Most popular features of all IT Security apps
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Webroot®'s features:
If you want real protection software, that wont slow your computer down or kill your wallet. Webroot is it! Nothing is better.
Pros
Cost effective Support agents, actually know their product Low resource Effective security Ease of use
Cons
I would like more control, remediation, and notification.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thanks for the review, Tyler.
Always know that we have your back! It's our privileged.
I saw that you'd like more reporting functionality and control. The team and I have seen these requests come in recently from others as well. Please feel free to add your own thoughts and ideas to our Feature Request section so that you can help us make Webroot even better!
Business Feature Requests: https://community.webroot.com/t5/Feature-Requests/idb-p/ent4
All the best and thank you again!
Webroot Community Support Team
Greater Security, easier management
Pros
The admin interface is well laid out and easy to use with a wealth of configuration options.
Cons
If you're internet connection is not stable or always on your protection is hamstrung
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
It ensures that data from millions of sources, including real-world endpoints and our embedded security partners.
Pros
Very rarely requires an increased hardware profile Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center Development efforts that can be leveraged across the same range of product lines.
Cons
From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Excellent Business Internet Security/File Protection solution.
Pros
Webroot has very secure admin settings to prevent users from disabling it.
Cons
It uses a good deal of resources. It would work better in windows if it used less resources. That's merely a technicality though.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems.
Pros
Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected.
Cons
I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything.
Rating breakdown
Time used: 1-2 years
Thanks for sharing your feedback with us, Nathan.
All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance.
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support:
Call 1-866-254-8400
Regards,
Josh P.
Digital Care Coordinator
Ease of use for setting daily scans and automatic security updates.
Pros
Webroot didn't conflict when I ran alongside other security software which means there's no need to uninstall existing protection if you want to test this awesome security suite of powerful tools.
Cons
The price point is competitive especially for multi-year subscription. It would be nice to have a 30-day trial period instead of just 14-days.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
As it's management is profile based, any exceptions needed can be applied to multiple organizations easily.
Cons
Reporting from the management console is weak not allowing much customization.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
Standard options for AV/Security software.
Cons
would love a refresh on the interface and wasn't able to find a knowledge base which would be helpful for customer's to get definitions on certain terms
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Hello Aren,
We will take that interface refresh item into consideration. As for the other request, we do have a glossary that might cover what you're looking for: https://www.webroot.com/nz/en/home/resources/articles/pc-security/resources-glossary.
Lara - Webroot Community Team
Pros
Cloud access console for management, integrates with more rmm tools
Cons
Not easy to figure out administration the first few times, until you get the hang of it.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
it is a great product and doesn't consume much time at all. Fast to deploy and maintain for even mid size companies.
Pros
Its one of the fastest AntiVirus Scanners out there; we liked it so much that we shifted all of our clients from another AV to this one in under 3 months. The Single pane of glass for multi-tenant management is great.
Cons
The Billing piece can use some better reporting.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
I powerful enterprise tool for antivirus
Pros
this software is linked to our management server tool and the deployment is super simple, I like that we can manage as an enterprise antivirus tool. and because is multi tenant
Cons
so far there is not cons on this software , sometimes requires so many human interaction due some applications that the software think is a virus but that is normal.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
mobile and password protection .System Control feature that enables one to control active processes a troubleshooter's dream and the best part is it doesn't take up much space.
Cons
It doesn't lend to third party testing due to the way it is working in a compact and lean manner.It is a bit pricey
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Peace of mind and great endpoint protection!
Pros
- Easy set up and installation - Great support - Great central management/console - Easy administration - Awesome Chrome extension
Cons
- A little pricey - Console format a little outdated - Started with a trial from one re-seller, and then had to start all over when purchased from another
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Pros
It is easy to deploy and the management interface is easy to manage, if you are managing your customers solution, you can easily separate them and their licenses from each other.
Cons
It gets the jog done, i do not like that you cannot disable the AV from the machine, you have to use the console. This makes sense but can be incontinent at times.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Hello Bianca,
Logging into the console can be done from the endpoints themselves as well, if you are looking to manage it from each individual machine.
Lara - Webroot Community Team
Business grade protection, cloud control
Pros
I most like the simple and common interface, works on PC & Mac, with a single control panel, cloud hosted means escalation events are available to follow the helpdesk.
Cons
Previously we used a used another product, and both the user interface and server control were adequate, but pale in comparison - should have moved to Webroot sooner!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
This is a great antivirus you could use it on all your devices, I like using it better than Norton thats for sure.
Pros
I can set it to do automatic scans at times when I am not using the PC so it does not interrupt what I am doing with scans.
Cons
I also think it should have a monitoring system that automatically scans incoming emails and separates junk from real emails that would be cool
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
I absolutely love Webroot. It doesn't slow down any of our computers, it does protect you, but it doesn't annoy you to death with prompts. One of the big issues I've had with antivirus software in the past is that it would constantly block something that was safe for me to do. I have NEVER had Webroot do that.
Cons
I mean, could they branch out and start making other software products outside of security? Their software has worked so well, I don't have any complaints.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Lack of malware.
Pros
Webroot runs on our business platform and works and plays well with others.
Cons
That said, we are using this as part of a suite of products to keep our data secure and safe.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The installation was very straight forward and easy to deploy to the users.
Pros
Has an excellent malware protection. Notification message at the time of blocking a site, is very useful.
Cons
An administrative login is needed to access basic information.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Pros
Since we started using it our Virus infections have dropped dramatically The management console is easy to use We have had very few comparability issues with other software packages
Cons
We have had a few bugs with updates. They were corrected quickly It can be a little confusing for end users to use
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you so much for the 5 star review, Arthur! I'm excited to hear that you're enjoying your Webroot experience!
Our product team is always looking to rollout our products in the most effective and efficient way possible but sometimes, bugs happen. We are always looking to improve this process and will continue to do so moving forward. I'm happy to hear that we corrected the issue quickly for you.
Thanks again for sharing.
Drew
Webroot Community Team
Unique technology for 0-day threats.
Pros
- Easy to use central management.
Cons
Gives you no information on found malware at all in the endpoind other than a file was found to be malicious (eg. malware type (eg.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Centrally managed through a console and no definitions to download on the system making it the lightest in the world.
Pros
The product is the lightest in the industry and all management is done through a centralized web console.
Cons
They just need to integrate all of their product portfolio into the Global Site Manger console. Other than that, it's a perfect fit for MSP's and home users alike
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Invisible. Secure.
