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DNS-based web filter, malware/phishing protection & security

(13)

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WebTitan Features

Features Summary

Functionality

4.2

/5

258

Total features

82

14 categories

WebTitan features

AI/Machine Learning
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Monitoring
Activity Tracking
Alerts/Escalation

Common features of Cybersecurity software

AI/Machine Learning
API
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Activity Tracking
Alerts/Notifications
Anti Virus

Price starts from

1.58

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

258

Price starts from

1.58

/user

Per month

Total Features

82

Unique features

  • VPN

  • Monitoring

  • Filtering

  • AI/Machine Learning

Functionality

4.4

/5

4.4K

Price starts from

59.99

Per year

Total Features

12

Features in Common

9

Unique features

  • Risk Alerts

  • Email Alerts

  • Secure Login

Functionality

4.6

/5

2.7K

Price starts from

4

Per month

Total Features

63

Features in Common

31

Unique features

  • Employee Onboarding

  • Password Policies

  • Secure Password Sharing

  • Knowledge-Based Authentication

Common WebTitan comparisons

Reviewers who mentioned features said:

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Joel S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very easy to use and works better than more expensive products.

Reviewed 6 years ago
Pros

The gui and setup are very easy to use. Network integration was easy and rule setup was very user friendly.

Cons

Slower response time for when I need in depth reports on specific users and their internet utilization.

CF
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Cody F.

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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OpenDNS features without the Cisco pricing

Reviewed 4 years ago

I have had nothing but good experiences with WebTitan. This includes support and billing services as well as product functionality.

Pros

We replaces an onsite Barracuda webfilter 410 with the WebTitan service and did not miss a beat.

Cons

What's not to like. No hardware to maintain, simple setup, more than adequate reporting, similar feature list to competitors.

BT
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Bradley T.

Accounting, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product - Easy to implement!

Reviewed 5 years ago

So far, for the price, the software has exceeded our expectations. We have already implemented the remote agents to over 100 machines.

Pros

I love the ability to utilize the remote agent to allow computers to stay under our company's web-filter policy while working remotely.

Cons

The only thing that we dislike so far is the fact that it can sometimes take hours for the policy changes to take effect.

PK
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Paul K.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply works...

Reviewed 6 years ago

The main benefit is having the confidence that the product will perform the needed job without constant attention and/or tinkering.

Pros

Does it's intended functions, Does it very, very well, and requires minimal hands on time from IT staff. Overall, a highly satisfactory product.

Cons

Initial configuration can be a bit time consuming, but that's more due to the nature of the product and function than any deficiency in Web Titan itself.

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Steve C.

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lovely web access control tool

Reviewed 5 years ago
Pros

Webtitan is a truly powerful and feature rich software. Some of its best features include the ease of setting it up, its ability to filter encrypted connections, the ability to filter specific url their fantastic customer support.

Cons

There's a lack of flexibility with the reporting. Spam pass through occasionally.

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Troy S.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Bang for your Buck

Reviewed 6 years ago

Increased productivity and network security.

Pros

The interface is as simple as it gets. Everything you need and nothing you don't. Customer service has always been prompt and effective. The support team has always been able to resolve my issues on the first try whether it be on the phone or via email.

Cons

There are a couple of features I wish were implemented, but given time I think it will come together.

MC
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Marcel C.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SpamTitan is our favorite anti spam solution.

Reviewed a year ago

We had other solutions in the past, very awkward to deal with, many false positives. With SpamTitan, everything is under control. We had a few spoofing issues and support directed us toward the right settings.

Pros

We are using the Cloud version. The console is quite easy to use and there are many options that can be configured to take care of every aspect of email security. Support is fast and always find the solution to isssues we bring up. We cannot live without Anti spam solution nowaday and it is very important that the tool be efficient and easy to use.

Cons

No cons to report. The only thing I can think of would be the ability to go back further in time in the quarantine zone. I understand that this means quite a lot of storage, but this is the only thing I can think of.

BM
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Brian M.

Insurance, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Webtitan Cloud Good For the Cost

Reviewed 4 years ago

Inherited product when starting new position, overall happy with the product and cost is on the low side. Features seem to be better in some of the other offerings we are evaluating, Cisco Umbrella as an example.

Pros

Cloud based management with proxies onsite. Easy to change rules and allow one time access to blocked sites for approved use. Logging is good.

Cons

Remote users, laptops and home users are not protected when off company network. Relying on the proxy servers as dns servers works great when onsite. Has a hard time with Remote Desktop Servers, identifying users... these may be misconfigurations but we have not found an easy way for their WADA to break out RDS users.

MR
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Mike R.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Webtitan - works well but hard to troubleshoot

Reviewed 4 years ago
Pros

It seems to work as advertised with very little management of it.

Cons

Troubleshooting through history is very limited. Without setting up a syslog server to send logs to, it only has it's history page to look through. Within this page: - I can only filter by day, but not using a specific time range in that day. - I cannot search by destination using the FQDN, although it gives the field - I cannot filter by Effective Policy - I can filter by user, but due to the setup on the site, much of the user shows up as Anonymous - There is an export feature, from which I can use Excel to do my searches, but it only exports the records visable on that one page. With the amount of endpoints I'm using, that is only about 6 mins worth of logs.

MR
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Monica R.

Libraries, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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WebTitan

Reviewed a year ago

The software is performing the functions we need it to do. However, the user interface is hard to learn and not being able to see the page of a site that has been blocked just because it is an unknown category makes it very hard to decide whether or not to allow it.

Pros

It provides CIPA protection to our patrons at a reasonable price.

Cons

When we are notified by WebTitan about a website that has been blocked or is questionable, we can't even check it out to see if we should allow it because it is blocked even at the administrative level. It would be nice to at least see a preview of the site so we could make an informed decision. Instead, we have to guess based on the web address and block everything that we aren't totally sure of. It would REALLY be nice to see a preview in the notification e-mail and the option to block or allow it from there.

LG
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Lee G.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and Easy to Set up DNS and Web Monitoring Solution

Reviewed 3 years ago

Overall very satisfied. For the price point, I don't think it can be beat.

Pros

Fairly simple setup, easy to use and maintain, effective, and customer service has always been great.

Cons

Sometimes users end up with multiple profiles in WebTitan due to the way roaming laptops work. That's not necessarily WebTitan's fault but it's still annoying.

DR
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David R.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Appliance on site, we'll celebrate the 74.000.000 message processed in few days...

Reviewed 6 years ago

A clean mailbox each morning, a dailly report with potential false positive, a lot of rules, a lot of settings to avoid spending hours sorting your mail...

Pros

- Great GUI, - a lot of features to earn time and reduce load on mail server, - Excellent feedback from users, - tons of spam removed without any action. - reactive helpdesk - Remote assistance if required (through tunnel SSH)

Cons

No cons about the software, pricing could seems expensive, it's not if you check the dailly time you do not spend ...

DB
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Daniel B.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better than I expected.

Reviewed 5 years ago

This is a great product and solution 10/10.

Pros

Very simple setup, migrating clients from the old service was extremely quick and on boarding of new clients is just as quick. The reporting features are easier to configure and the information is presented in a much better format. Content filtering includes the ability to block ad domains, granted this doesn't catch every ad site but enough that it makes a difference. The best part is the free support. Tickets can be opened by a phone call or through a web portal. I've gotten rapid responses and quick resolutions to any request I've made.

Cons

I've really been racking my brain on this one and I can't thing of anything I, my company, or my clients dislike about this solution.

kj
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keith j.

Medical Practice, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall its been good

Reviewed 6 years ago

Filtering users from bad websites and ease of usage

Pros

Its easy to use . Web filtering is easy to turn on and off. User imports are simple too. Customer support is been good.

Cons

The reporting part is not nearly as good as Websense product was. Its not even close. . Also we cannot filter individual users for more than 1 ip address to bypass the filtering which is a big pain point for us.

RR
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Robert R.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SpamTitan has cut-down on spam for me and many of my clients dramatically.

Reviewed 6 years ago

I resell it to my clients

Pros

The interface is very clean and fast, though a bit outdated-looking. The spam digest reports look nice and contain enough info to be very useful.

Cons

The cost is very high. Setting up custom filters is difficult. There should be quicker and easier ways for end-users to block messages from senders that change part of their address every time. Multi-factor authentication would be a plus. Would be nice to configure spam digest timing individually for each domain and possibly multiple digests per day. The Outlook add-in is very user unfriendly to install and configure and there seems to be no notifications of updates.

JM
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James M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We've been a WebTitan customer for 5+ years now. Great solution for our small office!

Reviewed 6 years ago
Pros

- Visibility; reports, history etc - Support; fantastic response time and one on one help - Active Directory integration - Ease of set up and implementation - Quick method to white-list sites

Cons

- Needs request reboots to keep things working well - Some HTTP 1.1 sites simply will not work, even via bypass

DW
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Dianna W.

Libraries, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Blocks what needs blocking

Reviewed a year ago

I think the first year has a learning curve. After that, it isn't as hard to go through your program. I appreciate that it works in the back ground so I don't have to constantly observe the web sites used here.

Pros

The best part of WebTitan is not having to worry that illegal sites are being looked up in our business.

Cons

Soooo many sites are blocked, even IF they belong to allowed categories. I wish we could "ADD" sites to the allowed list directly from the email alerts. There are too many steps to get to the Add sites page. Plus, there are several times when an allowed page is blocked again.

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Janus M.

Music, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SpamTitan is well worth it!

Reviewed 6 years ago

SpamTitan HQ Almost made Spam a thing of the past for me, while I can still deliver and white/Black list, from the daily report, in my inbox.

Pros

SpamTitan eliminates about 98% of my unwanted emails. By means of its algorithm. and the centralised filter.

Cons

For an untrained individual like myself, it was not so easy to set up. I am still missing a feature to add senders or domains to black/white lists directly from the outlook interface. On both the Office 365 online interface, and Mac OS install (I do believe this feature exists for the windows installment of Outlook). I would also like to see the option of user blacklisting by content.

MH
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Mark H.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No IT staff - need to still monitor end clients this is for you

Reviewed 3 years ago

All positive - I love that we spoke to real people, no phone tag. They have been nothing but responsive when we installed and created our account. Very positive and I highly recommend them!

Pros

We have used similar products but they kept changing the product and increasing the cost, they would have no customer support and you could not even email them. WebTitan has excellent support and service, they helped us set it up, configure it, and install it. They are super responsive on email their products works for exactly what we want it to do. It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we could not easily access. For us it is the prefect product, something non-IT staff can set up monitor and use daily to limit risks by a completely open internet policy. This was exactly what we needed!

Cons

My only gripe would be that the install for the OTA product is a little tricky to install. Not super hard but an app or something that is easy would have been preferred, so it kind of makes a one man band kind of set up. Of course, we could have installed it on the whole network but that was what we were trying to avoid a complex install that only our network people could really set up and deploy.

MO
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Michael O.

Utilities, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Delcora Review

Reviewed 4 years ago

My overall experience has been positive. There aren't to many false positive pages being blocked, which I expect there to be some. Allowing websites through the filter is quick enough that I don't get complaints.

Pros

The biggest pro I have is the app for laptops being off-network. I have tried many other products and this is a feature they had, said it works but it never did. I finally found an app that works and it works well. The other pro is many other products I used tried to stuff as many features in as they could, however for-getting the big picture is to filter internet traffic. WebTitan focusses on filtering the internet traffic and thigs seem to be designed around it.

Cons

The one aspect of the software is changing the dns setting in order to recognize user names.

HM
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Henry M.

Education Management, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Positive experience

Reviewed 4 years ago

My overall experience with the software is very positive as with the whole site on one blocking system, but with instant access for staff with their PIN codes, it is a very quick, easy system to use. The main issue being end users keeping their PIN secure, however it is easy to see when the PINs were used and who they are linked too.

Pros

When using tis software in education, it can be difficult with blocks and filters. As an admin, you have to constantly add websites to black and white lists to block and allow a variety of different sites. As well as the usual block all that contain.....you can select individual sites, however with the function of adding a PIN for staff to allow then access to a site for an hour, this takes the workload off myself, but allows the teacher to get on with the task at and not disrupt the teaching of the student.

Cons

With the initial set up of the software, we had some teething problems, but the support staff were very useful in supporting the setup. The layout of the portal itself is a bit "all over the place" and not as logical as I would hope, but after a few clicks and getting use to the interface, you can do everything you need it to do.

AR
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Verified reviewer

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Promising, but Still Needs Some Additions

Reviewed 5 years ago

We use it as a content filter, and to help us identify if there seems to be malware on a device. I believe that we have been able to reduce the number of False-Positives from our previous solution, but we end up doing a lot more whitelisting, and I wonder at times if we're catching everything we should be.

Pros

Our primary reason for changing to WebTitan was cost. We had be fairly happy with our previous solution, but they kept driving up the price, forcing us to look elsewhere on our limited budget, and WebTitan was willing to work within our price range. One of the things I have found that I like about WebTitan is in how it displays some reports. Within the web console, it is easy to see if blocks are...

Cons

Two short-comings readily stand out for our needs/desires. 1) There is no "P2P" category. While there are legal and legitimate peer-to-peer websites and software, we want to block such activity, and limit access to such software as much as possible. Without the P2P category, we're left either with an overly restrictive policy blocking all download sites and then whitelisting a lot, or we stick with...

JR
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Jason R.

Computer & Network Security, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Notch DNS Filtering

Reviewed 5 years ago

There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.

Pros

Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.

Cons

Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.

Vendor response

Jason thanks a million for your kind WebTitan review and I'm delighted that our DNS filtering has been "Top Notch" for you. Cheers for the shout out for the support team - I'll pass on the good news, they'll be chuffed. Welcome on board! Dryden Geary, TitanHQ

FC
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Frank C.

Consumer Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth the Money.

Reviewed 3 years ago

We have increased productivity. We have been able to see this and track this since installing the software. The [SENSITIVE CONTENT] has also seen this and has recommended the software to several other vendors we have business relationships with.

Pros

We were looking for something to protect users both remote and in the office while also increasing production by blocking time wasting sites. Webtitan is one of several we looked at and it fit what we were looking for. The product was simple to setup and is easy to manage. We have customized alerts for when a user accesses restricted sites and have created keys to allow 1 time use of the site or if we need to white listing a domain is very simple to use. We have all departments from Finance, Customer Service and CEO Executive all with their own security groups and restrictions. Webtitan also restricts access to malicious or suspicious sites which has come in handy a dozen times in the last several months.

Cons

I have encountered zero issues with the software, or support team.

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Nabila B.

Investment Management, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Safeguarded my web browser

Reviewed 3 years ago

For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

Pros

Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.

Cons

It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.