Unitrends Backup Features

Unitrends Backup

Data backup, recovery and protection solution

4.72/5 (29 reviews)

Unitrends Backup Feature Summary

  • Backup Scheduling
  • Bare-Metal Restore
  • Cloud Backup
  • Deduplication
  • Encryption
  • Local Server Options
  • Ransomware Detection
  • Recovery Assurance
  • Remote Server Options
  • Storage Quantity Control
  • VM Backup
  • Web Access / Restoration

Competitor Feature Comparison

API
Activity Dashboard
Alerts / Escalation
Automatic Backup
Backup Management
Compliance Management
Compression
Data Recovery
Data Replication
Disaster Recovery
Drag & Drop Interface
Email Alerts
Employee Self Service
File Management
Issue Management
Issue Tracking
Monitoring
Resource Management
Risk Alerts
Role-Based Permissions
Scheduling
Secure Data Storage
Third Party Integration
Uptime Monitoring
Visit WebsiteCompare App
API
Activity Dashboard
Alerts / Escalation
Automatic Backup
Backup Management
Compliance Management
Compression
Data Recovery
Data Replication
Disaster Recovery
Drag & Drop Interface
Email Alerts
Employee Self Service
File Management
Issue Management
Issue Tracking
Monitoring
Resource Management
Risk Alerts
Role-Based Permissions
Scheduling
Secure Data Storage
Third Party Integration
Uptime Monitoring
Visit WebsiteCompare App
API
Activity Dashboard
Alerts / Escalation
Automatic Backup
Backup Management
Compliance Management
Compression
Data Recovery
Data Replication
Disaster Recovery
Drag & Drop Interface
Email Alerts
Employee Self Service
File Management
Issue Management
Issue Tracking
Monitoring
Resource Management
Risk Alerts
Role-Based Permissions
Scheduling
Secure Data Storage
Third Party Integration
Uptime Monitoring
Visit WebsiteCompare App

Unitrends Backup Feature Reviews

25 reviewers had the following to say about Unitrends Backup's features:

Anonymous
(Insurance company, 11-50 employees)

Unitrends Backup Appliance 640

2019-07-01

Pros

I use the product in two locations and what I like the most is that it has very good reporting on what backups have been completed and the state of the backup.

Cons

It should have an alert sent by email of a report of some kind as to the disk storage use.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven Schwartz

Great Backup Product

2018-11-19

Unitrends has allowed us to manage both through a single management interface.

Pros

Flexibility of licensing models, ability to protect both physical and virtual systems.

Cons

I've had some intermittent issues with the agent software on physical machines.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Shaun Novak

Great product, but...

2019-05-17

So far this product has completed two thirds of our disaster recovery plan (backup appliance and cloud), at an amazing low cost.

Pros

Including Cloud storage with unlimited upload and downloads - unheard of.

Cons

Using the product is a little cumbersome - especially for restores.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia Nelson

Great easy to manage product

2020-04-16

Love that we can also backup to a cold copy on external hard drives.

Pros

We love that it's very user friendly and easy to navigate the interfaces.

Cons

The ability to have two appliances but one interface would be beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Ashler

The one stop shop for backups

2020-03-04

Ultimately, I've been very happy. The pricing is right and the backups have been effective

Pros

Integration into VMware VCenter was a breeze.

Cons

Setup of devices, licensing, and some general controls are a bit convoluted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Yuri Mendoza

Unitrends its a enterprise feature backup solution with ease of use and quick implementation

2020-01-15

We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

Pros

With Unitrends we can stablish different policies base on the criticallity of the application or important to the business.

Cons

Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rik Tice

Unitrends Enterprise Backup

2018-11-19

Backup and archiving of data and machines.

Pros

Consistent performance and very responsive customer support.

Cons

The easy interface went away when they went to v10.0.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Vince Bunyaputikul

Software interface is simple to read and is very responsive.

2018-02-07

Pros

The interface on the software looks like it was well thought out.

Cons

The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Klockner

Very reliable for our Backups

2018-03-08

Consistent with our servers getting backed up and very reliable.

Pros

We used to have a different system and it seemed like it worked only half the time but now with the Unitrends Backup System I don't have to worry about losing data at our locations across the globe.

Cons

Wouldn't have been so bad if I originally started with the new interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Unitrends


Thanks Kevin. Glad the new UI is working for you. We put LOTS of time into making it as easy to use as possible.

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Andrew Moore

The best backup solution we have had.

2017-11-15

A dependable, feature rich, cost effective backup solution.

Pros

We have 4TB backup capacity and backup 650GB uncompressed data. It has a range of features and allows you to schedule backups and backup types.

Cons

The price is a little high but the service and support is great so that more than makes up for it!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Chen

Love this backup product

2017-09-07

Saved alot of lost data.

Pros

If you need your data backed up and retained, this product is great!

Cons

VM backups only work on Vcenter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Unitrends


thx Chris. We're glad you're happy with Unitrends Enterprise Backup.

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Greg Lanz

Reliable, functional and easy

2020-01-10

Needed to replace two old backup solutions, one that handled virtual, the other handled physical servers.

Pros

The reliability of the backups and how easy any issues have been to resolve.

Cons

Prompt responses and quick and easy resolutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Great BAckup Solution

2019-02-15

My company was in need of a new backup solution between our two sites and Unitrends was an easy transition to get everything backed up.

Pros

Managing my backups is super easy. From backing up new assets to doing a recovery it is very simple.

Cons

Some servers took a bit of configuring to get setup but the support at Unitrends was a great help to get it done right.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee Fossum

A Good Solution

2020-01-10

It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.

Pros

I like the tie to my storage, and how easy it backs up and restores medium to small size vm's.

Cons

It can struggle with large(7+TB) data sets, but then what doesn't?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Tucker

We have used Unitrends for the past 3 years as our primary backup solution. It has been top notch.

2018-02-09

The biggest benefit was a true all-in-one backup solution for our entire environment and the ability to archive backups as well.

Pros

It has ran with very few hiccups for the past three years and when there has been an issue their support was right on it to help us.

Cons

Would like to have a better option to restore exchange data besides kroll ontrack.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Unitrends


Glad your happy Eric. I'll pass along your idea.

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Alejandro Pineda

Great for virtual Environment

2020-01-10

The implementation is very easy, the solution work out of the box without problem.

Pros

The interface is very easy to use you can find every option in a simple screen.

Cons

Work great for our virtual machines, but if you plan to use it a central backup solution maybe you have to find other solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
David Murad

Descent backup software, nothing exceptional

2017-01-30

It does what it is supposed and handles everything I need it to but it doesn't really shine at anything. The interface is not very intuitive.

Pros

All necessary features. Cost effective

Cons

Interface and tools are not intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Modern, Easy to Use Tools with Knowledgeable Vendor

2018-04-10

Pros

We moved from an on-premise tape-based backup service to Unitrends cloud-based service and it has been awesome.

Cons

It took quite a while to get all of the data backed up from our datacenter to their cloud.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 51-200 employees)

Virtual version of Unitrends

2019-04-23

I have used this with several customers. Support is good and it is a solid product. As I mentioned above the cost and ongoing maintenance is somewhat expensive for a small business.

Pros

I like that this version of Unitrends is virtual and you can add and expand storage for backups as needed.

Cons

It is still a somewhat expensive option in the market compared to other backup technologies

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Biotechnology company, 10001+ employees)

simple to configure and get started

2019-03-08

Very good experience as the vendor staff go overboard to ensure that we are comfortable operating the product and are just a phone call away. They call you almost once every day to follow up with you if there are any issues.

Pros

Backing up and restoring can't be simpler than this and has been really easy for us with this product.

Cons

Although, the solution is simple per-se, it takes a little bit of time to get used to the desktop interfaces in the product - there is a little bit of learning as with other similar products in terms of getting used to the steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Best backup I ever managed

2018-01-20

Pros

Easy and intuitive to use, fast to set up and great customer support.

Cons

Make sure you know your environment and your data growth rate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 201-500 employees)

Great software to backup your company data

2018-03-10

Saved business from a ransomware and prevented a major disaster

Pros

Used with VmWare vcenter. Schedule, deploy, backup and protect systems every 15 minutes or however long you like.

Cons

Has to be used on licensed VMware.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Unitrends


Thank you for the review. We're glad to hear Unitrends Backup was able to save your business from ransomware and prevent a major disaster. If you ever had a question or suggestions you could reach me at support@unitrends.com

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Tony Benko

Review of Unitrends Backup Product

2020-01-10

Overall, the product has been reliable. The one concern I have is, as we grow larger, will this product still fit our needs.

Pros

The product is easy to use and, backs up our vm environment as planned.

Cons

For instance, with vm's that are using the agent, there is not an easy way to restore it without creating a "bare metal" vm first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Blake Gillan

Don’t even know it’s there

2019-12-03

The company and it service is their one. Responsive and effortless.

Pros

Unitrends does a great job managing and automating our processes. Users in the office don’t even know it is there, the disruption to daily work is zero.

Cons

The cost is high but the reward for such a great product that enables your staff to continue to work without disruption leaves for a healthy bottom line after.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Everts

Best enterprise backup solution I've ever used.

2018-02-19

Pros

The best thing about Unitrends is its ease of use and robust de-dup method of backing up all assets.

Cons

By no means are they unaffordable, but they come in higher on the price scale of solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more