Most popular features of all IT Security apps
Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Webroot's features:
Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.
Pros
Very rarely requires an increased hardware profile Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center Development efforts that can be leveraged across the same range of product lines.
Cons
From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
If you want real protection software, that wont slow your computer down or kill your wallet.
Pros
Cost effective Support agents, actually know their product Low resource Effective security Ease of use
Cons
I would like more control, remediation, and notification.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thanks for the review, Tyler.
Always know that we have your back! It's our privileged.
I saw that you'd like more reporting functionality and control. The team and I have seen these requests come in recently from others as well. Please feel free to add your own thoughts and ideas to our Feature Request section so that you can help us make Webroot even better!
Business Feature Requests: https://community.webroot.com/t5/Feature-Requests/idb-p/ent4
All the best and thank you again!
Webroot Community Support Team
Managing small groups, large number of clients.....creating groups for devices .....keeping them safe and secured and follow their status. cost is very competitive
Pros
It is working great against infections and risks so our customers and computers are staying safe and secured.
Cons
In some cases it has a problem keep running on Mac OS and say not seen or not online for sometime. Dashboard in admin home page can be improved and show more info about online computers, infected ones or need attentions. reporting can be improved.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thanks for leaving an informative review! I'll be sure to bring your critiques back to our product team for review.
Pros
Webroot is easy to deploy, integrates with other tools, and stays out of the way.
Cons
The web management interface is difficult to use and can be unintuitive.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Greater Security, easier management
Pros
The client is extremely lightweight, and it can do a deep scan in minutes with no system impact.
Cons
If you're internet connection is not stable or always on your protection is hamstrung
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
You can scan and restart a device remotely.
Pros
You can monitor all the devices online via the Webroot dashboard.
Cons
If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.
Pros
mobile and password protection .System Control feature that enables one to control active processes a troubleshooter's dream and the best part is it doesn't take up much space.
Cons
It doesn't lend to third party testing due to the way it is working in a compact and lean manner.It is a bit pricey
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Business grade protection, cloud control
Pros
I most like the simple and common interface, works on PC & Mac, with a single control panel, cloud hosted means escalation events are available to follow the helpdesk.
Cons
Previously we used a used another product, and both the user interface and server control were adequate, but pale in comparison - should have moved to Webroot sooner!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The deployment of commands facilitates progress to perform some activities.
Pros
Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.
Cons
Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there.
Cons
There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection.
Pros
Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups.
Cons
One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird".
Rating breakdown
Time used: 1-2 years
Thanks for sharing your feedback with us, Nathan.
All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance.
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support:
Call 1-866-254-8400
Regards,
Josh P.
Digital Care Coordinator
Pros
Our off-site, outsourced IT vendor has 24/7, real-time access to our monitoring on all workstations across all office locations.
Cons
From an end-user perspective, this is a seamless product.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Cloud access console for management, integrates with more rmm tools
Cons
Not easy to figure out administration the first few times, until you get the hang of it.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Manage 200+ devices easily and get alerts for auto-resolution and extra steps needed.
Pros
Makes life easy, reports auto-resolution and necessary cleanups through email and ticketing.
Cons
Recently became more difficult to install browser protection add on in Chrome. login system for MSPs is clunky and annoying.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.
Pros
We deploy the client from the web panel and each user is managed in groups with group policies set within our management console.
Cons
The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
As it's management is profile based, any exceptions needed can be applied to multiple organizations easily.
Cons
Reporting from the management console is weak not allowing much customization.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
This is a great antivirus you could use it on all your devices, I like using it better than Norton thats for sure.
Pros
It does once in a while slow up your PC when it is scanning but I dont think it is as much as some other antiviruses out there.
Cons
I also think it should have a monitoring system that automatically scans incoming emails and separates junk from real emails that would be cool
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Its one of the fastest AntiVirus Scanners out there; we liked it so much that we shifted all of our clients from another AV to this one in under 3 months. The Single pane of glass for multi-tenant management is great.
Cons
The Billing piece can use some better reporting.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers.
Pros
We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.
Cons
Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for all of the valuable feedback!
It was easy to install and very lightweight when running full scans. We would rarely have to interact with the software on the end user's side since it was managed through the web console.
Pros
The maintenance of end users in a corporate setting was a breeze. The management site made it easy to add and remove licenses should a PC need to be re-imaged for any reason.
Cons
Occasionally it would remember devices that were recently removed and would take a couple hours to re-register correctly. Other than that, I found no issues.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.
Pros
The first initial scan found a virus that another security software couldn't detect.
Cons
The price escalating about ten dollars or more per year subscription but still a great value.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Appreciate your feedback about our need to make things more user friendly!
I use Webroot on a daily basis and have been extremely satisfied with how quickly threats are removed on endpoints.
Pros
Easy for users to scan their own PC.
Cons
We also have issues with Webroot installed on Macs and needing to uninstall and reinstall the software multiple times in order for it to properly report.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I personally like it. It makes me feel more comfortable and relax when I shop around online.
Pros
You can schedule your scanning time for each day. 4.
Cons
The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hey there Jing,
Thank you so much for the glowing review of Webroot! I'm glad to hear you've found it easy to protect multiple computers with our SecureAnywhere solution. Please note that if you ever have difficulties, you can contact our support team here: https://www.webroot.com/us/en/support/home-contact
Cheers!
-Webroot Community Team
Pros
Very powerful backend with BrightCloud monitoring BigData & using that information for your protection.
Cons
Windows is integrating a more secure AV into the OS, so AV may go the way of the firewall.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.
Pros
You have the option to program scans and do it in the background.
Cons
That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.
