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71lbs Features

Features Summary

Functionality

3.4

/5

9

Total features

6

1 categories

71lbs features

Auditing & Claim Filing Services
Cost Recovery
Refund Opportunity Identification
Shipment Tracking
Shipping Cost Tracking
Shipping Management

Common features of Shipping software

API
Accounting
Activity Dashboard
Air Shipping
Alerts/Notifications
Barcode / Ticket Scanning
Bills of Lading
Claims Management

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.4

/5

9

Price starts from

Free

learn more

Total Features

6

Unique features

  • Shipping Cost Tracking

  • Refund Opportunity Identification

  • Cost Recovery

  • Auditing & Claim Filing Services

Functionality

4.9

/5

850

Price starts from

Free

visit website

Total Features

22

Features in Common

2

Unique features

  • Order Tracking

  • Labeling

  • Ground Shipping

  • Air Shipping

Functionality

4.7

/5

779

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

32

Features in Common

2

Unique features

  • Alerts/Notifications

  • API

  • Third Party Integrations

  • Multiple File Format Support

Common 71lbs comparisons

71lbs logo
Refund Retriever logo
71lbsvsRefund Retriever

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy Solution for Small and Mid-Size Businesses

Reviewed 4 years ago

Money that may have been lost, never collected, or incorrectly refunded would have left us in a position of having to cover shipping out of our profit margins.

Pros

This company focuses on the irregularities in refund amounts for people who do not have the ability to pay someone to do it. The amount of money that they have found for us is astonishing. We have earned back money from late or lost refunds, incorrect refund amounts, and all without having to address the issues ourselves.

Cons

We do not like recurring fees. It would be more reasonable to us if we had a one-time fee and just used the software from then on, but they make money based on percentages.

Vendor response

We are very appreciative of your review! Thank you for taking time to give us this feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Excellent idea but a bit demanding with the 50/50 pricing expectation.

Reviewed 4 years ago

Analytics. Knowing where we ship to frequently is helpful/useful in our business.

Pros

The analytics are probably the best things regarding this software and the breakdown. They breakdown the shipping destinations to know where you ship to the most, etc., as well as average spending, box size/weight. They also have refund analytics.

Cons

Their 50/50 split regarding refunds. I managed to negotiate it lower, but I do not know if that is an option for everyone. The main issue I have is their damaged/lost shipment procedure/policy. Essentially, it is exactly the same as making the claim from FedEx myself. All of the claims we submitted through 71lbs were declined except one. The funny thing is that we started making the claims ourselves to FedEx.com and the claims are being approved/refunded. I do not believe their % profit should include claims for damaged/lost shipments since they are not really doing any of the real work. Thus, we stopped using them for these specific services and we keep the full refunds.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A Consultant's Dream

Reviewed 8 years ago

I've been recommending 71lbs to my clients for almost 2 years. It is an instant value add for what I do. It literally takes 45 seconds to sign up. Most of that time is finding FedEx account info. On average, my clients are getting over 5% shipping refunds. I use their services to add value to what I offer on initial meetings, walking clients through a signup while I'm in their office. This is one of those no-brainers that not many businesses know about.

Pros

45 second signup 5-10% refunds literally set and forget, client side is completely automated Free recovered expenses Shipping Analytics included

Cons

50% of refunds for service (although NONE of my clients would ever have the time to do this manually) invoiced monthly for any refunds. (You can add a credit card now to the account to continue automation)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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71lbs is a no-brainer!

Reviewed 3 years ago
Pros

They make it super easy to use. I connected my shipping account and they keep tabs on everything and request the available refunds. The website is super simple to navigate. When I signed up 18 months ago I specifically wanted a service that just did their thing without my intervention, and that's exactly what I've gotten. I'd definitely recommend 71lbs.

Cons

I haven't found any negatives with 71lbs.com. I'm very happy with the service I've received.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awesome app!

Reviewed 8 years ago

easy to sign and 71lbs gave us refunds in a few days. Pretty cool service.

Pros

I don't have time to track this, 71lbs app does this for me an gets me refunds. What else can I ask for.

Cons

I wished I would have signed up before.