DNS-based web filter, malware/phishing protection & security
4.48/5 (220 reviews)Most popular features of all IT Security apps
25 reviewers had the following to say about WebTitan's features:
Webdownload management, quick proxy cache.
We are a MSP that re-sells Webtitan services, and the integration with the service went very smooth
Pros
Clear API for integrations.
Cons
The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
More productivity overall with blanket blocks on media streaming sites ad social media platforms like facebook.
Pros
Easy to navigate GUI and implement policies
Cons
Log Monitor too brief, we'd like to see more options in terms of logging.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Resolve in a perfect way the internet content filter job, for users inside and outside the company.
Pros
Can authenticate against Active Directory without counting the IP. 2.
Cons
System upgrading problems. 3. Time limits don't apply to white listed entries. 4.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Cost effective, very flexible spam filtering software that gave me the ability to assign different user groups and easily monitor malware/spam activity.
Cons
Interface is a little terse - have to drill down a bit too far IMHO in order to access trusted/blocked list
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Pros
Too Expensive for organization that would prepare cloud based. Cloud should be affordable since not so much configurations are required.
Cons
The Simple Management/ administration control panel allows administrators to configure and setup rules/policies easily.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
WEB filtering & content management
Pros
Easy to administer , setup group and tailor WEB access to our corporate WEB user , do have good reporting tools and some protect ion where our users base can go on the internet.
Cons
This software could benefit if it add option to restrict & control apps that can run on the internal network.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Finally, I have found this tool be such amazing software that keeps my worries away from me in a better way.
Pros
Monitoring feature of this specific product is quite unique that totally monitors all the process of online working and also secures all the data.
Cons
It is a complete tool for monitoring the entire content and provides us sufficient security.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
none, we opted for sophos web appliance
Pros
features offered are cost effective for small to medium businesses that need control of users surfing
Cons
was difficult to implement authentication on on premise domain controllers, additional software required was not easy to install
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
Pros
We really like using the external web based portal to make web filter adjustments. Much simpler than making changes to our firewall!
Cons
There is a definite need for 2-factor authentication - still unavailable.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
Once installed, the software showed me every single web url accessed, in real time, allowing me to monitor and observe the websites my user visited.
Cons
Without an official IT department in my small business, this made it hard to monitor the user's traffic without their knowledge.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
User-controlled management of spam.
Pros
The customized emails that can go out to individual users makes management so much easier.
Cons
I wish there was some sort of queue or override to get around this without disabling the feature.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
I really like the alert functionality that can notify you if someone tries to access restricted websites
Cons
They doesn't provide any support to integrate Certificate with MSP like Kaseya, so if you have big network, its very difficult to install certificate on each endpoint using conventional way.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
It allows us to seek out and monitor problematic users and working with HR to get these issues resolved.
Pros
The entire setup process was simple and painless. AD integration is wonderful, tracking by user has been very helpful.
Cons
Could use a modern design refresh.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
The interface is very straight forward and easy to use.
Cons
Looking forward for the product to improve the reporting feature and support secure smtp.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
good in web filtering easy to use, users idl time reduced.
Pros
Management pane is one of the key feature I would say as best part in this product, easy to understand and ease of administration, accuracy on filtering is best,pulling out and drilling down on user's web access report saves lot of my time.cloud based hybrid solution gives us leverage of managing it from any where during this pandemic situation, OTG client helps us to manage users browsing even they are working from home.
Cons
More time taking to apply new policy to users.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I resell it to my clients
Pros
The spam digest reports look nice and contain enough info to be very useful.
Cons
Multi-factor authentication would be a plus.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
turnkey solution
Pros
ease of management, level of control over domains/subdomains, support requests and adjustments responded to very quickly.
Cons
ability to create favorite links on the main page to take me to parts of the interface that i use the most.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
Pros
The easy setup is a big pro you can be running in a prod enviromebt in a hour.
Cons
We have some problems with the authentication using ntlm and some browswers, also the reportign could be improved with custom reports you may create.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Pros
Ability to create separate policies for each user on shared systems which are part of a workgroup and not only domains.
Cons
The interface is a bit outdated, a more modern interface would be desired.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
I have been working with their rep on setup and he has been great starting with the demo all the way through setup and even helping trouble shoot minor issues I've had.
Pros
This makes it easy to monitor our company in one easy dashboard. The reporting feature was another addition that keep me informed on the spot anytime someone attempts to access a website they shouldn't.
Cons
There isn't anything I dislike about WebTitan but the only thing that can become tedious is there is no home button when in another tab like the Policies tab. If I am in the policies tab I cannot get back 'Home' without editing the URL address.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
Good real-time reporting HR can can be given a role to maintain blacklists/white-lists/individual user permissions Customization - time of day, categories etc AD integration - reports on the user rather than IP address Great support
Cons
No viable cloud solution yet to report back based on user (just reports on IP address) Trouble implementing or upgrading with a complex internal domain
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
It sends instant email alerts whenever some website is blocked by the program.
Cons
And there is no way of clearing out the history of past internet activities.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Inherited product when starting new position, overall happy with the product and cost is on the low side.
Pros
Easy to change rules and allow one time access to blocked sites for approved use.
Cons
Has a hard time with Remote Desktop Servers, identifying users... these may be misconfigurations but we have not found an easy way for their WADA to break out RDS users.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
