SolarWinds Passportal Features

SolarWinds Passportal

Encrypted cloud-based, automated password protection

4.39/5 (84 reviews)

SolarWinds Passportal Feature Summary

  • Access Certification
  • Access Controls/Permissions
  • Access Management
  • Document Archiving
  • Document Capture
  • Document Retention
  • File Access Control
  • File Sharing
  • Multi-Factor Authentication
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Privileged Account Management
  • Privileged Accounts
  • Security Event Log
  • Self-Service Access Request
  • Unified Directory
  • User Provisioning
  • Vulnerability Protection

Competitor Feature Comparison

API
Access Control
Active Directory Integration
Audit Trail
Auditing
Authentication
Collaboration Tools
Compliance Management
Credential Management
Design Management
Document Automation
Document Storage
Password Management
Secure Data Storage
Secure Login
Two-Factor Authentication
User Management
Version Control
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Audit Trail
Auditing
Authentication
Collaboration Tools
Compliance Management
Credential Management
Design Management
Document Automation
Document Storage
Password Management
Secure Data Storage
Secure Login
Two-Factor Authentication
User Management
Version Control
Visit WebsiteCompare App
API
Access Control
Active Directory Integration
Audit Trail
Auditing
Authentication
Collaboration Tools
Compliance Management
Credential Management
Design Management
Document Automation
Document Storage
Password Management
Secure Data Storage
Secure Login
Two-Factor Authentication
User Management
Version Control
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Mobile apps

iOS App


25 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


53 reviews

SolarWinds Passportal Feature Reviews

25 reviewers had the following to say about SolarWinds Passportal's features:

Chris Bowden-Hawkins

MSP Password and Security

2019-08-20

Overall great experience, it helps us achieve some GDPR compliance and audit ability of our customers as well as a central store for documentation

Pros

The audit report of known password by user and the ability to change windows password

Cons

The fact that single sign on and ad sync is not an option at the moment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Levon Traut

It just works

2019-09-27

The integrations is has is perfect, the commands you can remotely is nice also like CMD and the info it can also fetch of said device.

Pros

Integration Secure Multi factor Authentication Efficient Small Footprint Manageable Works

Cons

None yet, I am going to have to keep you posted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert May

Lost promises

2019-09-26

Pros

Password management and integration with connectwise control

Cons

Unable to update passwords through connectwise automate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander Elassal

OmegaCor Technologies Review of Passportal

2019-08-19

Pros

Password change auditing.

Cons

Some difficulty navigating and implementation with clients.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon Morningstar

Strong Password Management

2019-09-26

Pros

- Strong password management features - Great integration with CW Control - Aggressive development roadmap

Cons

- Documentation management not as robust as other tools - Limited ability for version control - No templates for passwords

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay Arendt

Best tool in our arsenal

2019-07-25

We have had to call in for technical support twice and both times our issues were handled on the first call.

Pros

Our passwords are secure and we have the ability to share those passwords as needed to clients.

Cons

We add our client domains in and have the ability to see expiration dates but there is no way to run a report on all domains to see all expiration in one view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Peacock

Zero Complaints

2019-07-25

Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.

Pros

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues.

Cons

Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dean Bishop

Reasonable software

2019-08-20

Support and sales teams have been quite responsive on this, our second go.

Pros

The primary reason it was selected was for password management which has a plugin for Connectwise Control.

Cons

More automation with regards to integration would be beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Doty

Great product for MSPs

2019-08-01

Pros

Channel focused and helps us solve the password problems our clients face

Cons

Would like to see 2 factor authentication as a service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Comstock

Clarity review

2019-08-20

Passportal has been an easy tool for our team to use and has forced us to better manage passwords we use for our tools and access to our customer environments.

Pros

Software is easy to use and provides an audit trail for password activity.

Cons

Would like to see configurations between ConnectWise Manage and Passportal so that we don't have to copy information to Passportal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Graham Cleary

Great Product, Serious Implementation Issues

2019-07-25

It's a good tool, but the configuration is taking way to long

Pros

The product is solid. Its password management feature puts it ahead of other documentation platforms.

Cons

First, and most importantly, not one password was successfully imported from IT Glue to PP.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
TROY HARRISON

Great little password tool

2019-07-25

Positive, makes password management fairly easy.

Pros

Our company started using passportal this last year, and it is much more user friendly than alternatives we have tried.

Cons

Browser extension at time was not great, however the company has released a new one that works great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Patullo

Great password management at an affordable price!

2019-07-25

Exceutive from Passportal was very professional, but very compassionate about her salespitch. Not once did she make us feel like we was foolish for asking a question that would probably seem obvious. The product was pointed out very well, both its pros & cons where explained well and we felt we could trust the advice that was given.

Pros

Its one of the fastest password management tools to get what you need quickly, in & out with full auditing and permissions on every aspect.

Cons

The setting up of the clients with the SITE addon was a bit tedious. Having to spend 30 minutes with each client you want to have use of Passportal will get tedius.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristy Hoobin

Excellent password management software but lacks in its additional features

2019-08-20

The password management part is awesome.

Pros

Password management is easy and manageable

Cons

It doesn't allow for collaborative collection of data because the templates are too rigid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Has potential but not there yet

2019-07-25

We used Thycothic Secret Server for password management and SharePoint for documentation.

Pros

The mobile app to see passwords while on the field. +1 for MFA support.

Cons

. - There is not alerts for domain or certificates about to expire. - SOP Documents don't allow inheritable templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Eddie Phillips

Using passportal with 500 end users

2019-07-26

Pros

It has two factor authentication of course which is a requirement. lastly the windows sink although it took a bit of time to figure out exactly how it worked is extremely nice.

Cons

when we first reviewed this software it looked like the search feature was extremely powerful however after using it for a while it isn't as powerful as I'd like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefan Jansson

Great password soulution

2019-07-25

Pros

Nice mobile app, great audit reports, the password AD sync helps alot for service accounts.

Cons

Right now I cant see any cons in the way we use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom Shepherd

Enterprise password management

2020-02-19

Very please with the solution, it makes it easier and more secure to login to multiple customer environments.

Pros

I was involved in choosing this solution for our organisation and chose passportal because it is the only true enterprise password management solution on the market.

Cons

There is no way to permanently delete something as a user, you have to get in touch with support to do this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Norman

Better than advertised

2019-08-20

The fact that we offer it to clients and help them with a password management application is icing on the cake.

Pros

The documentation and Active Directory integration are a real bonus for our team.

Cons

I really don't have anything negative to say.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly Speers IT Consultant

Passportal Ocular +Docs is helping us prevent brain drain

2019-09-25

our documentation and password management are kept up to date allowing our contractors as well as the outsourced teams to know what we have in place.

Pros

How easy we keep records of our client's setup and secure their credentials.

Cons

there is a bit of a learning curve but support is helpful getting over the humps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Hornby

Love the password management features

2019-08-19

Pros

Full auditing of password access Ability to fill passwords in ConnectWise Control (ScreenConnect) sessions

Cons

Documentation piece is lacking, but improving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Klosterman

Passportal Feedback

2019-07-25

So many users complained about having to use a password manager.

Pros

The peace of mind you get after you've changed all of your online access to use highly complex and unique passwords, but only have to remember 1.

Cons

Chrome Add-In: When entering search I have to tab 4 times to launch site. I don't like being forced to the mouse. Would be better if I could just hit enter after entering search and a match is found.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Durand

Passportal review

2019-07-25

Pros

I liked the ease of password management including the ability to deploy an agent to keep our administrator password on a rotate and have that automated.

Cons

If we would get some different font/format to make it easier to distinguish would be very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Yusavage

Passportal

2019-07-25

Pros

-Integration with Connectwise Manage and Control/Screen Connect -Accessibility and overall security considerations during development -Tracking who has access which passwords in a time period

Cons

- User configurations with security groups - a lot of flexibility but leads to more maintenance for a small deployment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Scott

Works well, but the integration could use a little help

2019-09-26

Pros

Password tracking Password rotation for AD accounts Audit log

Cons

The integration with CW is one way.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more