Webroot Business Endpoint Protection Reviews - Page 8

Worked quite well, quiet / behind the scenes. Not a lot of false positives and don't recall ever a case where it didn't catch malware.

WebRoot was deployed by our IT services provider and they set up all the controls / restrictions so unsure if limits were inherent in the system or imposed by our provider. Still, users had what they needed; i.e., it would scan in the background, take action as needed, and users could trigger a scan if they needed.

Glad to hear you're having a good experience using Webroot! Thanks for leaving us a review.

The software is simple to install, manage and uninstall for a central management system. It is lightweight and does not use a lot of resources.

I found the software frustrating to use and the level of granular control was missing compared to other business products. To me it seemed very much like they had taken the consumer version and just made it centrally managed to call it "Business".

Quick setup, runs well in the background

more reports/alerts on clean scans, what was scanned

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

I wish the firewall was more advance and has more customization, I believe they need to work on this.

Thank you for the honest feedback!

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.

Appreciate your feedback about our need to make things more user friendly!

Low CPU use, with high efficiency and simplicity

Everything works, but when the computer don't report, reinstall is the solution.

Thank you for leaving us some feedback - have you tried working with our support team to resolve your "non reporting" issue? They can be reached here: https://www.webroot.com/us/en/business/support/contact

Easy to install, manage and monitor. Really time protection and updated on cloud base. Threat intelligence working really good. Admin center easy to use. Can create group for each client.

Admin center sometimes keep computers been uninstalled. There is no report of devices been offline or not connected to database. If they can offer mobile devices protection

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention. I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems...

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The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time. In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

In the four years I've been using Webroot, I have received seamless protection against malware, viruses and trojans with no effort other than the initial installation of the product. It works quietly in the background without any need to be noticed...except when there is a real threat or security issue - so when Webroot send a notification you know its time to pay attention and do what's needed to protect your system.

There have been times when Webroot has been overprotective - blocking a program or site that I know is safe - and it has not been easy or intuitive to configure the software to allow access. Configurable options tend to have very technical definitions. It's seldom easy to understand how, or what, to change during those instances.

Appreciate the descriptive feedback about the difficulties you had with whitelisting processes! thank you!

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date! -Webroot community team

As good as any of the products out there plain and simple

I can't say that I dislike anything about this software package

Thanks so much for writing a review! I'm glad you're already getting so much value out of the product.

The software is easy to use and seems to do a thorough job of scanning all files. I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

There are some programs that Webroot blocks and will not let me access. This has caused me to have to access these programs on a laptop instead of the desktop it's installed on which is cumbersome. I think it's a firewall issue but I haven't found a work around yet.

Thanks so much for leaving a review for Webroot! Regarding the blocking of certain files/programs, this can be resolved by using the whitelist functionality within Webroot. If you need assistance using this feature, please see this link: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ManagingQuarantine/BlockingOrAllowingFiles.htm%3FTocPath%3DManaging%2520Quarantine%7C_____2

Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.

There isn't anything that I do not like about Webroot. It really is the best virus protection software.

Thank you so much for the glowing review! I appreciate you taking the time to do this :)

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Hey there, Thanks so much for writing up this detailed review! We really appreciate you joining the Webroot team and I'm glad that you're having a good experience with it so far. Have you checked in with our support team regarding duplicated machines? I'm sure that we can help you find a fix for this. Please contact our support department at: https://www.webroot.com/us/en/support/home-contact Thanks! Keenan - Webroot Community Specialist

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Hey there Sean, Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact Thanks! Keenan - Webroot Community Specialist

It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.

I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.

Glad to hear you're feeling safe online while using Webroot - thanks for the review!

Easy to configure and deploy Is not resource heavy and does not impact computer performance Quickly identifies threats and stops them

Mac integration has been difficult since Catalina Sometimes endpoint updates have adverse effects on performance

Glad to hear that Webroot has been easy to deploy! Thanks for the review!

Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.

I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.

Thanks so much for the glowing review! Stay safe out there!

The footprint is tiny. It is very fast and efficient. It does not slow down systems when it is working. Support is pretty good. I would say this is good software for a MSP or a smaller Org. We might find a replacement if they can't fix their problems.

It needs to talk to Amazon Cloud to check in with the portal. We don't allow access out to the internet without a proxy. WebRoot IP's are changing because they are on AWS. So we can't put IP based rules in our firewalls to allow access. And we are not going to allow all AWS IP's. I really wish WR would get a range of fixed IP's so the client can attach. When they can't attach, they get disconnected. They have a proxy option while installing, but it seems kind of intermittent. Works sometimes, and sometimes not.

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.