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Unitrends MSP vs Agilon One Donor CRM Comparison

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Overview

Unitrends MSP is an appliance based backup, data archiving, and disaster recovery solution for both physical and virtual environments

Category Leaders

Agilon One Donor CRM is a cloud-based donor relationship management and fundraising solution which assists nonprofits in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

5

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

5

4

3

2

1

16

22

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Not enoughreviews yet

Pros

Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.

Cons

Not enoughreviews yet

Cons

Also non data entry staff refuse to learn the product and they complain about it not working.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features24
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alumni Management
  • Appointment Management
  • Archiving & Retention
  • Auto-Responders
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • CRM
  • Calendar Management
  • Campaign Management
  • Cloud Backup
  • Collaboration Tools
  • Committee Management
  • Compression
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Continuous Backup
  • Contribution Tracking
  • Customization
  • Disaster Recovery
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Detection
  • Email Marketing
  • Email Tracking
  • Encryption
  • Event Calendar
  • Event Management
  • Feedback Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • HIPAA Compliant
  • Help Desk Management
  • Incremental Backup
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Local Server Options
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Giving
  • Multi-Channel Marketing
  • Multiple Format Support
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recurring Giving
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Volunteer Management
  • Web Access / Restoration
  • Total features49
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alumni Management
  • Appointment Management
  • Archiving & Retention
  • Auto-Responders
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • CRM
  • Calendar Management
  • Campaign Management
  • Cloud Backup
  • Collaboration Tools
  • Committee Management
  • Compression
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Continuous Backup
  • Contribution Tracking
  • Customization
  • Disaster Recovery
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Detection
  • Email Marketing
  • Email Tracking
  • Encryption
  • Event Calendar
  • Event Management
  • Feedback Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • HIPAA Compliant
  • Help Desk Management
  • Incremental Backup
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Local Server Options
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Giving
  • Multi-Channel Marketing
  • Multiple Format Support
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recurring Giving
  • Remote Server Options
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Social Media Integration
  • Social Media Monitoring
  • Status Tracking
  • Support Ticket Management
  • Volunteer Management
  • Web Access / Restoration

Integrations

  • Total integrations2
  • Alert Logic MDR
  • Axonius
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Okta
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Enterprise
  • Zendesk
  • Total integrations2
  • Alert Logic MDR
  • Axonius
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Okta
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Enterprise
  • Zendesk