Netop Remote Control Reviews

Netop Remote Control

Remote access & control for secure support

4.7/5 (10 reviews)

Joseph Pinkney

Solid program with good support

Used daily for 2+ years
Reviewed 2018-11-21
Review Source: Capterra

Our users demand a lot of hand-holding, and it would be difficult to keep up if we could not "look over their shoulders". Our users have a difficult time explaining their problems accurately; once we can see what they are doing, we're generally just a few clicks away from a solution.Requires no effort from the users of the host computers. Many features to cover many situations. Newer versions allow for a central server to handle authentication, eliminating the need to plant credentials on each host for each guest.

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Netop Remote Control

Remote access & control for secure support

Gary Buchelt

Reliable Product For Our Needs

Used daily for 2+ years
Reviewed 2019-01-30
Review Source: Capterra

I manage a technical support center and we utilize Netop Remote Control software to establish a connection to and interface with remote systems at our customers' locations. Once connected the support center agents will utilize the connection while on the phone with the customer to troubleshoot and resolve their issue. It is very important that we have this connectivity available when we need it and Netop software has never let us down. We have also found the support from Netop to be extremely helpful with any concerns or needs that we may have.We never have any issues with the software working as intended. It is imperative to our customers that we have remote access available when needed. Netop Remote Control software is always reliable and allows us the connectivity we require.

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Netop Remote Control

Remote access & control for secure support

James Sowter

NetOp remote control - unlocking EPOS automation

Used daily for 6-12 months
Reviewed 2018-11-21
Review Source: Capterra

Overal experience has been one that I would describe as excellent. Before we discovered the NetOp tool, we'd been trying and failing to automate our EPOS tills in the test environment. As business look to shift left as much as possible with early automation it was critical we found a solution to this. NetOp has resolved all problems we faced..slow network performance, miss-aligned mouse pointers to name a few. We are now well underway to a fully automated EPOS test environment, something a number of larger named partners were not capable of achieveing. I will sing about NetOp for a long time come!NetOp remote control is a wonderful tool that has enabled my business to unlock the power of EPOS automation. It's easy to setup and configure and even easier to use. It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible.

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Netop Remote Control

Remote access & control for secure support

Larry Loos

Accessing the Start Menu is a game changer

Used daily for 6-12 months
Reviewed 2018-11-14
Review Source: Capterra

Having the ability to remote into a POS system to solve many problems and grant requests has elevated our team productivity immensely. Many problems are now solved within 15 minutes right from the desk rather than deploying a tech to visit the site to solve a simple problem.Many remote control apps offer the same features as Netop, but this one has a feature I haven't seen in any other and that is "send Ctrl+Esc". This is the same as pressing the Windows key to access the Start Menu. Our POS system runs on top of Windows, like most do, and the start menu isn't present during usual operation. Being able to open the Start Menu quickly to access any installed software and access File Explorer is a game changer.

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Netop Remote Control

Remote access & control for secure support

Grant Hallam

NETOP

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

Remote management of bank machines, and possible MacsFairly easy to use, very secure, self contained product that doesn't require any extra software/rights on OS to function.

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Netop Remote Control

Remote access & control for secure support

Taylor Peters

Netop Remote Control Review

Used daily for 1-2 years
Reviewed 2019-03-18
Review Source: Capterra

Very good, I've liked it. Use it every day. FIPS compliant, web version as well as client installed version

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Netop Remote Control

Remote access & control for secure support

Michael Kinsey

Excellent product

Used weekly for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

Ability to log on to customers PC's and resolve issues is a must for our businessEasy to use the software both versions Guest and host

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Netop Remote Control

Remote access & control for secure support

Utkarsh Bhatia

Review

Used weekly for 1-2 years
Reviewed 2018-11-13
Review Source: Capterra

I personally use the software and I believe, it worth the price and it is easy to use. If I to recommend the software definitely I would recommend Netop.

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Netop Remote Control

Remote access & control for secure support

Cheryl Turner

Netop Remote control works

Used daily for less than 6 months
Reviewed 2019-03-13
Review Source: Capterra

We appreciate the affordable price point.

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Netop Remote Control

Remote access & control for secure support

Anton Thorskov

Netop Portal for remote maintenanse of industriel production

Used weekly for less than 6 months
Reviewed 2018-11-13
Review Source: Capterra

Easy to add users and Hosts. It is fine that the Portal handle audit trails etc. Users without Netop Experience may logon only with very few information's The Portal is easy to use, many usefully functions,

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Netop Remote Control

Remote access & control for secure support