I have had minimal issues post deployment, and they are very easy to resole with assistance of support. It allows me to secure all of my Kaseya solutions, as well as any SAML supported products.
We recently started using this software and it has been very beneficial to ensure the security of our accounts. It has been an easy transition and very helpful to IT.
It is easy to use, setting up users and smart devices is fantastic, and they support yubico tokens for 2FA.
This is being investigated by support however as it is being pitched as a production-ready service this is disappointing.
It can be more dangerous if a user leave computer unlocked, but users are the weakest security link.
The only thing that I dislike on the product is the process that you have to go through for an existing user to reinstall the soft token.