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ManageEngine Mobile Device Manager Plus vs Jamf Pro Comparison

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Overview

Category Leaders

ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organization.

Category Leaders

Jamf Pro is a comprehensive mobile device management tool for IT pros to manage, deploy and secure their Macs, iPads, iPhones and Apple TVs.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

495

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

538

5

4

3

2

1

336

186

13

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

490

5

4

3

2

1

338

142

9

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I loved the fact that i had so many features available in one environment and each one of them worked perfectly fine. The key word is Customizability.
They do excellent software, excellent customer support and excellent patching-keeping the product up to date. You will never be disappointed to go with them.
The ease of use and the go to for help on topics are very helpful. This allows to set it up faster, and they have good training and support.

Pros

Jamf Pro has been reliable and a great Apple management solution for us. We are assured that any Mac coming in the door will be managed and managed reliably.
I implemented Jamf pro blind, relying on the support team and good old documentation to help me out. The support team was fantastic and also teached me how to accomplish various tasks on the platform.
Super easy to use, makes Apple TV deployment super easy. The integration with DEP and all that fun stuff is pretty awesome.

Cons

But the worst part is the support is extremely poor and unhelpful.
There are some minor UI inconsistencies between tabs that were weird to figure out (only at first) and the current knowledgebase is somewhat minimal.
The process to configure and distribute apps is lengthy, time consuming and confusing at the beginning.

Cons

It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.
I'm in education so they're not making any money off is (given the high level of support everyone receives). There are no tiers of service, no packages for support, and no BS.
The interface can become confusing and overwhelming to novice user.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features28
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Automatic Patch Deployment
  • Automatic Reset
  • Automatic Scans
  • Automatic User/Device Recognition
  • Browsing Restrictions
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Deployment Management
  • Device Enrollment
  • Encrypted Password Storage
  • Endpoint Management
  • File Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Inventory Tracking
  • Maintenance Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Language
  • Network Wide Management
  • Patch Management
  • Point of Sale (POS)
  • Policy Management
  • Real Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Secure Browsing
  • Security Management
  • Self Service Portal
  • Single Sign On
  • Software Management
  • Summary Reports
  • Supplier Management
  • Synchronization Scheduling
  • Third Party Integrations
  • Timeout
  • Vulnerability Scanning
  • Wireless Internet Access
  • Workflow Management
  • Total features46
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Automatic Patch Deployment
  • Automatic Reset
  • Automatic Scans
  • Automatic User/Device Recognition
  • Browsing Restrictions
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Deployment Management
  • Device Enrollment
  • Encrypted Password Storage
  • Endpoint Management
  • File Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Inventory Tracking
  • Maintenance Management
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Language
  • Network Wide Management
  • Patch Management
  • Point of Sale (POS)
  • Policy Management
  • Real Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Secure Browsing
  • Security Management
  • Self Service Portal
  • Single Sign On
  • Software Management
  • Summary Reports
  • Supplier Management
  • Synchronization Scheduling
  • Third Party Integrations
  • Timeout
  • Vulnerability Scanning
  • Wireless Internet Access
  • Workflow Management

Integrations

  • Total integrations1
  • Azure Active Directory
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneLogin
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite
  • Total integrations28
  • Azure Active Directory
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneLogin
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ManageEngine Mobile Device Manager Plus logo

ManageEngine Mobile Device Manager Plus

Well Rounded Device Management

Reviewed 10 months ago

Really enjoyed the solution and look forward to continue to work with it

Pros

Provides a really solid patching and inventory management solution. Was easy to creating automatic patching of all OS and Third Party applications across multiple OS.

Cons

Took a little while to get initial setup of the application. Used Jamf and Intune to deploy and took about 2 days of tinkering to get it fully setup.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ManageEngine Mobile Device Manager Plus logo

ManageEngine Mobile Device Manager Plus

Manage Engine has another great product

Reviewed a year ago
Pros

Ease of use and cost of deployment. We use Jamf for our iPad deployments, and it's really a gold star standard but can't handle Android or windows devices, and frankly, cost what it's worth. Manage Engine is cheaper, with just as must customization.

Cons

It may be not quite as intuitive but customer support is super responsive in helping working out the issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ManageEngine Mobile Device Manager Plus logo

ManageEngine Mobile Device Manager Plus

Great Product, Exceptional Support

Reviewed 4 years ago
Pros

Short Learning Curve, was able to implement first device in minutes. Support is just a chat away Support is knowledgeable

Cons

We are using the Cloud Version, at times it gets a little slow. Screens do not adjust well to HD monitors (Surface Pro) however, that may be a function of the browser.

Vendor response

Hello Kyle, Greetings from ManageEngine! I've passed on your requirements to the UI/UX team. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ManageEngine Mobile Device Manager Plus logo

ManageEngine Mobile Device Manager Plus

Great product!

Reviewed 4 years ago

It is awesome no longer having to touch every device to make a change.

Pros

I love being able to rapidly deploy and provision devices. This program has been a game changer for our company. Being able to remotely manage and push software to devices had been great and you don't need to be an IT pro to do it. Customer support is awesome and timely too!

Cons

Sometimes it can be difficult to find things you are looking for in the program. It can be a little clunky. I wish you could control more stock apps on iOS devices like you can on Android.

Vendor response

Hello Scott, Greetings from ManageEngine! Could you elaborate on your difficulties you faced? Also, we'd like to know iOS stock apps you want to manage, to see if we can work on that requirement. In case of further feature requests, you can mail us at mdmcloud-support@manageengine.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ManageEngine Mobile Device Manager Plus logo

ManageEngine Mobile Device Manager Plus

Great content managment

Reviewed 8 months ago

Really good experience, managed to learn all I needed from the documentation (although some links are a little outdated)

Pros

We are considering moving 100 mobile licenses to Manage Engine's MDM from another MDM solely for the content management features. No one else seemed to have what we were looking for. Content stored on the cloud, I can assign it to groups and add devices to those groups, so that only the devices I want receive the content they need (we use during Language Exams, with multiple exams happening at the same time, it was a nightmare to manually upload the files to each devices, to then have to clear them and reupload files between exams

Cons

Not much yet, still in a trial phase, haven't found anything that our previous MDM had that this doesn't? For now having trouble finding a better way to manage the home screen layout, but I see it being a feature for the Pro version, so I might just need to unlock that yet

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ManageEngine Mobile Device Manager Plus logo

ManageEngine Mobile Device Manager Plus

Best device manager at a reasonable price

Reviewed 2 years ago

The program has been a blessing. Even with using some devices that do not support full functionality, the program delivers on what it is intended for. We can remotely access, troubleshoot, add apps, remove apps and if it is lost or stolen, the wipe function and reset lock work great. We know this because we tested all of this before implementing our mobile devices and policies through ManageEngine MDM Plus.

Pros

I love that our mobile devices no longer have to be returned to the corporate office to have apps added/removed, or gerneral updates or corrections to be performed. We had many problems with employees downloading outside apps and now with ManageEngine, the only items available in the store are our applications. We have less issues, better management and superior control over our devices. The best part, is you do not have to be an IT Pro to implement this program, just a decent working knowledge of computers, mobile devices and networking.

Cons

Remote device access is great, but we wish we could access device without user input when the device is not being utilized.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Excellent MDM !

Reviewed 5 years ago

Mobile device and provisioning laptops on the fly.

Pros

Excellent way of managing all Apple devices. Updating devices is easy through the use of customizable polices. No longer a need for manually provisioning a device.

Cons

Customer service could use a little work. Working with engineers /support you have to pay for hours of help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Very Satisfied

Reviewed 2 years ago

Management and distribution of staff and student devices with minimal man power. Over 700 devices easily handled with on 2.5 full-time staff members.

Pros

Ability to quickly enroll, deploy, and support device management for Macs and iPads.

Cons

Need ability to apply unique device names in conjunction with Automated Device Enrollment / Inventory Preload

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Makes working with a large amounts Macs as a one person team manageable

Reviewed 5 years ago
Pros

What I like most about this software is its manageability, Casper Remote, and Self Service functionality

Cons

What I like least about this software when internet is not talking to device, or the device stops talking to JAMF

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Easy to work with

Reviewed 2 years ago

Software deployment, updates and overall device management.

Pros

I like that Jamf Pro is easy to work with. It makes the deployment process to devices and maintaining easy with little stress.

Cons

I don't find too many things to dislike about this software. Training is made readily available as is help should anything not be functioning properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Setup and roll out of iPads is quick and easy with JAMF.

Reviewed 5 years ago
Pros

The auto-updating of apps on student iPads. Before JAMF we were touching every device to install/update apps. Also, the customer service is great!

Cons

The inability to mass remove device records for devices we are removing from JAMF. We removed over 300 devices this summer and each one had to be manually put into a static mobile so they could be removed in a group.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jamf Pro logo

Jamf Pro

Premières impressions sur une utilisation très récente.

Reviewed 3 months ago

Plus facile à utiliser que ce que nous pensions. Facilite le travail du technicien et l'utilisateur gagne aussi du temps

Pros

Facilité à maintenir un parc uniforme (en termes de logiciels installés et de versions respectives); Rapide à preparer un MAC à livrer à l'utilisateur; Control des mises à jour; Console très intuitive

Cons

Fournir plus d'information et de meilleure qualité concernant "Conditional Access";

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Great way to Distribute Multiple Devices easily. Superb Tech support.

Reviewed 5 years ago

Managing, distribution, and updating software for my end users all in one place.

Pros

Distributing mobile devices in mass. I love being able to manage device with ease. Awesome way to keep inventory. The Tech support is amazing. Very knowledgeable, easy to get a hold of. I love the videos, articles and resources are helpful.

Cons

Certification can't be online. Need more ways to control iCloud and iTunes accounts in Mass as well as setting on iPads and Macs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jamf Pro logo

Jamf Pro

Leader du marché

Reviewed 3 months ago

Globalement satisfait :-)

Pros

Same day pour les fonctionnalités macOS / iOS

Cons

Pas de gestion de « petits plus » : LAPS, vrai patch management

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jamf Pro logo

Jamf Pro

Our school district uses the JAMF products to manage Macs and iPads. The tools available work well.

Reviewed 5 years ago

Far more efficient and effective Apple device management and deployment.

Pros

There are numerous levels to manage Apple products at. Once you have a structure built it is easy to deploy Apps and manage devices with or without user restrictions. Providing access to network printers is easy. Tasks that formerly took a long time by hand now are accomplished by policies applied to the device. It is very easy to configure new or reconfigure devices as staff comes and goes, or new equipment is purchased.

Cons

There is a lot of navigating through the pages (web interface) to accomplish tasks that are managed with multiple policies and configurations. An improvement to this infrastructure has been implied in a coming update to the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jamf Pro logo

Jamf Pro

Jamf Pro

Reviewed 3 years ago

The customer service is top notch and they will help you quickly sort things out.

Pros

Mobile Device Management is a requirement these days, especially if managing Apple products. Jamf Pro is a comprehensive suite that covers all support. It is accessible to all skill level, from a department director managing tablets to the system administrator writing scripts to manage a fleet of laptops.

Cons

The interface can be overwhelming to a novice user. Things can quickly become confusing and overlapping services can make troubleshooting the problem complicated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jamf Pro logo

Jamf Pro

Lösung zur Apple Administration

Reviewed 3 months ago
Pros

nutzbare Administration für Apple Device

Cons

Eine Aussage muss hier vom Administrator gemacht werden.

Showing original review in German. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

JAMF + Microsoft is amazing!

Reviewed 4 years ago
Pros

The simplicity of deployment is amazing!

Cons

The price is a little high compared to other device management software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Great Apple MDM, easy to master and manage

Reviewed 7 months ago

Came in with 0 experience on Apple MDM and after supporting a client using the platform, I felt the need to certify and this possibly was one of the best training I have completed. Even if Windows had this level of MDM control using a native or third party product, the interface and usability makes Jamf and Apple the champ in Mobile device management.

Pros

Smart Groups, Ability to create Extension Attributes to supplement data retreived during inventory collection

Cons

Higher level certifications are expensive unless company reimbursed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jamf Pro logo

Jamf Pro

JAMF Is The Best MDM Out There For Apple Devices

Reviewed 3 years ago
Pros

- Excellent management of iOS devices due to their cozy relationship with Apple and their almost singular focus on iOS in the early stages of Casper's development - Can run on both Windows and MacOS servers without a problem (we run on windows) - Uses Open standardsTomcat and MySQL as their back-end - They update JAMF pro on a very regular basis and keep it very current with Apple's new functionality - Their tech support is consistently responsive and helpful

Cons

- Very expensive per-device licensing and the device count tiers are quite wide before you get a price break Database does not scale well beyond several thousand devices (engineer confirmed this to me) - Noticeably slower admin interface once you cross a certain device count threshold - Not very good with integrating/customizing AD schema to JAMF for inventory purposes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Jamf Pro FTW

Reviewed 2 years ago
Pros

Ease of use when deploying the software to our users.

Cons

I would like a better way to track a stolen device for both computers, and ipads with GPS and instead of just locking. Since after that we lock a device, we never see any info again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Jamf Pro

Reviewed 3 months ago
Pros

Jamf Pro est simple à utiliser, design et développe de plus en plus de fonctionnalités en partenariat avec de grands éditeurs (Google, Microsoft, TeamViewer etc.)

Cons

Je ne vois pas de point faible majeur à signaler

Showing original review in French. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Great MDM Solution

Reviewed 2 years ago

Wonderful Solution to manage mobile devices and computers

Pros

The ease of using this program, managing the apps and devices

Cons

Nothing, I don't really have a problem with this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Jamf Pro logo

Jamf Pro

Bewertung JamfPro Cloud Instanz und Support

Reviewed 3 months ago
Pros

Einfachheit der Einstellungen, Einstellungen sind schnell auf den Clients Gute Zusammenarbeit mit dem Customer Success Manager.

Cons

Support ist nicht immer optimal. Leider ist der Zero Day Support nicht immer gegeben.

Showing original review in German. See translation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jamf Pro logo

Jamf Pro

Easy iPad Management

Reviewed 2 years ago

Easy to setup - Easy to use - Intuitive and Extremely Agile

Pros

Jampf Pro makes it easy for our school to deploy, track, and manage a sustainable fleet of Apple products. Its Self-Service app management catalog makes it easy to install and push out apps based on users and control iOS updates remotely without having to collect and manually update managed devices. Control of the products remains within the IT department and enables high-level security settings to ensure safe usage of the device.

Cons

I love the Jamf Pro software and wish that it was a more universal device management system that went beyond just Apple products. It is a pain point within or organization to have utilize multiple device management systems due to different hardware.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jamf Pro logo

Jamf Pro

Jamf Beginner with much Client Management experience

Reviewed 3 years ago

So far pretty much what‘s needed.

Pros

Community & Support. It definitely leads the way into device management.

Cons

Sometimes the web ‚Admin Console‘ and the behaviour of a web app

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

A must have

Reviewed 3 months ago
Pros

Easy Integration, easy to use for the Apple device Equipment.

Cons

no disadvantages for my use; except possibly the point that it does not work so easily for devices of other brands ;-)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

Jamf Nation

Reviewed 3 months ago
Pros

Hosted in cloud and webbased. UI Design

Cons

Mac renaming is not cool. Scoop multipe iOS Apps zu a device group at the same time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

I am not sure of value for money. I do not know the direct cost.

Reviewed 5 years ago

It has made distribution very easy.

Pros

I like the fast response times. Each update has had a distinct impact on our work flow. And you guys do a great job addressing our issues.

Cons

Apple School manager is both needed and sometimes a hindrance. But also some of the legacy options see to be redundant.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Jamf Pro logo

Jamf Pro

Apple Best of Breed for Device Management

Reviewed 4 years ago

Working with them for a long time, the company culture is the best in the business

Pros

Availability of support for Apple device management with Apple standard practices

Cons

As company and feature creep has grown, support knowledge and bugs have become more prevalent

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jamf Pro logo

Jamf Pro

After years of piecing together Mac management and support, Jamf Pro delivers a great easy tool!

Reviewed 5 years ago

simplified end user support, simplified new device prep, ease of software deployment and automated software updates are some great benefits

Pros

Easy to use and easy to follow documentation. Automated software deployment, integration with Apple DEP are just some of the great features

Cons

No cons were added to this review