Most popular features of all Transportation & Logistics apps
7 reviewers had the following to say about 71lbs's features:
easy to sign and 71lbs gave us refunds in a few days.
On average, my clients are getting over 5% shipping refunds.
Pros
45 second signup 5-10% refunds literally set and forget, client side is completely automated Free recovered expenses Shipping Analytics included
Cons
50% of refunds for service (although NONE of my clients would ever have the time to do this manually) invoiced monthly for any refunds.
Money that may have been lost, never collected, or incorrectly refunded would have left us in a position of having to cover shipping out of our profit margins.
Pros
This company focuses on the irregularities in refund amounts for people who do not have the ability to pay someone to do it. The amount of money that they have found for us is astonishing. We have earned back money from late or lost refunds, incorrect refund amounts, and all without having to address the issues ourselves.
Cons
It would be more reasonable to us if we had a one-time fee and just used the software from then on, but they make money based on percentages.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
We are very appreciative of your review! Thank you for taking time to give us this feedback.
Analytics. Knowing where we ship to frequently is helpful/useful in our business.
Pros
They breakdown the shipping destinations to know where you ship to the most, etc., as well as average spending, box size/weight.
Cons
I do not believe their % profit should include claims for damaged/lost shipments since they are not really doing any of the real work. Thus, we stopped using them for these specific services and we keep the full refunds.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
I connected my shipping account and they keep tabs on everything and request the available refunds.
Cons
I haven't found any negatives with 71lbs.com. I'm very happy with the service I've received.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Cons
I have contacted FedEx and they said they have never given us a refund but 71lbs will not accept that and is still trying to bill us for something we never got.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
This is too easy. It took me 30 seconds to signup and in the first week we had $700 in refunds.
