Teramind Pricing

The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable.

The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you.

It's easy to install, access, and monitor client PCs . This is a mature and feature-rich solution for on-premise and remote user monitoring. It can be configured so users know they're being monitored; there's also a silent install option so that users aren't aware the software is installed or that they're being monitored. Customer support is easy to contact via the website (chat feature) or email.

There was some firewall and anti-virus configuration necessary, which was somewhat time consuming and not mentioned by sales, but their support staff was able to assist in resolving our issues. This is a somewhat more expensive solution than others we researched, but it also has the most features.

Hi Larissa, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind is white-listed from most of the big players in the AV/FW world. For those who are currently unaware of the Teramind solution, simple exclusions may apply to allow the agent to properly communicate with the server. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Very easy to use, though a little fiddly to get working (need to pinhole firewall and add AV exclusions in my case). Installation itself is dead simple, but getting it to report needs those aforementioned, at least in my case. The data that it gathers and the reports that you can get are excellent, management is easy. Very difficult to find software that does PC monitoring and gives you the data you need in an easily accessible way with minimal, simple configuration. Best option I have found, certainly.

A bit expensive for the sort of deployment they are thinking of (permanent, corporate). Acceptable for my uses though, which are probably more common (temporary, individual). The support is also a bit lacking - chat/email only and can be slow or needing multiple prompts for communication. I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why. I have asked and received no response from their support staff, which was irritating.

Hi Ben, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team

Keylog and screen video the dashboard is clean and easy to use. The reporting features are top notch. Ranks high compared to other software. We were looking for something like this to help figure out what our users are doing at work with their computers and with the network. This product has done a very good job in helping understand what people are doing while at work. I would recommend this product.

Cost for cloud console is high, I have had to contact support for a question in chat and was never answered.

Hi Tim, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Very simple and straightforward to install and use. No problems with firewalls or whatsoever. It simple works!

It is a little bit expensive, I would suggest to have an entry level price mode with a basic fee per agent and limited to one week data, and then pay more if you really need to store longer periods. In any case is the best product in market.

Hi Jose, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind offers both monthly and annual subscription models for the cloud hosted solution. Annual licenses save you 2 months out of the year! We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team

Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.

A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.

Hi Raj, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As we cater to the international community, Teramind offers support around the clock and around the world. This includes, but is not limited to, support rep's in North America. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Setup process is fantastic. Monitoring is exactly what I need to see. Very detailed. It just works!

Theres really nothing bad I can say. I mean the price is reasonable...wed all like to save more money of course but I think its fair. Maybe promotion is the only thing I can see being less than desirable?

Hi Andrew, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Easy to install. Great feature set. Love the email notifications for specific activities. Does not big down workstations either!

Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?

Hi Hector, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Deploying the stealth agent can be done remotely in conjunction with group policy like Active Directory. We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team

The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity.

This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it.

Easy to look at a glance at what is being monitored Functionality is easy to get around Has a great GUI.

It would be good to drill down to a specific time as opposed to date. It can take a few pages to get to a specific time in a day to check on something.

I think Teramind is the only solution that provied all the features that i searched in a solution like this. The best feature certainly is the video recording and live video streamming. I cannot find that feature in any other solution, and while it is available on Teramind, it provides even more that i was looking for, like remote control of the monitored machines and 6 months of video recording saved on cloud, for EACH monitored computer.

It is an expensive software. Even choosing the on-premise version (which should be the cheaper option), it costs a lot. I think they could lower the price, so they can sell more.

Hi Andrigo, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated! - The Teramind Team

Teramind is a great software for monitoring employee activity. It offers a number of features that make it stand out from the competition, including advanced monitoring capabilities, detailed reporting, and granular control over user access. It's easy to set up and use, and provides great visibility into what employees are doing in the workplace. The data gathered by Teramind can be used to detect potential security threats and improve employee productivity.

Teramind's main drawback is its cost. It is an expensive tool and its pricing structure is complex. It also requires a lot of setup and customization to be used effectively.

This software has the option of live viewing and that helps training new employees. It has keystroke tracking to see every click.

The price! It's pretty expensive, the yearly fee for 5 licenses.

Easy to setup and use, has some amazing features to monitor employee behaviour. We looked at several options to monitor users on the network, Teramind was far and away the best option and we have never regretted it's implementation.

it's on the expensive side but you get what you pay for!

Hi Andrew, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!! - The Teramind Team

Being able to not be in the building all the time to monitor. This product helps you sleep more knowing you are being protected!

No cons were added to this review

Hi Mel, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team

Auto calculation of productivity on the basis of classification of the software was good.

but in some antivirus, it is detected as the virus and also with that, there are issues in deleting and adding the system deleting the system even you removed the software from the system but cannot re-add it and there is a lot of manual work in order to check the productivity and you cannot see the login log out time properly as the customization of reports is not possible.

Keylogger with search ability was fantastic. Abilty to search browsing history by key word ... Very Helpful

Print monitor could have worked better, however over all this was leaps and bounds above anything close to it's cost.

Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Given that we do quite a bit of monitoring, and the fact that no two environments are identical, minor tweaks maybe necessary to allow Teramind to do its job. Did you reach out to our support staff to assist in troubleshooting? We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

installation of client, very very simple and working. In other case uninstall computer client work simply to.

Only one problem is higher price for people in my country CR, but works perfectly. Problem was only antivir solution, but everything was correct one simple rule to management of antivir.

Hi Petr, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team

Super easy to use, the file and keyword alerts are very helpful. It also has a real-time preview in the dashboard.

The only thing for my manager did not like was the price. She was wanting just 2 users and the smallest option was 5 users.

Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

I haven't used this software much, but in the past i found it to be pretty easy to use in the past. Obviously designed to help larger organizations with more employees, the software was intuitive and provided a lot of interesting features. I personally loved the ability to printing sensitive documents with a little more protection and enforcing some compliance issues. This is often a problem in higher education that too many people simply ignore.

I've heard the price was a little high, but I honestly cannot really say for sure as I do not deal in that area. Though their support team were helpful, unlike many other software companies.

Hi Kasey, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind is one of the few vendors offering both a cloud hosted solution and an on-premise solution, fitting the bill for any size organization. We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team

The things I like the most about this software are the screen shots and video of items that are being monitored. The tool is straightforward and easy to use. Setup is really quick. Default items to monitor are a big help.

The think I like the least is the Price. It would be nice if it was cheaper on a yearly basis. Then I would roll it out to the entire organization.

Hi Mike, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team

worked exactly as described out of the box and did not require any reconfiguration of antivirus or other security products

Minimum user count for purchasing is higher than our needed user count which drove price higher without reason.

Hi Kevin, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team

This helps monitor employees when working remotely

The fee is expensive. That's the only con I can think of.

Easy to deploy, pricing is reasonable. I liked that they give you a fully functional trial immediately that can be upgraded to your production account. The chat support was really great for quick answers.

There's a large learning curve, but it's to be expected with such a powerful monitoring tool. I can't think of any other cons.

Hi Brian, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team