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SecureAnywhere vs RMM Comparison

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Overview

Category Leaders

Webroot SecureAnywhere Business Endpoint Protection secures users and devices across all the stages of a cyberattack.

Category Leaders

N-able RMM is a remote monitoring and management platform designed to make managing, maintaining, and protecting IT easy.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

150

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

139

37

10

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.4

5

4

3

2

1

37

26

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Overall very good experience and i completely recommend it to anyone looking for Endpoint protection solution.
I like that it is keeping my systems secure and detecting any problems. It is affordable and easy to use.
Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

Pros

What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great.
SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients.
They are responsive, helpful, and reliable. Their forum is full of advise from other users and it is a great resource not just for solarwinds products, but in general.

Cons

Our experience with Webroot has been one of the worst that I have ever experienced. Their customer service is absolutely terrible.
It is hard for me to find something wrong with this software.
Worst Customer Service I have ever encountered.

Cons

I got a call that we would get extra charges and the value of the product dropped. I paid and asked to cancel.
Needs training to use, so many things to do, it can become easy to get lost or forget where the lesser tools are placed or what their called.
The biggest problem is that the agent can really take over CPU and memory.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features16
  • AI/Machine Learning
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Behavioral Analytics
  • Billing & Invoicing
  • Billing Rate Management
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Categorization/Grouping
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contract/License Management
  • Credential Management
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Device Management
  • Disaster Recovery
  • Drag & Drop
  • Email Monitoring
  • Endpoint Management
  • Event Logs
  • Event Triggered Actions
  • Filtering
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IOC Verification
  • IP Address Monitoring
  • IT Asset Management
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Alerts
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting/Analytics
  • Resource Management
  • Risk Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Threat Response
  • Time & Expense Tracking
  • Uptime Reporting
  • Usage Tracking/Analytics
  • VPN
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Whitelisting/Blacklisting
  • Work History
  • Total features100
  • AI/Machine Learning
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Behavioral Analytics
  • Billing & Invoicing
  • Billing Rate Management
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Categorization/Grouping
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contract/License Management
  • Credential Management
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Device Management
  • Disaster Recovery
  • Drag & Drop
  • Email Monitoring
  • Endpoint Management
  • Event Logs
  • Event Triggered Actions
  • Filtering
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IOC Verification
  • IP Address Monitoring
  • IT Asset Management
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Alerts
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting/Analytics
  • Resource Management
  • Risk Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Threat Response
  • Time & Expense Tracking
  • Uptime Reporting
  • Usage Tracking/Analytics
  • VPN
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Whitelisting/Blacklisting
  • Work History

Integrations

  • Total integrations12
  • Alert Logic MDR
  • Axonius
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Okta
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Enterprise
  • Zendesk
  • Total integrations8
  • Alert Logic MDR
  • Axonius
  • Box
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud Platform
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Okta
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • SharePoint
  • Slack
  • Splunk Enterprise
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SecureAnywhere logo

SecureAnywhere

Great value for the money and good for MSPs

Reviewed 3 years ago
Pros

Easy to set up and administer for IT professionals. Cloud access console for management, integrates with more rmm tools

Cons

Not easy to figure out administration the first few times, until you get the hang of it. Not a next-gen AV, so only for those who are okay with having a legacy AV solution in place.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SecureAnywhere logo

SecureAnywhere

Great managed antivirus product

Reviewed 3 years ago
Pros

It integrates well with our chosen RMM platform through integration plugins and auto-deployment across our networks could not have been any easier.

Cons

The software does exhibit high CPU usage if it happens to hit a missed scan around the time an employee starts his or her computer.

Vendor response

Thanks so much for your feedback! Our support team would be happy to work with you on your concerns around the scans when employees start their computers. Please contact them https://www.webroot.com/us/en/business/support/contact and they will be happy to help. Sincerely, The Webroot Online Support Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SecureAnywhere logo

SecureAnywhere

The Default AntiVirus we use for ALL our clients

Reviewed 3 years ago
Pros

Its one of the fastest AntiVirus Scanners out there; we liked it so much that we shifted all of our clients from another AV to this one in under 3 months. The Single pane of glass for multi-tenant management is great. Integration with RMM and PSA is also excellent.

Cons

Feel the cost is slightly higher compared to the other vendors, but its definitely a better product, so you end up getting what you paid for. The Billing piece can use some better reporting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SecureAnywhere logo

SecureAnywhere

Great fit for an MSP

Reviewed 2 years ago
Pros

I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.

Cons

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.