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Passportal Logo

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Encrypted cloud-based, automated password protection

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Passportal Pricing

Pricing overview

Value for money rating

4.3

/5

89

Price starts from

18

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact N-able for pricing information and to request a product demo.

What users say

This is a great tool and well worth the cost just to help our team. The fact that we offer it to clients and help them with a password management application is icing on the cake.
Great password management at an affordable price.

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Reviewers who mentioned pricing said:

TK
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Thomas K.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Passportal Feedback

Reviewed 5 years ago

So many users complained about having to use a password manager. Once we got them setup and some basic training they quickly realized the value and are now advocating password management to clients, friends and family.

Pros

The peace of mind you get after you've changed all of your online access to use highly complex and unique passwords, but only have to remember 1.

Cons

Chrome Add-In: When entering search I have to tab 4 times to launch site. I don't like being forced to the mouse. Would be better if I could just hit enter after entering search and a match is found.

MP
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Michael P.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great password management at an affordable price!

Reviewed 5 years ago

Exceutive from Passportal was very professional, but very compassionate about her salespitch. Not once did she make us feel like we was foolish for asking a question that would probably seem obvious. The product was pointed out very well, both its pros & cons where explained well and we felt we could trust the advice that was given.

Pros

Its one of the fastest password management tools to get what you need quickly, in & out with full auditing and permissions on every aspect. It has helped our management of not only our internal passwords but our clients also.

Cons

The setting up of the clients with the SITE addon was a bit tedious. Having to spend 30 minutes with each client you want to have use of Passportal will get tedius.

DN
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Dan N.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better than advertised

Reviewed 5 years ago

This is a great tool and well worth the cost just to help our team. The fact that we offer it to clients and help them with a password management application is icing on the cake.

Pros

I think the software had more functionality and features than we expected. The documentation and Active Directory integration are a real bonus for our team.

Cons

I really don't have anything negative to say.

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Jason P.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zero Complaints

Reviewed 5 years ago

Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep...

Pros

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Cons

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

JD
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Joe D.

Computer Networking, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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N-Able Aka Passportal / Solarwinds

Reviewed 2 years ago

This company follows the same bad sales as solarwinds make sure all pricing and term in on the contract, my Solarwinds sales person for my backup [SENSITIVE CONTENT] was horrible told me I was going to get credit for 3 months never did and they never, never called sent emails never responded. Changing the name is not enough stay away.

Pros

Nothing, used passportal software was faulty items not showing properly, entering stuff missing errors on running reports. Everything pretty much did not work active directory sync, everything started using it and after 6 months I was still skeptical to enter data they were not able to get it working properly.

Cons

From the sales to tech support once you sign the paperwork, had billing issues for 8 months never resolved. They will forget you and do not care until its time from renewal. I moved to IT Portal never looked back. Horrible experience

MP
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Michael P.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good bang for your buck

Reviewed 5 years ago

It's a solid product at a fair price.

Pros

Good documentation is key to running a successful MSP and PassPortal allows you to keep good notes for both your team and your clients in a secure manner. It's as comprehensive as their largest competitor, IT Glue, but significantly less and with only a month to month commitment.

Cons

It's still not inexpensive, but it's necessary as you scale and mature your MSP. It's also a major undertaking to get setup, but there are good resources to get you up and running.

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Joseph M.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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PassPortal

Reviewed 5 years ago

We have been able to centralize and secure passwords for our company. This product has also helped secure our clients passwords for internal use as well provide a portal for our clients to use which helps provide value to our clients.

Pros

What I liked most about Passportal is how you can manage your clients. I like that i can private label the product for our company. The mobile app is great and very handy and works well. Securing our clients passwords has been a huge benefit.

Cons

Initial setup was not so intuitive and needed to run through the training twice.

JC
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Jason C.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good service, solid features, questionable overall business tactics

Reviewed 5 years ago
Pros

It's easy to use, secure and seems to get regular development.

Cons

No cons about the software itself, the company (Solarwinds) is questionable at this point though. Since SolarWinds purchased PassPortal the cost for add-on licenses has more than doubled. We were made aware of this coming change by our rep through the course of a random conversation, not via any formal customer notification. Our rep said we would be grandfathered in at the old pricing level, but that does not appear to be the case. Shady... very shady.

VG
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Vera G.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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keep track of passwords securely

Reviewed 3 years ago

nice to be able to store passwords securely and everyone who needs access can have access and retrieve passwords as needed. Makes the job much easier.

Pros

easy to use, setup and store passwords. Multiple users can access and update as needed. Can randomly generate new passwords so that they meet complexity requirements.

Cons

Having to login to passportal constantly (timeout feature is set too low for our needs and I find myself having to re-enter my password.

AR
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Verified reviewer

Information Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product, functions great as is, but needs a little maturity

Reviewed 5 years ago
Pros

Integration, value, setup, ease of use, was honestly 9/10 of the product I was looking for. Very intuitive

Cons

Slow response from support, though it was a very low priority issue so not too bad, missing some key features available in other password management solutions such as being able to generate TOTP codes for other logins

LT
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Levon T.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It just works

Reviewed 5 years ago

As an MSP provider, we need something that will just work out of the box and is not admin heavy. When training up L1 and apprentices you dont want to spend hours and hours showing them how to use a tool, it must be easy to use and self explanatory. The integrations is has is perfect, the commands you can remotely is nice also like CMD and the info it can also fetch of said device. I have seen other tools with similar or less that ability/features that are either more expensive or more admin time needed to maintain.

Pros

Integration Secure Multi factor Authentication Efficient Small Footprint Manageable Works

Cons

None yet, I am going to have to keep you posted.

MB
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Matt B.

Computer & Network Security, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solarwinds Passportal Review

Reviewed 5 years ago

Saves us time which saves us money and also keeps the customer happy due to the quick response.

Pros

This software saves you a huge amount of time and we have not even started to get into all that it can do for us. Making managing passwords such a breeze and time is money. I believe that as we grow this will help keep our headcount low and increase profitability.

Cons

It's not really liking the least, but there is just so many things that is can do for us and we are still learning.

BM
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Bill M.

Information Technology and Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It is OK

Reviewed 5 years ago
Pros

Easy of use of the product when saving passwords

Cons

Cost of the product since no one likes to pay for software