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Clubspeed

The world's leading venue management software for FECs

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Clubspeed Pricing, Features, Reviews and Alternatives

Clubspeed product overview

Price starts from

$

399

/momonth
Other

What is Clubspeed?

Clubspeed is a venue management software designed to help family entertainment centers, escape rooms, golf simulators, and water and trampoline parks. Clubspeed will help to streamline operations, enhance the guest experience, and grow revenue.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Clubspeed pricing information

Value for money

4.8

/5

11

Price starts from

$

399

/momonth
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Clubspeed features

Functionality

4.6

/5

11
Total Features143 6 categories

Most valued features by users

Access Controls/Permissions
API
Activity Dashboard
Reporting & Statistics
Alerts/Notifications
Reporting/Analytics
Third Party Integrations
Activity Tracking

Clubspeed users reviews

Overall rating

4.8

/5

11

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Pros
SENSITIVE CONTENT HIDDEN] is incredibly knowledgeable, helpful, and passionate. The team are available 24/7 and are easy to contact if you have an issue that needs resolving quickly.

JK

Jennifer K.

Their support team are very helpful, and are always happy to help. New ideas can be put to them and they are more than helpful to try and help and develop new features for you.

BD

Barry D.

Very user friendly from customer perspective also, and aesthetically it is very professional and impressive with the displays available in house and online for the customer to see.

BD

Barry D.

Cons
The features I feel are missing are already in the pipeline (just waiting for them to be released).

JK

Jennifer K.

This is actually hard to say and I have to be really critical to even find a couple items. I believe Clubspeed can bridge a couple more gaps between there existing software platforms.

EO

Eric O.

I cant really think of any major cons, and if we have ever had any major problems we have worked together to come up with a solution.

RT

Robert T.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clubspeed

Reviewed 3 months ago

These guys are on the ball! I don't think think they can be topped by any company in means of of support. This team is very responsive to answering questions and addressing any concerns 24/7. Every team including but not limited to software support, development and onboarding has been has been absolutely amazing. 10 out of 10!

Pros

Clubspeed has made a huge impact on how we run our operations and our customer experience at FastTrax. Starting with the the Self Serve Kiosk, this has been a HUGE for our overall operations. Customers are able to purchase almost anything from the kiosk, which has been taking in over 50% of our income for the entire facility. Its fast and easy to use. Race schedule goes hand and hand with the...

Cons

This is actually hard to say and I have to be really critical to even find a couple items. I believe Clubspeed can bridge a couple more gaps between there existing software platforms. - POS allows for memberships, membership based purchase and renewals. That feature was not yet brought over to the kiosk. - Web allows for purchases but has very little integration to the waiver system. Person who purchased has to sign waiver on location, though guests can sign online. A simple link for everyone to register might fix this. - Intercard could be expanded on kiosks - Event check in not available on self serve kiosk, though its available on the another registration type kiosk. I must say, Clubspeed listens and adapts, I'm sure we'll see some of these soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent All In One Package

Reviewed 5 months ago

Overall we are very happy with Clubspeed. It has everything you need in one package and is a very professional system, and user friendly for both staff and customers.. Their support team are very helpful, and are always happy to help. New ideas can be put to them and they are more than helpful to try and help and develop new features for you. [SENSITIVE CONTENT HIDDEN] have been so helpful for us over the last 3 years using Clubspeed, as have others in the support team. They are a great help.

Pros

Clubspeed is a very modern, and very professional system. A system that consists of everything a business needs from Timing System, to Booking Systems, POS and much more. Very user friendly from customer perspective also, and aesthetically it is very professional and impressive with the displays available in house and online for the customer to see.

Cons

Some aspects of E-Commerce could certainly improve, and there are plans to so. Would love to see a more secure online payment feature such as 3D Secure which is worldwide at the moment. Accounting and reports could improve also.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Club Speed Review

Reviewed 3 months ago

Our overall experience with Club Speed so far has been good. The support team is always readily available to help. And being able to streamline all aspects of the business - from online ticket sales to event management to go kart timing systems - has been very beneficial to our business.

Pros

That we can use Club Speed for our go-kart timing in addition to an overall POS system, rather than using two different software's.

Cons

The process for checking customers in takes a long time. I wish the reporting features were more customizable and could provide more options for reporting purposes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect balance of quality and service.

Reviewed 5 months ago

Having researched numerous software providers and ultimately selecting Clubspeed I have found myself very pleased with my decision. Providing service to thousands of customers in a timely manner is optimized by the functionality and control features of the software. While I wish they would update their systems in a more organized fashion and provide moderate levels of customization that system itself meets all the operational criteria for an entertainment center and the customer service is unparalleled.

Pros

Operating in the entertainment industry and specifically when dealing with karting often creates significant complications for a product and service that the customer base of frequently unfamiliar with. Clubspeed minimized the inconvenience of use and maximized the potential satisfaction of the user.

Cons

I wish there were more customizable features and that requests for alterations could occur in a more timely manner.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Game Over Auckland - Clubspeed Review

Reviewed 5 months ago

I really enjoy working with Club speed and their team. [SENSITIVE CONTENT HIDDEN] is incredibly knowledgeable, helpful, and passionate. The team are available 24/7 and are easy to contact if you have an issue that needs resolving quickly. I highly recommend Club Speed.

Pros

The software is easy to use and understand. They are always working to improve the software and listen carefully to our recommendations/concerns. The integration with BRIQ bookings has had a huge impact on our business and online sales.

Cons

The features I feel are missing are already in the pipeline (just waiting for them to be released).

Clubspeed FAQs and common questions

Clubspeed has the following pricing plans:
Starting from: $399.00/month
Pricing model: Subscription


Clubspeed has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Clubspeed supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish, Swedish, Thai, Vietnamese


Clubspeed supports the following devices:
Android


Yes, Clubspeed has an API available for use.


Clubspeed integrates with the following applications:
HubSpot Marketing Hub, CMS Hub, Mailchimp, Twilio, HubSpot CRM


Clubspeed offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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