode UEM

Best support I've had for software ever.

Reviewed 5 years ago

Remote solutions and customer monitoring.

Pros

Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.

Cons

Difficult to find a specific device or group. Challenges with getting device to perform as rooted. Support for older android devices is limited and some features like data monitoring should be a given.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hexnode UEM logo

Hexnode UEM

Easy device enrollment, no difficult setup needed. Great customer support and quick reply

Reviewed 5 years ago
Pros

You can easily enroll your device , that's all you need to gain control over your devices. Easily create multiple policy to be attached to different device!

Cons

Lacking remote control function, which mentioned in the website as beta but support tells me otherwise.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hexnode UEM logo

Hexnode UEM

Great product all around!

Reviewed 4 years ago
Pros

How easy it is to enroll devices, and setup device policies.

Cons

Because it's so feature rich, there's a lot to learn.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hexnode UEM logo

Hexnode UEM

A modern MDM product with great set of features and dev friendly APIs

Reviewed 3 years ago

We are trying to build a knowledge experience product where Kiosk mode is important feature considering young users' safety to avoid them opening non-safe applications.

Pros

Policies can be applied to usergroups, policies are associated automatically to each device after the device is added to a user in usergroup Single mode and multi mode Kiosk mode works as advertises. Nice set of out of box reports.

Cons

Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately. Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places. APIs should allow pagination and filtering for users and devices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

Hexnode users

Reviewed 2 years ago

[SENSITIVE CONTENT HIDDEN] was very helpfull in to try to make me add up a new device in the admin section. 10/10 service!

Pros

remotely support to users. very good support/security tool for our cellphones and tablets for our company.

Cons

could not enter the new device number in the admin section. no boxes, no arrows, no links.. i needed to get support and see that i only change the number.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

100% reliable UEM solution

Reviewed 5 months ago

We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.

Pros

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

Cons

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hexnode UEM logo

Hexnode UEM

Great Customer Service/Knowledge Articles/User Experience

Reviewed a year ago

One word to describe my whole experience is: Easy. Hexnode made it super simple for the small bank that I work at to enroll devices of both Android and iOS, as well as monitor and maintain them effectively. Their support is two clicks away, which is always nice for when I have simple questions that I can't find in their expansive knowledge articles (which is rare..)

Pros

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

Cons

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

Simple setup and fast support

Reviewed 4 years ago
Pros

Easy setup and super fast support. Setup and working in less than 2 hours.

Cons

So far the only issue I have is that I wish I could have more control over the end device. REmote control I mean.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

Very Good Support and Good UX

Reviewed 2 years ago

I am using hexnode for HIS project & YKKAP Project, We got 550 devices planning, but since covid19 spreading over the world, we have to hold all investments. so we only purchase a little.

Pros

I really love Kiosk Lockdown, and it is very simple when I do install hexnode by using Device Owner

Cons

I need documentation for solving the problem and detailed information of each function

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hexnode UEM logo

Hexnode UEM

Robust MDM, Does everything I need it to

Reviewed 2 years ago

A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager

Pros

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Cons

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

Awesome MDM tool

Reviewed 4 months ago

Complete Windows device management. We use several of their restrictions and security policies in addition to the custom app management features for centralized administration of Windows apps and devices.

Pros

The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth.

Cons

I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hexnode UEM logo

Hexnode UEM

Really good MDM and Cloud Based Software.

Reviewed 2 years ago

Overall positive. I enjoy using this user friendly software.

Pros

-Easy to use. -Lots of instructional videos. -Kiosk lock downs. -Fast Support response

Cons

-Integrations tend to break/Fix. -Device always Setups up Apple apps to default to second page. -De-enrolls will not auto enroll if Licence expires. (Requires Re-enrollment).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

Decent features at a reasonable price

Reviewed 8 months ago

Good features at a reasonable price- will recommend

Pros

Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors.

Cons

Lacks some features in the mobile version compared to the web version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hexnode UEM logo

Hexnode UEM

Manage devices easily and support is terrific

Reviewed 5 years ago

Easy management of a number of devices both locally and interstate.

Pros

Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.

Cons

Missing some features (e.g. Battery level display on web interface) although they are planned. It would be nice to be able to download a PDF manual to consult instead of individual web sections.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hexnode UEM logo

Hexnode UEM

Usage of HexnodeMdm

Reviewed 3 years ago

We are facing the node connectivity issue while adding the more than one devices which is connected in the same network.

Pros

It help us to monitor, manage and secure the mobile devices across your entire organization.

Cons

Its payable. It also much costlier in use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

The Best Multi-Platform MDM

Reviewed 3 years ago

For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.

Pros

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

Cons

The name Hexnode is not very catchy and it's sort of hard to remember.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hexnode UEM logo

Hexnode UEM

Security and Management software for mobiles

Reviewed 3 years ago

It helps us secure many mobile application which contains the SPI data. The security is good, User Interface is good. It is a very good product.

Pros

I comes with a very good Security structure for mobile applications. It comes with functionality of secure and wipe. All mobility platforms which includes Windows (deskpto, laptops and phones Phones), iOS, Android , macOS etc are supported by Hexnode MDM.

Cons

No technical glinche detected as of now, in my knowledge. The support could be better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hexnode UEM logo

Hexnode UEM

Great for managing Kiosk devices

Reviewed 8 months ago

Hexnode is worth every penny you spend if you have similar issues as ours. I will certainly recommend it.

Pros

Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price.

Cons

There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Hexnode UEM logo

Hexnode UEM

Easiest MDM service out there. I've tried a dozen and this was the best.

Reviewed 4 years ago
Pros

The user interface! Everything has descriptions and their knowledgebase is the best. And they support almost all mobile OSs.

Cons

Not much to not like, its straightforward. It may be a bit bloated cause they have same dashboard for kiosk mode. But thats okay,

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Hexnode UEM logo

Hexnode UEM

Most complete MDM solution I found and I tested many of them, including major names

Reviewed 4 years ago
Pros

Support is excellent. Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.

Cons

It costs 4USD for ultimate version, it is feature rich but it is competing then with VMWare and SOTI pricing. Anyway, I find it easier to use and has much nicer and more intuitive interface.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hexnode UEM logo

Hexnode UEM

Hexnode is one of the easiest and most customizable MDM services I've used.

Reviewed 4 years ago
Pros

Every feature possible is available for use when setting up MDMs. Hexnode has an active support staff that has helped me solve all of my problems.

Cons

The mobile app doesn't include as many features as the web version. Besides that, nothing else in particular is bad about Hexnode.