Webroot Features

Webroot

Smarter Cybersecurity Services & Solutions

4.56/5 (187 reviews)

Webroot Feature Summary

  • One license protects your PC or Mac
  • Windows 8 compatible
  • Protects smartphones and tablets
  • Blocks viruses, spyware, rootkits, and other threats
  • Scans for threats in less than two minutes
  • Identifies unsafe links and search results before you click
  • Prevents malicious programs from changing your settings
  • Firewall and network connection monitor
  • Blocks phishing attacks

Competitor Feature Comparison

Mobile apps

iOS App


33 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


16,985 reviews

Webroot Feature Reviews

25 reviewers had the following to say about Webroot's features:

Anonymous
A verified reviewer

Threat Intelligence

2018-05-17

Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Pros

Very rarely requires an increased hardware profile Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center Development efforts that can be leveraged across the same range of product lines.

Cons

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Tyler Teal

hands down the best. Webroot is who you want watching your back.

2018-02-06

If you want real protection software, that wont slow your computer down or kill your wallet.

Pros

Cost effective Support agents, actually know their product Low resource Effective security Ease of use

Cons

I would like more control, remediation, and notification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Webroot Software


Thanks for the review, Tyler.
Always know that we have your back! It's our privileged.

I saw that you'd like more reporting functionality and control. The team and I have seen these requests come in recently from others as well. Please feel free to add your own thoughts and ideas to our Feature Request section so that you can help us make Webroot even better!

Business Feature Requests: https://community.webroot.com/t5/Feature-Requests/idb-p/ent4

All the best and thank you again!


Webroot Community Support Team

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Anonymous
(Information Technology and Services company, 1-10 employees)

Keeping my clients safe and secured

2021-02-06

Managing small groups, large number of clients.....creating groups for devices .....keeping them safe and secured and follow their status. cost is very competitive

Pros

It is working great against infections and risks so our customers and computers are staying safe and secured.

Cons

In some cases it has a problem keep running on Mac OS and say not seen or not online for sometime. Dashboard in admin home page can be improved and show more info about online computers, infected ones or need attentions. reporting can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Webroot Software


Thanks for leaving an informative review! I'll be sure to bring your critiques back to our product team for review.

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Anonymous
(Information Technology and Services company, 1-10 employees)

No Fuss Security

2018-10-10

Pros

Webroot is easy to deploy, integrates with other tools, and stays out of the way.

Cons

The web management interface is difficult to use and can be unintuitive.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Emerick

Awesome Protection, lightweight client

2017-09-08

Greater Security, easier management

Pros

The client is extremely lightweight, and it can do a deep scan in minutes with no system impact.

Cons

If you're internet connection is not stable or always on your protection is hamstrung

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pierre Louis Fieffe

One of the best antivirus on the market

2021-02-11

You can scan and restart a device remotely.

Pros

You can monitor all the devices online via the Webroot dashboard.

Cons

If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Webroot Software


Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.

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francis mwaniki

Best security software out there especially with the extra feature on browsers to ensure your safe

2018-05-07

Pros

mobile and password protection .System Control feature that enables one to control active processes a troubleshooter's dream and the best part is it doesn't take up much space.

Cons

It doesn't lend to third party testing due to the way it is working in a compact and lean manner.It is a bit pricey

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Gareth Brown

Smooth software

2017-09-08

Business grade protection, cloud control

Pros

I most like the simple and common interface, works on PC & Mac, with a single control panel, cloud hosted means escalation events are available to follow the helpdesk.

Cons

Previously we used a used another product, and both the user interface and server control were adequate, but pale in comparison - should have moved to Webroot sooner!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer & Network Security company, 11-50 employees)

Webroot, a powerful antivirus to keep your computer safe.

2019-01-14

The deployment of commands facilitates progress to perform some activities.

Pros

Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Cons

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Andrew Blitch

Great fit for an MSP

2019-04-12

Pros

It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there.

Cons

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan McQuillen

Verified Reviewer

Speed, but with sacrifices.

2016-03-29

Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection.

Pros

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups.

Cons

One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird".

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No

Response from Webroot®


Thanks for sharing your feedback with us, Nathan.

All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance.

Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support:
Call 1-866-254-8400

Regards,
Josh P.
Digital Care Coordinator

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Anonymous
A verified reviewer

Great for small businesses using outsource IT vendor

2018-02-28

Pros

Our off-site, outsourced IT vendor has 24/7, real-time access to our monitoring on all workstations across all office locations.

Cons

From an end-user perspective, this is a seamless product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Godbey

Great value for the money and good for MSPs

2018-03-09

Pros

Cloud access console for management, integrates with more rmm tools

Cons

Not easy to figure out administration the first few times, until you get the hang of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Daniel Duke

Keep PCs clean (for the most part), low resource usage, and full integration with Autotask

2018-03-07

Manage 200+ devices easily and get alerts for auto-resolution and extra steps needed.

Pros

Makes life easy, reports auto-resolution and necessary cleanups through email and ticketing.

Cons

Recently became more difficult to install browser protection add on in Chrome. login system for MSPs is clunky and annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony Marocco

Clear Winner in a Crowded Field of Protection

2019-09-12

Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.

Pros

We deploy the client from the web panel and each user is managed in groups with group policies set within our management console.

Cons

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan Edwards

Excellent security that keeps all our clients secure

2017-09-08

Pros

As it's management is profile based, any exceptions needed can be applied to multiple organizations easily.

Cons

Reporting from the management console is weak not allowing much customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
rahshee washington

Webroot just as good as any other antivirus

2018-05-17

This is a great antivirus you could use it on all your devices, I like using it better than Norton thats for sure.

Pros

It does once in a while slow up your PC when it is scanning but I dont think it is as much as some other antiviruses out there.

Cons

I also think it should have a monitoring system that automatically scans incoming emails and separates junk from real emails that would be cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shawn Butt

The Default AntiVirus we use for ALL our clients

2018-05-14

Pros

Its one of the fastest AntiVirus Scanners out there; we liked it so much that we shifted all of our clients from another AV to this one in under 3 months. The Single pane of glass for multi-tenant management is great.

Cons

The Billing piece can use some better reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob Poston

Simple, light weight, and effective antivirus

2020-10-13

We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers.

Pros

We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

Cons

Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Webroot Software


Thank you for all of the valuable feedback!

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Anonymous
(Financial Services company, 11-50 employees)

Robust and Lightweight

2018-12-27

It was easy to install and very lightweight when running full scans. We would rarely have to interact with the software on the end user's side since it was managed through the web console.

Pros

The maintenance of end users in a corporate setting was a breeze. The management site made it easy to add and remove licenses should a PC need to be re-imaged for any reason.

Cons

Occasionally it would remember devices that were recently removed and would take a couple hours to re-register correctly. Other than that, I found no issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carl Randall

Webroot found the virus & kept my computer protected well !!

2020-11-20

I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

Pros

The first initial scan found a virus that another security software couldn't detect.

Cons

The price escalating about ten dollars or more per year subscription but still a great value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Webroot Software


Appreciate your feedback about our need to make things more user friendly!

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Emily Adams

Webroot Review

2019-09-17

I use Webroot on a daily basis and have been extremely satisfied with how quickly threats are removed on endpoints.

Pros

Easy for users to scan their own PC.

Cons

We also have issues with Webroot installed on Macs and needing to uninstall and reinstall the software multiple times in order for it to properly report.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jing Zhang

I think the Webroot is a good deal!

2019-12-06

I personally like it. It makes me feel more comfortable and relax when I shop around online.

Pros

You can schedule your scanning time for each day. 4.

Cons

The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Webroot Software


Hey there Jing,

Thank you so much for the glowing review of Webroot! I'm glad to hear you've found it easy to protect multiple computers with our SecureAnywhere solution. Please note that if you ever have difficulties, you can contact our support team here: https://www.webroot.com/us/en/support/home-contact

Cheers!
-Webroot Community Team

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Kevin Kolstad

Simple, Powerful, Organized

2019-01-31

Pros

Very powerful backend with BrightCloud monitoring BigData & using that information for your protection.

Cons

Windows is integrating a more secure AV into the OS, so AV may go the way of the firewall.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Altagracia Velarde Montero

It is a good alternative to keep our equipment and files safe from threats

2018-07-11

It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.

Pros

You have the option to program scans and do it in the background.

Cons

That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Webroot Software


Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.

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