Vijilan Reviews

Continuously adds reports and features. Willing to work with partners to customize the need for the end customer. Willing to listen to partners to improve the product.

Discontinue of Syslog device monitoring (routers and switches). Sometimes slow response from SOC to receive the answer. Unable to monitor the devices where Threat Sensor is not visible (remote computers).

This product opened our eyes to security events which we would have never caught without a SIEM like this parsing through our vast event logs for us.

Sometimes generating exceptions so common false-positives do not generate events can feel tedious. Not a serious issue though.

Reliable security software and SOC team to support! Excellent reporting features to demonstrate value.

No Cons, Vijilan is always improving features and adding value.

Thank you, Troy. We truly appreciate your partnership! and we're glad you find immense value in our reporting features. You and your team have contributed much valuable feedback that has helped us improve our services and solutions. Best regards, Vijilan team

The software (collector), dashboard, and reports are what is expected. Great system for keeping track of alerts, responding, and closing. Very flexible on the collection of logs

One of two things, Vijilan is doing a fantastic job of reducing noise (that's the pro) or reducing too much noise (that's the con). This is interesting; the con could also be a pro. I always feel like I should do a fire drill from time to time (which is a good idea on any platform) to confirm everything is working.

Thank you! We appreciate your feedback. We agree with you that having a noisy system and a lot of false positives can hinder investigations. I'm glad to hear that our team is doing a great job at reducing the false positives. Our incident response team enjoys working with you and your team. Vijilan team Ps. If you and your clients ever want to optimize their log management tools like Humio, drop us a line. Vijilan's team converts log management tools to have SIEM capabilities. https://www.vijilan.com/humio/ Vijilan team

Very easy to use. Great tool for on the move.

Nothing to dislike about this product. Set up is easy and support is good.

Hi Robert, All of us at vijilan wanted to say how much we enjoy working with you. Our SOC analysts feel that you are an extension of their team. We have more product integrations coming down the pipe. Helping your organization to expand the management of EDRs, beyond MDRs and provide a true mXDR. Our SOC and Support team would love to hear your feedbacks as always. By the way, we launched a new automated alerting product called ThreatAlert (SIEM AS A SERVICE) . I would love it if you could be one of our beta testers for this new offering. More information is available here: https://www.vijilan.com/threatalert/ Vijilan team

We love that Vijilan offers a price effective SEIM/SOC solution for our managed service clients. It allows us to offer a solution to problems (compliance, regulation, general security log monitoring) that can be very expense for SMBs.

Requires a footprint in the environment, such as a virtual appliance. Can be annoying for cloud-only, or born in the cloud SMBs. Also requires onsite presence so we can't fully deploy behind the scenes

Thank you, Ben! We truly appreciate your partnership. You and your team have helped us tremendously to Improve our product. Our SOC and Support really enjoy the interactions. Based on your suggestions, we have developed cloud connectors to collect logs from cloud applications such as Office 365 and EDR like SentinelOne, Cylance, Symantec, Sophos and others. You don't need to install any additional...

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We love the SOC function that allows us more time to complete other IT initiative, knowing that there is a SOC team managing the alerts

I wish there was more reporting features that allowed us to pull logs at will, without having to request it, in a ticket

Hi Simon, Our product team really enjoys working with you. You have contributed quite a bit to our product roadmap. We really enjoy working with you and your tream. By the way, we have over 100 reports that you can run or schedule to run anytime you want. They are available in the link below. More ways to gain insight into logs. https://partner.vijilan.com/report/catalog

I like the amount of detail in the tickets, so I know what the issue is/where I need to review with just a glance. It then goes into greater detail at the bottom in case I need more

Some of the alerts can be a bit noisy and don't always give the most detailed information

Hi Ian, Our SOC team really enjoys working with you and your team. Your feedbacks have helped us improve our product significantly. We are lucky to have partners like you! Vijilan team

Vijilan has been a great partner from the very start. They listen to our needs and truly help and want us to be successful.

They are always improving and have quickly addresses any issues we have ran across and added tons of features that were missing at the start of our partnership.

Hi Toby, our team loves working with you and your team. We truly appreciate all your feedback and suggestions to improve our product. best, Vijilan team.

I like the deployment and peace of mind for my techs. Vijilan does all the heavy lifting for running a 24/7 Security Operations and manage SIEM for my organization. I don't have to purchase SIEM or set up a SOC. simple and fair pricing.

I like to purchase longer retention than 7 years.

Dear Rob, All of us at Vijilan want to thank you for being such an awesome partner. Tim, vCISO, and Charlie, CTO, from your organization worked very closely with our SOC, Support, and product team to build a product that fits the MSPs. Your experience as an MSP, Cyber security, and working with regulated industries, contributed significantly to our improved product. Our incident response team enjoys working with your team. The new pricing structure has allowed our partners to include it in their security stack. We are very happy that all their clients are now being monitored The new pricing structure that you helped us build is published here: https://www.vijilan.com/newpricing/