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Recommended
Ernesto C.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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Better than the previous osftware we used.
Able to manage multiple clients AD from one portal.
We have not found anything negative about this product at this time.
Joe S.
Computer & Network Security, 1-10 employees
Used daily for 6-12 months
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Our overall experience has been excellent and we would recommend Quickpass to any other MSP or even internal IT departments. The Quickpass leadership and support team is very responsive and open to feedback from the channel to help drive future features. Some of the best customer service we have ever experienced.
As an MSP we are always looking for ways to reduce our ticket volume and simplify the user experience. With Quickpass we were able to enhance our service offering by allowing clients to be alerted via text if their account was expiring, locked out, expired and allows the end user to change their password securely as needed. The on boarding experience is very simple and easy for even the least tech...
The price is a little high, as a small MSP we wish there was a 200 or 250 user plan, currently the minimum plan is 500 users. In addition while the admin portal does work on any browser it doesn’t seem to work correctly on an iPad, their support team stated they a are working on fixing this.