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Clubspeed Logo
Clubspeed
4.9
(18)

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The world's leading venue management software for FECs

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Clubspeed Pricing, Features, Reviews and Alternatives

Clubspeed product overview

Price starts from

399

Per month

Other

What is Clubspeed?

Clubspeed is a venue management software designed to help family entertainment centers, escape rooms, golf simulators, and water and trampoline parks. Clubspeed will help to streamline operations, enhance the guest experience, and grow revenue.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Clubspeed pricing information

Value for money

4.8

/5

18

Starting from

399

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Clubspeed features

Functionality

4.7

/5

18

Total features

143

6 categories

Most valued features by users

Access Controls/Permissions
Activity Dashboard
API
Alerts/Notifications
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
Activity Tracking

Functionality contenders

Clubspeed users reviews

Overall Rating

4.9

/5

18

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.56/10
Rating distribution

5

4

3

2

1

16

2

0

0

0

Pros
SENSITIVE CONTENT HIDDEN] is incredibly knowledgeable, helpful, and passionate. The team are available 24/7 and are easy to contact if you have an issue that needs resolving quickly.
Their support team are very helpful, and are always happy to help. New ideas can be put to them and they are more than helpful to try and help and develop new features for you.
I truly believe it comes down to their employees and the relationships you can build with them. Our account manager is awesome and helps us out with everything we need.
Cons
The features I feel are missing are already in the pipeline (just waiting for them to be released).
This is actually hard to say and I have to be really critical to even find a couple items. I believe Clubspeed can bridge a couple more gaps between there existing software platforms.
I cant really think of any major cons, and if we have ever had any major problems we have worked together to come up with a solution.

Overall rating contenders

JS
AvatarImg

Jeff S.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ClubSpeed Review

Reviewed a month ago

Very positive. I researched other programs before we went with Clubspeed and have been very pleased. They continue to offer upgrades and new features. Their customer support had always been able to handle any issues we may have and often times I feel they have gone above and beyond.

Pros

Software is easy to learn and has enough features to run our karting facility. Reports are easy to pull and analyze. When we had a problem, a quick call usually worked it out.

Cons

None really. No complaints at all.

EO
AvatarImg

Eric O.

Entertainment, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clubspeed

Reviewed a year ago

These guys are on the ball! I don't think think they can be topped by any company in means of of support. This team is very responsive to answering questions and addressing any concerns 24/7. Every team including but not limited to software support, development and onboarding has been has been absolutely amazing. 10 out of 10!

Pros

Clubspeed has made a huge impact on how we run our operations and our customer experience at FastTrax. Starting with the the Self Serve Kiosk, this has been a HUGE for our overall operations. Customers are able to purchase almost anything from the kiosk, which has been taking in over 50% of our income for the entire facility. Its fast and easy to use. Race schedule goes hand and hand with the...

Cons

This is actually hard to say and I have to be really critical to even find a couple items. I believe Clubspeed can bridge a couple more gaps between there existing software platforms. - POS allows for memberships, membership based purchase and renewals. That feature was not yet brought over to the kiosk. - Web allows for purchases but has very little integration to the waiver system. Person who purchased has to sign waiver on location, though guests can sign online. A simple link for everyone to register might fix this. - Intercard could be expanded on kiosks - Event check in not available on self serve kiosk, though its available on the another registration type kiosk. I must say, Clubspeed listens and adapts, I'm sure we'll see some of these soon!

BF
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Blakeley F.

Entertainment, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Club Speed Review

Reviewed a year ago

Our overall experience with Club Speed so far has been good. The support team is always readily available to help. And being able to streamline all aspects of the business - from online ticket sales to event management to go kart timing systems - has been very beneficial to our business.

Pros

That we can use Club Speed for our go-kart timing in addition to an overall POS system, rather than using two different software's.

Cons

The process for checking customers in takes a long time. I wish the reporting features were more customizable and could provide more options for reporting purposes.

SM
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Stuart M.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clubspeed Review

Reviewed 3 months ago
Pros

Clubspeed has been an integral part of our company since 2015. We use the software daily and are very content with the ease of use. It contains all the features we need to run our business efficiently and effectively. We would recommend this software to any business that wants to streamline processes and make the working day easier.

Cons

The support is fantastic and they are always open to making changes to improve client use.

DC
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Daryl C.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution for Entertainment Centers

Reviewed 6 months ago

Overall our experience with Clubspeed is fantastic. I truly believe it comes down to their employees and the relationships you can build with them. Our account manager is awesome and helps us out with everything we need.

Pros

Clubspeed can be an all-in-one solution if you wanted it to be. They do just about everything, which can be nice for certain facilities that do not want to deal with the hassle of having multiple vendors. Their support is by far the best we have ever dealt with. We use them weekly for miscellaneous things and they are always friendly and work to get you the right answers. My favorite thing about Clubspeed is that in the past year or two, they have been working and coming up with a lot of improvements that make things easier for managers and business owners, such as reporting documentation, etc.

Cons

Since they do a lot, some attributes may not be suited or could be better for your facility if you are willing to pay for another vendor. The inventory management and process for concessions for example is just fine for small things, however with the operation of a larger kitchen you might be better off with a company that only specializes in the food industry.

Clubspeed FAQs and common questions

Q. What type of pricing plans does Clubspeed offer?

Clubspeed has the following pricing plans:
Starting from: $399.00/month
Pricing model: Subscription


Q. Who are the typical users of Clubspeed?

Clubspeed has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Clubspeed support?

Clubspeed supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish, Swedish, Thai, Vietnamese


Q. Does Clubspeed support mobile devices?

Clubspeed supports the following devices:
Android, iPad, iPhone


Q. Does Clubspeed offer an API?

Yes, Clubspeed has an API available for use.


Q. What other apps does Clubspeed integrate with?

Clubspeed integrates with the following applications:
HubSpot Marketing Hub, HubSpot CMS Hub, Mailchimp, Twilio, HubSpot CRM


Q. What level of support does Clubspeed offer?

Clubspeed offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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