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WebTitan

DNS-based web filter, malware/phishing protection & security

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(13)

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WebTitan Reviews - Page 3

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258 reviews

Recommended

KS
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Kevin S.

Computer Networking, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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G&S Computing Review

Reviewed a year ago
Pros

None that I can think of................

Cons

Everyone was great at first. Since then support has been some of the worst I've dealt with out of any of our software vendors. We have had an issue ongoing for over a month and support just closed the ticket without resolving after we have been waiting on a "fix". No one can get back in touch with us within a week, reporting stinks, and since you all upgraded the portal, we cannot even get the policy page to load for our client. Promises of fixes and resolutions for weeks. We are looking to cancel service now and move to another solution with better support/features. Not happy in the least.

MG
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Michael G.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Webtitan

Reviewed 2 years ago

performs well good support

Pros

functionality the cost was reasonable good support

Cons

need to setup local dns proxy management of whitelist doesn't always work as expected