Teramind Features

Teramind

Employee Monitoring, Insider Threat & Data Loss Prevention

4.63/5 (64 reviews)

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Employee Activity Monitoring
Employee Email Monitoring
Historical Reporting
IT Asset Management
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Idle Time Monitoring
Incident Management
Keystroke Recording
Mobile Access
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Access Controls/Permissions
Activity Dashboard
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Audit Management
Audit Trail
Browsing History
Compliance Management
Compliance Tracking
Data Import/Export
Deployment Management
Employee Activity Monitoring
Employee Email Monitoring
Historical Reporting
IT Asset Management
IT Asset Tracking
Idle Time Monitoring
Incident Management
Keystroke Recording
Mobile Access
Monitoring
Network Monitoring
Performance Metrics
Productivity Analysis
Projections
Real Time Monitoring
Real Time Notifications
Real-time Alerts
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Screen Activity Recording
Single Sign On
Summary Reports
Task Management
Task Scheduling
Task/Project Tracking
Time Tracking
Time Zone Tracking
Workflow Management
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Access Controls/Permissions
Activity Dashboard
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Audit Management
Audit Trail
Browsing History
Compliance Management
Compliance Tracking
Data Import/Export
Deployment Management
Employee Activity Monitoring
Employee Email Monitoring
Historical Reporting
IT Asset Management
IT Asset Tracking
Idle Time Monitoring
Incident Management
Keystroke Recording
Mobile Access
Monitoring
Network Monitoring
Performance Metrics
Productivity Analysis
Projections
Real Time Monitoring
Real Time Notifications
Real-time Alerts
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Screen Activity Recording
Single Sign On
Summary Reports
Task Management
Task Scheduling
Task/Project Tracking
Time Tracking
Time Zone Tracking
Workflow Management
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0 reviews

Teramind Feature Reviews

25 reviewers had the following to say about Teramind's features:

Larissa H.

Convenient and comprehensive cloud based PC monitoring software.

2018-04-13

Remote user time management, security risk mitigation, and productivity enhancements.

Pros

It can be configured so users know they're being monitored; there's also a silent install option so that users aren't aware the software is installed or that they're being monitored.

Cons

There was some firewall and anti-virus configuration necessary, which was somewhat time consuming and not mentioned by sales, but their support staff was able to assist in resolving our issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Larissa, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Teramind is white-listed from most of the big players in the AV/FW world. For those who are currently unaware of the Teramind solution, simple exclusions may apply to allow the agent to properly communicate with the server.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Yakir D.

The best way and tools to supervise and control employees access to data, and their actions.

2018-02-19

Ability to monitor and supervise employee activity with minimum manpower resources.

Pros

The option to set alerts and actions automatically when violating information security rules by an employee.

Cons

Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Yakir, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

You can most definitely customize the settings surrounding the Remote Control action in the Monitoring Settings (including wether or not to have the user be aware that someone has remotely connected for keystroke and mouse activity).

We thank you once again for your review and are working towards providing an even better user experience for our customers!!

- The Teramind Team

Read more
Anonymous
A verified reviewer

Amazing experience

2018-07-08

Easy to monitor employees in an organistaion, easy to identify possible threats and also safeguards employees' and organisation's information

Pros

Its security features are useful in providing real time access to users activities by providing alerts and warnings thus ensuring a firm operates smoothly.

Cons

Requires sufficient knowledge to use this software incase its features are updated. Quite challenging when setting up this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Hector D.

Excellent software

2018-02-20

Cloud based activ8ty m monitoring is much better than an on-prem solution.

Pros

Love the email notifications for specific activities. Does not big down workstations either!

Cons

Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Hector, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Deploying the stealth agent can be done remotely in conjunction with group policy like Active Directory.

We thank you once again for your review and are working towards providing an even better user experience for our customers!!

- The Teramind Team

Read more
Anonymous
(Construction company, 201-500 employees)

System is a little too complex, but that is due to the amount of features it includes.

2018-04-12

Remote management of offshore computers

Pros

The labelling of activities within the system, allows for easy sorting.

Cons

Complexity, I feel that alot of the information is duplicative on many pages. It would be best to try and centralize all the computers to one page and filter from there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Anonymous
(Computer & Network Security company, 1-10 employees)

Fraud Prevention

2018-08-16

the product is very easy to use, I have experience in this type of software, your presentation I like.

Pros

-Creation of policies and rules is very easy. 3.

Cons

-I did not see if you can take the alert system to an email. 2.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with any of the Teramind features.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Jason C.

Extremely powerful software that has proven itself time and time again within our company.

2018-02-15

The ability to secure our customers systems with ease.

Pros

All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows.

Cons

On occasion it is unable to show some of the data for a few hours / day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Clark, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our software. Most of the time, this is not a fault of the software. Rather a result of the environment.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Daniel B.

Is a very complete program with it I can monitor my sales team and make sure they focus on working

2018-04-12

I can put pressure on my sales team and make sure that they are doing what they said they are doing.

Pros

Ease to use, to get report, easy to monitor activities on the video function.

Cons

I had some problems at the beginning setting up the Behavior rules but after a couple of trial and error I was able to figured out

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Daniel, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Timothy O.

Fantastic system with plenty of applications

2018-01-31

Retro-active security monitoring, threat management, & system diagnostics.

Pros

Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

Cons

It can be a bit daunting if you are new to tools of the sort, and monitoring in general.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Timothy, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

As you mentioned, Teramind offers the best of a Monitoring, DLP, and state-of-the-art Forensics, all under one roof. This of course can be a bit overwhelming at first. But as time goes on, you pick up the essentials. Please feel free to reach out to our sales team with any questions.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Ben M.

Easy to use, the data you need. Bit expensive though and support is not as good as it should be.

2017-07-27

The user didn't notice it at all, which is critical to a secret monitoring product.

Pros

Very difficult to find software that does PC monitoring and gives you the data you need in an easily accessible way with minimal, simple configuration.

Cons

I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Ben, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!

- The Teramind Team

Read more
Faith T.

Teramind (best monitor) 2019

2019-01-14

Great experience so far, every HR should try this solution

Pros

Easy to use and monitor activities, I like the privacy features of the software as well Performance review is easy as well as tracking activities done hence improve productivity

Cons

The costing for five user for my small organization, they can increase number of users or consider the chargers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Faith, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!

We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated!

- The Teramind Team

Read more
Charles S.

Amazing product, easy to use for monitoring.

2018-04-19

We were able to find out why some employees were not as productive.

Pros

It also has a real-time preview in the dashboard.

Cons

She was wanting just 2 users and the smallest option was 5 users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Israel T.

Good quality product for employee monitoring

2020-08-30

Pros

User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.

Cons

Real time remote control does not work very well as it works too slow.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Israel, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our real time remote in feature.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Alexander R.

perfect for the start of a company

2018-07-01

Pros

this software provides security is useful for those companies that are in search of collecting data from employees and identify suspicious activities, detect possible threats, monitor the efficiency of employees and ensure compliance of the organization.

Cons

Knowledge of this software is widely needed to be able to use it otherwise it can be something abrupt. Everything good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Alexander, thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Jesse E.

This is exactly what I was looking for! Very easy to use and good functionality!

2018-02-19

Having the ability to keep up with our employee's actions on their computers is essential to our security as we handle client's sensitive data and this software has allowed me to insure our client's security.

Pros

The ability to get email notification reports really help you to stay on top of your employee's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Jesse, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!

- The Teramind Team

Read more
Raj K.

We have been using Teramind to monitor Productivity for about a year now. So far no complaints.

2018-02-16

Pros

Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.

Cons

A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Raj, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

As we cater to the international community, Teramind offers support around the clock and around the world. This includes, but is not limited to, support rep's in North America.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Anonymous
(Banking company, 10001+ employees)

Monitor Your Team to Success

2018-10-28

Pros

Tracking and monitoring employee activity has never been easier.

Cons

Not many negative things I can say about Teramind at this point. Make sure to use a good connection.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!

- The Teramind Team

Read more
Rishabh T.

I have liked the ease of use to setup the software and to access the website.

2018-04-17

Pros

Compared to other softwares the User Interface is much better.

Cons

I would have loved to see the feature of remote data erase as that was one of our requirements when we initially were exploring monitoring softwares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Rishabh - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

While remotely purging data is not an offered feature, you can lockout the user from their endpoint. Please see the Behavior section of Teramind for more details.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Ricky H.

Teramind is raising the bar

2016-07-14

Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Ricky, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!

- The Teramind Team

Read more
Laura G.

Teramind is a great tool for tracking

2019-03-08

I highly recommend this program. Customer service is great and help you right away!

Pros

My favourite part about this program is the ability to monitor activity and put rules on accounts to notify you if a rule is broken.

Cons

this program was a bit costly for us and there was times that we would not be able to see the activity for some reason.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Laura, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with not being able to see activity.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!

- The Teramind Team

Read more
Rene H.

Its has been an amazing expericence and a winderfull software that does exactly what you want!

2018-01-18

Security, Control, peace of mind.

Pros

it gives you real data! its has given us the proteccion that we need!

Cons

For the mac integration there are more funcitons to be added like the pc version!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Rene, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Marko M.

Amazing software

2020-03-25

hardware requirements for "On-Premise" version

Pros

The most all-in-one monitoring and SECURITY system if you know what are you doing.

Cons

-Simple to use -Powerful policy & rules editor -Smooth user experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Marko, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Though hardware is required for our On-Premise product, we offer cloud based installation options where no server or hardware is needed to install.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!

- The Teramind Team

Read more
YURI S.

Powerful Employee Monitoring Tool!

2019-12-16

All good so far, except the issue that it keeps getting disconnected and I think the system really requires a fast and stable internet connection so everything that's being captured from your PC is uploaded in real-time.

Pros

I like it when it records videos of the screen activities of our remote employees.

Cons

Maybe cause of the bandwidth issues as the system captures videos of all your screen activities, so it would constantly reboot and all just to make sure all recorded videos are uploaded on the server.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Yuri, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection problems.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more
Petr D.

Amazing, implementation in comapny to 20 person less then 3hr for my as technic guy....

2017-10-02

My customer, director of Company have better sleaping. Because in few click he can see that, none of his employees does anything to his company's detriment.

Pros

installation of client, very very simple and working. In other case uninstall computer client work simply to.

Cons

Problem was only antivir solution, but everything was correct one simple rule to management of antivir.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Petr, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!

- The Teramind Team

Read more
Brandon G.

Perfection for a virtual company

2018-01-30

Improved overall company security and employee performance.

Pros

We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements.

Cons

When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Teramind


Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Read more