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ConnectWise SIEM Logo
ConnectWise SIEM

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Threat detection and response management software

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ConnectWise SIEM Pricing

Pricing overview

Value for money rating

4.5

/5

44

Price starts from

10

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing for Perch Security starts at $10 per user per month.

What users say

Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.
MSP friendly threat detection. This space is filled with solutions designed for large enterprises, which is out of reach for a lot of typical MSP customer sizes and budgets.

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Reviewers who mentioned pricing said:

RP
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Rob P.

Computer Networking, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Perch failed us for Security and compliance

Reviewed 3 years ago

Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true log mangaement or SIEM. Their SOC is more of a Support than anything else. They are too junior

Pros

pricing is very attractive at first but then it adds up very quickly. It doesn't scale very well.

Cons

Log retention is a problem. We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.

MA
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Matt A.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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An enterprise vs MSP view.

Reviewed 3 years ago

I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain.

Pros

Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.

Cons

Query of information via Perchbana needs to be segmented by client sites.

TS
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Tyler S.

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perch Security

Reviewed 3 years ago

100% positive. No issues with price, no issues with their service, and the clients we deploy it on appreciate the additional insight to their security.

Pros

Honestly the entire SOC team in Houston is the best part of about working with Perch. Any questions are quickly answered, any events found are quickly visible / communicated, and the integrations with our systems were seemless.

Cons

I dont know if its a really a con, but the small learning curve would be it. However Perch was helpful through all the onboarding and calls to ensure it was the best it could be.

DB
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Devon B.

Biotechnology, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great product and worth the cost

Reviewed 3 years ago

excellent. we have never had any issues and everyone we have worked with has always been willing to go above and beyond to assist. I really feel like they put their customers needs as priority #1.

Pros

customer support/noc interactions are fantastic. everyone is super knowledgeable and always willing to help. it does not matter what it is you need help with. it could be designing a query or dashboard to help finding a specific record. Also the constant improvement to the platform is great.

Cons

honestly at this time I can only think of a single item. and a change request has been submitted for it so I'm sure it will happen in the future. currently you can only connect to a single instance of Salesforce to collect logs. so if you have multiple instances you cannot collect all the logs.

AW
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Andrew W.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MSP friendly threat detection

Reviewed 3 years ago
Pros

MSP friendly threat detection. This space is filled with solutions designed for large enterprises, which is out of reach for a lot of typical MSP customer sizes and budgets. Perch is able to take a lot of the same technologies used in those enterprise solutions, make them affordable and easy for MSPs to use.

Cons

Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.

KH
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Keith H.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution for SIEM and SOC for a Small or Mid-Market company serious about security

Reviewed 3 years ago

It has been a great tool internally, and gives us a level of confidence that we certainly did not have before.

Pros

The hardest part of implementing most SIEM's is building the SOC - Security Operations Center/the people who monitor the software so that you actually get he value from the investment. Perch solves this problem for companies so that they don't have to hire people, train them, and then manage and keep them. Instant value.

Cons

I wish this tool had a better way to scale to large and enterprise accounts. I see this getting expensive for large companies.

EW
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Eric W.

Information Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review of Perch by security focused MSP

Reviewed 3 years ago

Seem to hire very competent people Worked very hard on ux Good branding

Pros

MSP focused company. Good UX. Monitor multiple sources. Per user pricing.

Cons

Not clear what the best practices are... Support via Slack - it works but it is a pain. Pricing structure always seems to be changing It has gotten A LOT more expensive over the last 18 months Worried about support being owned by Connectwise :( Good sales resources (marketing info)

JK
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John K.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perch Review from Managed Service Provider

Reviewed 3 years ago

Support team is with us every step of the way. Very happy with the overall product and the value it delivers.

Pros

We like that we have the ability to view security events and escalation across all clients. The deployment is straight forward and this easily integrates with our existing tools.

Cons

New features are usually buggy. They get worked out over time. We are struggling with a version that will run in the Microsoft Cloud.

AD
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Andrew D.

Information Technology and Services, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Outsourced SOC at it's best

Reviewed 3 years ago

Our customers need to get into a SIEM product. Most others are very expensive. PERCH has allowed us to start deploying SIEM to our SMB customers that cannot afford traditional SIEM products.

Pros

Deployment is fairly easy. Perch does a great job getting you started. They are also a great help in monitoring and sending us actual events we should look at.

Cons

The product is very comprehensive. Perch does not want to over-reach with their service, but it would be good if they conducted a more thorough review of our first deployment with us, we may have caught some misses a lot sooner.

DH
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Dorin H.

Computer & Network Security, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MSP using Perch for customer networks

Reviewed 3 years ago

Our team has always been impressed with the team from Perch and their knowledge of the product and their willingness to help has always been Top Notch!

Pros

From day 1, we always were drawn to the flexibility and functionality of the software solution.

Cons

Frankly, for our customers, the price is the biggest hurdle. While this solution does so much, our customers don't always see the value.

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Matt C.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CNWR Review

Reviewed 3 years ago
Pros

Customer service is top-notch and the community is probably the biggest selling point. To be quite honest they have built a tool that anyone could build but they are selling the community and their willingness to continue to improve upon their tool. Their team has been incredible to work with and has been a shining light in the community in terms of continuing to improve and thought leadership.

Cons

The price is the only issue and it's really actually a competitive price.

TD
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Tarah D.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perch is great!

Reviewed 3 years ago

This is an affordable cybersecurity solution for small businesses.

Pros

The support is quick, friendly, and knowledgeable.

Cons

The only con is that it's too bad we need a service such as this.

GL
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Gary L.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perch SMB

Reviewed 3 years ago
Pros

Integrations with popular services like M365, Meraki, Connectwise, Umbrella, and windows logs. Outstanding support

Cons

Price can be a deterring factor for many SMB.

FM
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Frankie M.

Computer & Network Security, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IDS/SIEM for MSP's

Reviewed 3 years ago

Top notch. Everyone on the team is helpful and want you to be successful.

Pros

Having an IDS/SIEM that is geared towards the MSP market. The product is designed with how MSP's operate. Also, pricing is also aligned to the MSP market.

Cons

If I had to pick on item would be processes not 100% polished. However, support is good and will make sure your issue is resolved.