ManageEngine Mobile Device Manager Plus Reviews - Page 5

I mostly use it to push applications to user devices. And keep an inventory track of devices and serial numbers, etc. The Integration with Apple Business Manager was key for us.

I wish there way to use it without having to use Apple Business Manager. Because if I have an iPad that is not a cellular enabled one. I'm not sure how I would get it registered if we bought it from Amazon.

The ease and speed of enrolling both Android and Apple phones. Unattended App deployment works nicely for Android and Apple

Deleting unwanted app's seems to be an issue. Unable to re-assgin users without re-enrollment. Having issues renaming devices/

Hello Steve, You can delete unwanted apps by just blacklisting them and also prevent subsequent installation of non-compliant apps using restrictions, present under profiles. You can re-assign users from the enrolment view itself just by modifying the user e-mail. In case of future queries, you can directly contact either me or mdmcloud-support@manageengine.com

Our experience was very successful, since it helped us with the following levels: 1- Controlling all our tablets 2- Security 3- Trace and allocate all the devices 4- Inventory with full details 5- Remotely logging into them 6- Pushing new authorized applications 7- Health check for the tablets

well i have one tool that need to be improved , which is being able to control and remotely login to more than one device at the same time. this feature would help us in studying the real behavior of the tablet when we face any issue with software or update.

The IT support for this product have been very helpful.

Initially there was a lot of contacted needed with IT support to setup the software.

Hello Ben, Greetings from ManageEngine! Could you let us know what problems you faced initially? In case of future queries, you can mail us at mdmcloud-support@manageengine.com

I really like the features, functionality, ease of use and customer support. They have a lot of features, that is a MUST for my company. Both regarding tracking, management and the simplicity.

I am having a problem with the App Distribution. Not all of my devices are installing the apps, I push to them. Even if it is a Force Install. And its always random, which devices doesn't get the app.

Hello Lisa, Greetings from ManageEngine! Could you elaborate on the app management issue you faced? In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Quick AD integration Very resource lite service on devices Very good remote management of devices Handles Windows 10, iOS and Android Quick inventory of hardware/software on devices

A little cumbersome in knowing how to enroll. Once I figured it out it was pretty quick though

Hello Kevin, Greetings from ManageEngine! Could you elaborate on what was about enrolling devices? You can write to us at mdmcloud-support@manageengine.com

I particularly like the logical layout of the dashboards. The software is easy to use and does what it advertises. The remote control capabilities are also a plus with much of the workforce now working remotely.

Some of the setup does take some work. There are videos to help guide you and tech support is very quick to respond.

The Product is easy to deploy regardless of Android / iOS and its very easy to deploy

I Was told by some other Vendor their Solution will support only specific mobile brands. luckily I found manage engine.

it is very comprehensive and easy to use the software. Backed by a big organizations like Zoho which will give you a sense of security.

some of the features are still lacking like sim and mobile data management.

Very easy to setup. Help menus provide plenty of instruction on items I needed assistance with.

It was a little difficult setting up the GeoFencing but, once we realized it was easier to pull Coordinates from Google Maps and enter those, things went much faster.

I chose ManageEngine's MDM product after carefully comparing several of the top competitors. I selected Mobile Device Manager Plus because it was the easiest to use and worked well for my business needs. I would highly recommend.

I can't think of anything I don't like yet :) I guess that's another plus.

Hello there, Greetings from ManageEngine! We're happy to know that MDM has helped you with device management and your experience with the product has been positive. In case of any future queries, you can contact us at mdmcloud-support@manageengine.com

The product has all the features we wanted from an MDM. It was easy to sync with our Apple account and easy to deploy.

Some of the features are hidden behind buttons or spread across different tabs within the UI. The product would be excellent with a little more usability work.

Hello Tony, Greetings from ManageEngine! We'll pass your feedback to our UI/UX team to improve product usability. In case of future queries, you can write to us at mdmcloud-support@manageengine.com

We were able to get up and running in very little time with a trial that required no manual setup on their side. This was huge as we were testing a deployment just days before rolling out. They have very helpful video tutorials on how to work with their system. Their customer service is very responsive. They have a long enough trial (with extensions available by writing reviews, such as this one), and it's free for up to 25 devices, which is great for an initial rollout.

I'd like to be able to handle multiple versions of one app at the same time, to have a cadre of beta testers before rolling out to the whole organization. I also ran into a nasty bug by having a single quote in my MDM name on the Apple side of things, so escaping user input is not always done apparently.

Hello Caleb, Greetings from ManageEngine! We've been working on handling multiple versions of the same app feature and it'll be available soon on MDM. Also, could you tell us which parameter had the escape sequence not done so that we can work on the same? In case of future queries, you can mail us at mdmcloud-support@manageengine.com

The User interface is very friendly making it easy to navigate from one task to another.

I have yet to find a con per say, except that there is no supportive chat feature while during remote in.

Hello Brent, Greetings from ManageEngine! We're glad to know that MDM Cloud is helping you with your device management. Could you elaborate on your comment on there being no supportive chat feature during remote? We do have chat option when you take a remote session of the device as well as the option to chat with our support technicians on the MDM web console. In case of further queries, you can write to us at mdmcloud-support@manageengine.com

Sign up was quick and easy. Right out of the box it started a wizard to get my instance talking to the app stores quickly and easily. Deployment to tablets is a breeze and so is remote control. Good stuff!!!!

I am having problems finding any downsides to this platform. I searched high, low, my pockets, my backpack, under my desk, behind the bookshelf. NOWHERE! I can't find anything wrong with this platform.

Learning Curve Instant Support for both chat and email relative ease of use

Lacking in some features no time-line on when those features will be relased

Hello Bradley, Greetings from ManageEngine! Could you let us know what features you'd want on MDM? In case of future queries, you can mail us at mdmcloud-support@manageengine.com

I love that our mobile devices no longer have to be returned to the corporate office to have apps added/removed, or gerneral updates or corrections to be performed. We had many problems with employees downloading outside apps and now with ManageEngine, the only items available in the store are our applications. We have less issues, better management and superior control over our devices. The best part, is you do not have to be an IT Pro to implement this program, just a decent working knowledge of computers, mobile devices and networking.

Remote device access is great, but we wish we could access device without user input when the device is not being utilized.

Security manage app installation, no cost for users using less than 20 devices

Usability only used for knox devices, not clear policy

Hello Emad, Greetings from ManageEngine! Could you elaborate on the issue you've stated? You can write to us at mdmcloud-support@manageengine.com

The versatility of ME is fantastic, and I appreciate how connected they are with feature requests. They make it very easy to do this, but honestly there's no better MDM for the money. Best bang for the buck for sure

I don't like the way they limit licenses, having minimums for certain additions. makes it harder for smaller companies to have the features they may need without paying the same cost whether they have 5 devices or 25

- Low cost - Good range of functions available - Good Support - Ease of use

- Difficulty of pushing apps updates on Android devices... - Remote desktop on ANdroid devices works half of the time

Hello Cedric, Greetings from ManageEngine! Regarding the stated issues, you can raise a ticket on the same as well as mail any future queries to mdmcloud-support@manageengine.com

I really like the features and the functionality. It is very easy to use and integrate with the Apple Deployment Program. It's helping me to track the devices that I've setup and to push the apps out to the IPAD's.

I did have a few issues with pushing some of the apps to devices that I had already setup. However, it could just be a learning curve.

Hello Lisa, Greetings from ManageEngine! Could you elaborate on the app management issue you faced? In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Device Tracking is excellent, good set of Android restrictions, New content management functionality

Slow features release for cloud based software, support con sometimes be lacking in technical knowledge

Hello Blair, Greetings from ManageEngine! We'll consider your feedback and work on the same. In case of future queries you can mail us at mdmcloud-support@manageengine.com

The price compared to other MDM solutions is very competitive.

The web interface is very confusing. It's hard to find what you're looking for and the help documentation is often outdated or nonexistent for some features. I end up doing a lot of clicking around to be able to find the right area to complete my intended task.

Hello, Greetings from ManageEngine! We'll definitely consider your feedback and pass it to the respective teams. In case of future queries, you can mail us at mdmcloud-support@manageengine.com