App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

ConnectWise SIEM Logo
ConnectWise SIEM

Write a review

Threat detection and response management software

visit website

(10)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

ConnectWise SIEM Features

Features Summary

Functionality

4.4

/5

44

Total features

32

12 categories

ConnectWise SIEM features

API
Activity Dashboard
Activity Monitoring
Activity Tracking
Alerts/Notifications
Anomaly/Malware Detection
Audit Management
Audit Trail

Common features of Email Security software

AI/Machine Learning
API
Activity Dashboard
Alerts/Escalation
Anomaly/Malware Detection
Audit Trail
Data Leak Prevention
Domain Check

Price starts from

10

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

44

Price starts from

10

/user

Per month

visit website

Total Features

32

Unique features

  • Dashboard

  • IT Reporting

  • Event Logs

  • PCI Compliance

Functionality

4.4

/5

4.4K

Price starts from

59.99

Per year

learn more

Total Features

12

Features in Common

6

Unique features

  • Email Alerts

  • Anti Spam

  • Anti Virus

  • Secure Login

Functionality

4.6

/5

2.7K

Price starts from

4

Per month

visit website

Total Features

52

Features in Common

14

Unique features

  • Cloud Application Security

  • Biometrics

  • Access Controls/Permissions

  • Password Management

Common ConnectWise SIEM comparisons

ConnectWise SIEM logo
ESET Endpoint Security logo
ConnectWise SIEMvsESET Endpoint Security
ConnectWise SIEM logo
WebTitan logo
ConnectWise SIEMvsWebTitan
ConnectWise SIEM logo
GoodAccess logo
ConnectWise SIEMvsGoodAccess

Reviewers who mentioned features said:

AvatarImg
AvatarImg

Joe C.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product to help MSPs scale their security business

Reviewed 3 years ago

From the moment we have started working with Perch, they have been at the top of our list of vendors.

Pros

Ease of sales with account managers Ease of set up and configuration Continual development of API

Cons

No - nothing that can come to mind, they have been very easy to work with

KB
AvatarImg

Karl B.

Computer & Network Security, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great product that has helped us immensly in providing cyberdefense to our customers

Reviewed 3 years ago

A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in our customers. We have multiple success stories from this product where a significant crisis was stopped before it became a crisis. Also, it is very reasonably priced. This has made it easier for us to approach even our smaller customer. Lastly, we use the product to help us protect and detect our own network.

Pros

The product is comprehensive. It touches the network, the individual hosts and cloud based resources. It all aggregates into a very flexible and feature rich SIEM or SIEM like tool that helps us really figure out what is going on.

Cons

When we first engaged with Perch they had not yet completed some key integrations. Those have been completed now. I can't really think of a current limitation that we wish were better. We are very happy with the product.

RP
AvatarImg

Rob P.

Computer Networking, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Perch failed us for Security and compliance

Reviewed 3 years ago

Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true log mangaement or SIEM. Their SOC is more of a Support than anything else. They are too junior

Pros

pricing is very attractive at first but then it adds up very quickly. It doesn't scale very well.

Cons

Log retention is a problem. We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.

MA
AvatarImg

Matt A.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

An enterprise vs MSP view.

Reviewed 3 years ago

I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain.

Pros

Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.

Cons

Query of information via Perchbana needs to be segmented by client sites.

MM
AvatarImg

Myriam M.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Have your onboarding process ironed out and fully vetted before starting!

Reviewed 3 years ago

Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service. Not thrilled with the onboarding process and the lack of linear progression through each task to ensure each tenant is fully operational before moving on to the next team. Not for lack of intent on the Perch team, mind you, they are a really terrific group of folks.

Pros

Single pane of glass, all the integrations with most commonly used industry applications. The knowledge and experience of the team driving the solution.

Cons

The complexity of use, huge learning curve to manage, learn and understand the application.

TS
AvatarImg

Tyler S.

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Perch Security

Reviewed 3 years ago

100% positive. No issues with price, no issues with their service, and the clients we deploy it on appreciate the additional insight to their security.

Pros

Honestly the entire SOC team in Houston is the best part of about working with Perch. Any questions are quickly answered, any events found are quickly visible / communicated, and the integrations with our systems were seemless.

Cons

I dont know if its a really a con, but the small learning curve would be it. However Perch was helpful through all the onboarding and calls to ensure it was the best it could be.

AvatarImg
AvatarImg

Tim F.

Computer & Network Security, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A true partner for improving cybersecurity

Reviewed 3 years ago

Perch has built a product that enables us to provide detection across our client base. Their SOC makes our lives easier by going through the majority of the information collected, and alerts us when there is something we need to be aware of. They are rapidly adding new features and integrations, allowing us to stay on top of new threats.

Pros

Perch integrates with most of our technology stack, allowing us to collect log and event information, and create actionable alerts when anything suspicious happens.

Cons

The user interface needs some re-organization since so many new integrations have been added since it was designed.

LG
AvatarImg

Luke G.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Perch for MSSPs

Reviewed 3 years ago

I have spent 100's of hours navigating, administrating, and configuring both the NDR and SIEM functions of this solution and overall I would say that it is exceptional in the NDR aspects but a little lacking in the SIEM aspects.

Pros

The community aspect. All SIEM resources, threat intel, suppression notes, alert comments, can be shared globally or restricted to your desired level. Additionally, this solution seamlessly combines NDR and SIEM into one slick easy to use and navigate solution portal. This makes life as a security professional monitoring and administrating this solution much easier than alternatively having to navigate and correlate information from two separate solutions.

Cons

The lack of developer support. This solution has what feels like infinite potential. However, that infinite potential feels squandered due to the lack of developer support and action. Feature requests often go unnoticed. Core functionality bugs are landmines for new users that do not know how to navigate them effectively.

Vendor response

Hi Luke, We'd love to talk to you about developer support and tools to help you get the most out of Perch. When you're available, please send us an email at hello@perchsecurity.com and we can set up a time to talk with one of our developers directly. Thank you!

DB
AvatarImg

Devon B.

Biotechnology, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

great product and worth the cost

Reviewed 3 years ago

excellent. we have never had any issues and everyone we have worked with has always been willing to go above and beyond to assist. I really feel like they put their customers needs as priority #1.

Pros

customer support/noc interactions are fantastic. everyone is super knowledgeable and always willing to help. it does not matter what it is you need help with. it could be designing a query or dashboard to help finding a specific record. Also the constant improvement to the platform is great.

Cons

honestly at this time I can only think of a single item. and a change request has been submitted for it so I'm sure it will happen in the future. currently you can only connect to a single instance of Salesforce to collect logs. so if you have multiple instances you cannot collect all the logs.

KF
AvatarImg

Kyle F.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perch SEIM/SOC is invaluable

Reviewed 3 years ago

The team at Perch is very helpful and SUPER easy to work with! Support is a pleasure to work with and will always find a solution quickly.

Pros

Setting up the product is quite simple and straight forward. The information provided and the human element of the Perch SOC team make this a one-stop-shop when it comes to SEIM /SOC solutions! The Connectwise and many other integrations make ticketing simple and clean.

Cons

If you are not fluent with Linux, there will be a bit of a learning curve. Filtering data in the Perch console requires an understanding of KQL (Kibana Query Language).

EW
AvatarImg

Eric W.

Information Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Review of Perch by security focused MSP

Reviewed 3 years ago

Seem to hire very competent people Worked very hard on ux Good branding

Pros

MSP focused company. Good UX. Monitor multiple sources. Per user pricing.

Cons

Not clear what the best practices are... Support via Slack - it works but it is a pain. Pricing structure always seems to be changing It has gotten A LOT more expensive over the last 18 months Worried about support being owned by Connectwise :( Good sales resources (marketing info)

JK
AvatarImg

John K.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Perch Review from Managed Service Provider

Reviewed 3 years ago

Support team is with us every step of the way. Very happy with the overall product and the value it delivers.

Pros

We like that we have the ability to view security events and escalation across all clients. The deployment is straight forward and this easily integrates with our existing tools.

Cons

New features are usually buggy. They get worked out over time. We are struggling with a version that will run in the Microsoft Cloud.

AD
AvatarImg

Andrew D.

Information Technology and Services, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Outsourced SOC at it's best

Reviewed 3 years ago

Our customers need to get into a SIEM product. Most others are very expensive. PERCH has allowed us to start deploying SIEM to our SMB customers that cannot afford traditional SIEM products.

Pros

Deployment is fairly easy. Perch does a great job getting you started. They are also a great help in monitoring and sending us actual events we should look at.

Cons

The product is very comprehensive. Perch does not want to over-reach with their service, but it would be good if they conducted a more thorough review of our first deployment with us, we may have caught some misses a lot sooner.

BP
AvatarImg

Blake P.

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simplified logging and monitoring

Reviewed 3 years ago
Pros

Set up is very easy. Perch also continuously releases support for 3rd party API integration so you can centralize logs from several sources. Their network sensors take in data from various feeds (like FS-ISAC) to look out for trending indicators of compromise in your business sector. Web interface is very intuitive and clean.

Cons

Couple times I've had to power cycle network sensors because they go offline. They come right back up after that.

BM
AvatarImg

Brandon M.

Information Technology and Services, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Happy Customer

Reviewed 3 years ago

We have used Perch to help address our need to have an efficient SEIM backed by a capable SOC.

Pros

The Perch team is easy to work with and available at all times. The SEIM and SOC services deliver what you expect and was extremely easy to implement.

Cons

As we use more and more Azure services, the current ability to access Azure logs is limited. We expect this to be improved over time, but currently this area is not as feature rich as we would like.

AO
AvatarImg

Aaron O.

Information Technology and Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Perch gives you confidence and peace of mind

Reviewed 3 years ago

We needed to implement a solution that can fill the Detect slice of the NIST pie for our clients.

Pros

Integrating with current platforms was important to us and so is Perch's active monitoring. It takes a load off of my team and gives me confidence that multiple eyes and alerts are watching our feeds and client feeds.

Cons

The effectiveness of the monitoring is only as good as the number of incoming log feeds and the number and configuration of alert templates. We don't know what we don't know, so there is a learning curve to simply decide what is baseline monitoring for an environment and what is optimal monitoring.

EP
AvatarImg

Elias P.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Powerful Product if You Have Time Available to Customize

Reviewed 3 years ago

Overall, we have been happy with the product. Configuration takes time, but this is expected with powerful software. Support has been helpful with all of our questions.

Pros

Perch is very powerful and allows you to collect and monitor almost all aspects of your managed systems. Agent installation is quick and lightweight.

Cons

Perch requires a significant investment in time to configure monitoring for all required sources. Alerting also requires a decent amount of time to customize as needed. The product is best for experienced system administrators.

MC
AvatarImg

Michael C.

Computer & Network Security, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An excellent choice

Reviewed 3 years ago
Pros

The integration features are very well done, we're really happy with Perch allowing us to have full access to our data as well as our clients data while still providing a SOC service.

Cons

I wish there was a way to reach someone immediately by phone in the event of an emergency, but we have not needed this so far.

NG
AvatarImg

Nick G.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My Review

Reviewed 3 years ago

Overall experience has been great so far, gives us more insight into what's going on and provides that extra layer that we all need

Pros

Amount of data presented and collected, provides great insight into what's going on in your network

Cons

Alerts can be loud at first before fine tuning, ELKstack might be a little intimidating to newcomers at first

GL
AvatarImg

Gary L.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Perch SMB

Reviewed 3 years ago
Pros

Integrations with popular services like M365, Meraki, Connectwise, Umbrella, and windows logs. Outstanding support

Cons

Price can be a deterring factor for many SMB.

AB
AvatarImg

Andrew B.

Writing and Editing, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

ITlogix, reveiw

Reviewed 3 years ago

tiring to solve the puzzle of pulling in may alert sources into a good dashboard with alerting

Pros

The feature set seems to be complete from the marketing perspective. It checks all the boxes for what we are looking for and seems to integrate with our toolset.

Cons

the feater set does not work. For example, it does connect to our 3rd party services and pulls out logs in however the alerts are about useless and several of the integrations are only half done.

Vendor response

Hi Andrew, Alerts can definitely be tricky. If you have some time, we can set up a direct meeting with developer support on how to get the most out of your alerts. Please send us an email at hello@perchsecurity.com when you can and we'll get that set up. Thank you!

TN
AvatarImg

Thomas N.

Information Technology and Services, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A SOC that will have your back

Reviewed 3 years ago
Pros

Remote SOC, fairly easy to learn, nice interface, integrations with many platforms

Cons

Needs to integrate with more firewall logging. I believe it does not work with Watchguard or Fortinet presently. I'd also like it if it could do vulnerability scanning or have the ability to automate some processes like disabling Microsoft 365 access if an account has suspicious activity, disabling an end-point that is compromised.

JC
AvatarImg

Jose C.

Information Technology and Services, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product !

Reviewed 3 years ago

It has been a very positive experience. The Perch team has taken their time to show us the demo, take our calls and answer all emails. It inspires confidence in the purchase of the product.

Pros

We love that it integrates with CW Manage is a huge plus. This enables us to have our team trained with greater ease. The Perch team is very experienced, take their time in getting everything setup and very responsive to communications. Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.

Cons

At this time we have not had any items that either I or the team have come across that would be considered cons.