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DNS-based web filter, malware/phishing protection & security

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WebTitan Pricing

Pricing overview

Value for money rating

4.4

/5

258

Price starts from

1.58

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact TitanHQ for pricing details.

What users say

Ease of setup, and good filtering plus great support make the software easy to use and work well. The price is reasonable as well.
It is relatively inexpensive and initially easy to deploy.

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Reviewers who mentioned pricing said:

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Joel S.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very easy to use and works better than more expensive products.

Reviewed 6 years ago
Pros

The gui and setup are very easy to use. Network integration was easy and rule setup was very user friendly.

Cons

Slower response time for when I need in depth reports on specific users and their internet utilization.

CF
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Cody F.

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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OpenDNS features without the Cisco pricing

Reviewed 4 years ago

I have had nothing but good experiences with WebTitan. This includes support and billing services as well as product functionality.

Pros

We replaces an onsite Barracuda webfilter 410 with the WebTitan service and did not miss a beat.

Cons

What's not to like. No hardware to maintain, simple setup, more than adequate reporting, similar feature list to competitors.

BT
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Bradley T.

Accounting, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product - Easy to implement!

Reviewed 5 years ago

So far, for the price, the software has exceeded our expectations. We have already implemented the remote agents to over 100 machines.

Pros

I love the ability to utilize the remote agent to allow computers to stay under our company's web-filter policy while working remotely.

Cons

The only thing that we dislike so far is the fact that it can sometimes take hours for the policy changes to take effect.

BV
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Bjarke V.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We have been very satisfied customers for many years, we are still amazed how well it's performing.

Reviewed 6 years ago
Pros

Ease of use, the capture rate, the amount of false hits. It's super low by the way. Maybe 1 in 2000. Customer support, Titan is super responsive.

Cons

No cons were added to this review

BM
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Brian M.

Insurance, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Webtitan Cloud Good For the Cost

Reviewed 4 years ago

Inherited product when starting new position, overall happy with the product and cost is on the low side. Features seem to be better in some of the other offerings we are evaluating, Cisco Umbrella as an example.

Pros

Cloud based management with proxies onsite. Easy to change rules and allow one time access to blocked sites for approved use. Logging is good.

Cons

Remote users, laptops and home users are not protected when off company network. Relying on the proxy servers as dns servers works great when onsite. Has a hard time with Remote Desktop Servers, identifying users... these may be misconfigurations but we have not found an easy way for their WADA to break out RDS users.

MR
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Monica R.

Libraries, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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WebTitan

Reviewed a year ago

The software is performing the functions we need it to do. However, the user interface is hard to learn and not being able to see the page of a site that has been blocked just because it is an unknown category makes it very hard to decide whether or not to allow it.

Pros

It provides CIPA protection to our patrons at a reasonable price.

Cons

When we are notified by WebTitan about a website that has been blocked or is questionable, we can't even check it out to see if we should allow it because it is blocked even at the administrative level. It would be nice to at least see a preview of the site so we could make an informed decision. Instead, we have to guess based on the web address and block everything that we aren't totally sure of. It would REALLY be nice to see a preview in the notification e-mail and the option to block or allow it from there.

LG
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Lee G.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and Easy to Set up DNS and Web Monitoring Solution

Reviewed 3 years ago

Overall very satisfied. For the price point, I don't think it can be beat.

Pros

Fairly simple setup, easy to use and maintain, effective, and customer service has always been great.

Cons

Sometimes users end up with multiple profiles in WebTitan due to the way roaming laptops work. That's not necessarily WebTitan's fault but it's still annoying.

DR
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David R.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Appliance on site, we'll celebrate the 74.000.000 message processed in few days...

Reviewed 6 years ago

A clean mailbox each morning, a dailly report with potential false positive, a lot of rules, a lot of settings to avoid spending hours sorting your mail...

Pros

- Great GUI, - a lot of features to earn time and reduce load on mail server, - Excellent feedback from users, - tons of spam removed without any action. - reactive helpdesk - Remote assistance if required (through tunnel SSH)

Cons

No cons about the software, pricing could seems expensive, it's not if you check the dailly time you do not spend ...

RR
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Robert R.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SpamTitan has cut-down on spam for me and many of my clients dramatically.

Reviewed 6 years ago

I resell it to my clients

Pros

The interface is very clean and fast, though a bit outdated-looking. The spam digest reports look nice and contain enough info to be very useful.

Cons

The cost is very high. Setting up custom filters is difficult. There should be quicker and easier ways for end-users to block messages from senders that change part of their address every time. Multi-factor authentication would be a plus. Would be nice to configure spam digest timing individually for each domain and possibly multiple digests per day. The Outlook add-in is very user unfriendly to install and configure and there seems to be no notifications of updates.

MH
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Mark H.

Hospitality, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No IT staff - need to still monitor end clients this is for you

Reviewed 3 years ago

All positive - I love that we spoke to real people, no phone tag. They have been nothing but responsive when we installed and created our account. Very positive and I highly recommend them!

Pros

We have used similar products but they kept changing the product and increasing the cost, they would have no customer support and you could not even email them. WebTitan has excellent support and service, they helped us set it up, configure it, and install it. They are super responsive on email their products works for exactly what we want it to do. It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we could not easily access. For us it is the prefect product, something non-IT staff can set up monitor and use daily to limit risks by a completely open internet policy. This was exactly what we needed!

Cons

My only gripe would be that the install for the OTA product is a little tricky to install. Not super hard but an app or something that is easy would have been preferred, so it kind of makes a one man band kind of set up. Of course, we could have installed it on the whole network but that was what we were trying to avoid a complex install that only our network people could really set up and deploy.

AR
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Verified reviewer

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Promising, but Still Needs Some Additions

Reviewed 5 years ago

We use it as a content filter, and to help us identify if there seems to be malware on a device. I believe that we have been able to reduce the number of False-Positives from our previous solution, but we end up doing a lot more whitelisting, and I wonder at times if we're catching everything we should be.

Pros

Our primary reason for changing to WebTitan was cost. We had be fairly happy with our previous solution, but they kept driving up the price, forcing us to look elsewhere on our limited budget, and WebTitan was willing to work within our price range. One of the things I have found that I like about WebTitan is in how it displays some reports. Within the web console, it is easy to see if blocks are...

Cons

Two short-comings readily stand out for our needs/desires. 1) There is no "P2P" category. While there are legal and legitimate peer-to-peer websites and software, we want to block such activity, and limit access to such software as much as possible. Without the P2P category, we're left either with an overly restrictive policy blocking all download sites and then whitelisting a lot, or we stick with...

JM
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Jason M.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WebTitan Handles Our Needs Perfectly

Reviewed 4 years ago

Content Filtering, Work Focus

Pros

I was able to deploy on routers for complete coverage of all devices connected to our network. It also had provisions for deploying on Mobile Devices. The price was very competitive considering the number of features we have access to. They also had the ability to white-list which was a key feature that others I've tried struggled with. Their customer service were very friendly and spent a ton of time with me before and after signup to get things implemented and troubleshoot any issues I had.

Cons

I had to setup Active Directory on my server to enable the capability of creating profiles unique to individuals. This is less of a problem with the WebTitan and more with my chosen method of deployment, but it was something I had to do to get full use of the features. Again, not their problem as a single router only sends traffic from one IP with no way to really know much about the client sending it.

MI
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Matt I.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WebTitan Review

Reviewed 3 years ago

Great value for the service it provides for us. Eventually would like to use it with a Linux server environment down the road, but haven't crossed that bridge yet as we currently use Active Directory with M$.

Pros

Easy to install and could reuse old hardware for the installation, so helps keep costs down. Also once installed it requires minimal oversight since it runs on a Linux install. I like it is on premise as it is cost effective to manage.

Cons

Can't think of any right now as it meets our needs.

MM
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Michael M.

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great DNS proxy for the enterprise.

Reviewed 3 years ago

Great product for its price point. Great support and generally enterprise grade solution.

Pros

Site and agent based option allows enterprise to provide workstation web filter within and out of corporate network. Relative simple to deploy in various reporting level to fit all situation. Deploys in hours for the most basic reporting detail.

Cons

User to request matching has gaps without agent on workstation.

MG
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Michael G.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Webtitan

Reviewed 3 years ago

performs well good support

Pros

functionality the cost was reasonable good support

Cons

need to setup local dns proxy management of whitelist doesn't always work as expected

AW
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Anthony W.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent easy to use product, top of the pool

Reviewed 6 years ago

Secured public access control to internet, blocking unwanted and in appropriate websites.

Pros

It is a set it and forget it SAAS. Deployed for our guest/visitor internet access. Simply works very well, bad and good sites are categorized quickly and access is secured. All for a very good price. Far less than Cisco. Support and Setup were very responsive.

Cons

NONE, it does exactly what we need it to do. It is not free. We have not deployed all features, so I cannot attest to those.

Vendor response

Anthony, Thank you kindly for your 5 star review of WebTitan. One of the major strengths of WebTitan is in securing public wifi access and blocking unwanted and inappropriate websites on guest wi-fi. I'm delighted you found that to be the case. Thanks again for taking the time to give us a good review. It's hugely appreciated Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ

DV
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Daniel V.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good & cost effective solution to manage & control your WEB internal users access including monitor

Reviewed 6 years ago

WEB filtering & content management

Pros

Easy to administer , setup group and tailor WEB access to our corporate WEB user , do have good reporting tools and some protect ion where our users base can go on the internet.

Cons

This software could benefit if it add option to restrict & control apps that can run on the internal network. This would offer better protection again malware that usually kick of an small application or script to download their malware payload

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Miguel T.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I use the SpamTitan Cloud. I like it! Low price and powerfull anti spam

Reviewed 6 years ago

Stop receiving spam!!

Pros

It's very effective You have a great anti-spam at low cost License by email is great Filter rules is easy to use

Cons

Very hard to find my subscription (expiration) Spam list is slow during daytime Can't block recipient (If you delete a mailbox, but someone continue to send at this mailbox it count for 1 license) UI only in english

RR
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Ryan R.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software for a reasonable price

Reviewed 6 years ago
Pros

It works. Very stable. Very configurable in what we need it to do. Cost is extremely reasonable. User friendly.

Cons

Their doesn't seem to be a whole lot of updates or improvements since purchase. I would like them add new functionality and/or improve the usability/navigation.

BC
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Barry C.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Setup was completed very quickly, end users didn't even noticed the changed

Reviewed 6 years ago
Pros

Easy to set up and manage, can filter by user, group or IP address. Customer service is excellent and they helped us set up the product very quickly, any config issues were resolved within hours. Reports are very good and quick to run. Very low maintenance once set up

Cons

Could have easier to read logs to identify issues as we like to try resolve issues ourselves, other than that we are happy with the product

GF
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Gregg F.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great sales experience, reasonable pricing, great technical support.

Reviewed 6 years ago
Pros

Keeps spam email load off of local server. Great technical support. Reasonable cost. Excellent uptime.

Cons

Most features can be had with Microsoft 365 Email. Occasional lag in mail delivery. Needs more configuration capabilities to compete.

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Dylan E.

Information Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The ultimate antispam system

Reviewed 6 years ago

It protects our websites and services from bots, spam and malware.

Pros

Webtitan is a DNS filtering system and is updated daily to exclude malware. It is easy to use and the price is low. Generally it does a good job detecting and blocking known sources of spam/malware.

Cons

When you first start using this system, make sure to monitor it repeatedly, because it can often mistakenly 'greylist' or 'blacklist' unknown sources. As time goes by you will encounter these false positives less and less.

JB
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Jamie B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WebTitan has been an excellent product for us.

Reviewed 6 years ago

Easily track where and when our people are going on the internet.

Pros

WebTitan is easily configured and tech support has been very responsive. Based on the cost to functionality, there is nothing close in the marketplace.

Cons

Could have a little more granular per user setup. Example a slight change to one policy based on a certain user.

JF
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Josh F.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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This is pretty good, and the cost is reasonable.

Reviewed 6 years ago
Pros

It catches almost all spam and viruses, that is great. Once it is setup, the users don't have to do anything, it just works.

Cons

Some legitimate mail is caught that does not go into the quarantine and requires the spamtitan technicians to manually modify the configuration on their side, not in our control panel.

TR
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Ted R.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WTC software is fairly stable and solid, customer service is excellent, price is reasonable

Reviewed 6 years ago
Pros

Relative ease of deployment and administration Software works reliably The company, customer service and development team has been good to work with Licensing reasonably priced

Cons

Interface and feature set is rough around the edges Reporting features are weaker than they could be