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Steven D.
Transportation/Trucking/Railroad, self-employed
Used daily for 6-12 months
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It is user friendly, and if you need to reach someone they are always available. That's big because in today's world customer service has gone down. Not with Ascend!
None to report. I really have nothing bad to say. I guess it would be nice if they added a CRM and a full accounting system. Not their focus, but with such a great TMS I bet those products would be awesome as well if they rolled them out.
Steven - thanks for the amazing review. It's truly appreciated. We will continue to give you A+++ service for our A+++ TMS software. :-)
Samantha T.
Used daily for 6-12 months
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It is so easy for my team to use! It looks good, and it makes everything very simplistic but at the same time caters to our needs!
I love the easy access to the load board, how easily loads are moved throughout the pipeline, and the over all look of the software.
I wish there was a way to pull up reports, and then go back to the screen they were filtered on. I hate that I can filter out a specific report, and then if I want to go back to click on another load, the search fields are wiped clean.
Fantastic review, Samantha. Thank you so much. The AscendTMS Team.