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Passportal Reviews

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85 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Product

Reviewed 2 years ago

Over all have been a good product for passwords but Docs is lacking some ideal features. Once those are implemented will be a great tool.

Pros

Ease of use and integration into Connetwise Control.

Cons

Slowness in releasing features and or fixing issues. This seems to have improved since the buyout but still slower than many companies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Solarwinds Passportal Review

Reviewed 8 months ago

Overall, the product for the most part works but when there is an issue it is hard to trouble shoot without support.

Pros

I like that I do not have to remember passwords and can auto load passwords for different machines. This way I do not have to memorize complicated passwords but still able to use a complex password for security purposes.

Cons

Sometimes the auto fill does not work and does not provide an error. I have confirmed the password is correct by manually typing in the password.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend5/10

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Still alot of improvement to be made on the user interface

Reviewed 2 years ago
Pros

There was a default Autotask integration.

Cons

The user interface is rather slow. User interface is logging off too fast, even when you whitelist your IP address. Impossible to delete companies which are not used anymore (created via Autotask interface). You can only deactivate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Passportal

Reviewed 2 years ago
Pros

-Integration with Connectwise Manage and Control/Screen Connect -Accessibility and overall security considerations during development -Tracking who has access which passwords in a time period

Cons

- User configurations with security groups - a lot of flexibility but leads to more maintenance for a small deployment

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So valuable, it would not be smart to use!

Reviewed 2 years ago
Pros

Easy setup. Easy organization! Secure and reliable to use!

Cons

Takes a little bit to get used to when implementing documentation and passwords, once you get the hang of it tho it’s flawless!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Passportal Review

Reviewed 2 years ago
Pros

The Password control functionality is primarily what we were looking for

Cons

The way we seem unlikely to integrate it with our own processes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Service

Reviewed 2 years ago
Pros

It’s a great way to manage all of our client information in an organized manner.

Cons

Navigating through some menus is a bit cumbersome while learning it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Strong Password Management

Reviewed 2 years ago
Pros

- Strong password management features - Great integration with CW Control - Aggressive development roadmap

Cons

- Documentation management not as robust as other tools - Limited ability for version control - No templates for passwords

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Documentation made easy

Reviewed 2 years ago
Pros

Passportal has made documentation a lot easier and quicker. It provides a really good structure of all of the documentation, which I didn't have previously with using something like OneNote.

Cons

Having a couple issues with integration with Ninja. Same serial number computers aren't coming in. Working with support currently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It is OK

Reviewed 2 years ago
Pros

Easy of use of the product when saving passwords

Cons

Cost of the product since no one likes to pay for software

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