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PRTG Network Monitor vs WhatsUp Gold Comparison

Overview

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

WhatsUp Application Performance Monitor consolidates systems, network, application & end-user experience monitoring in a...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$400.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
1336.61
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

72

30

4

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

78

67

10

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Easy to use, the free version of the software provides a good number of sensors to work with and easy to integrate.
The customer service is fantastic. It's very configurable and once you learn the basic setup it's easy to set up new systems and services.
I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like.

Pros

Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful.
My experience has been pretty good, but as of right now we're looking at other more cost effective options.
WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

Cons

Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call.
Selecting multiple objects is a bit awkward and not intuitive. Some sensors are buggy and we have stopped using them.
We have about 1000 sensors set up that alert us when devices go offline, when toner is low in our printers, if a device is running too hot, if CPU or memory utilization spikes, etc.

Cons

The product has limited functionality and is inflexible to use as a 24x7 monitoring tool. Software updates may fix some problems but often introduce more problems.
Originally, we started before the Gold version existed. It has been running ever since, and it usually provides the first warning when something goes wrong.
I upgraded from version 16 to 17 and ended up rolling back because there were so many missing features.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features1
  • Monitoring
  • Total features1
  • Monitoring

Integrations

  • Total integrations3
  • Axonius
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft OneDrive
  • Microsoft Outlook
  • Okta
  • OneLogin
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Cloud
  • Splunk Enterprise
  • Zendesk
  • Total integrations4
  • Axonius
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft OneDrive
  • Microsoft Outlook
  • Okta
  • OneLogin
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Cloud
  • Splunk Enterprise
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

PRTG Network Monitor vs. WhatsUp Gold

See how PRTG Network Monitor and WhatsUp Gold stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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