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Lytx is a leading provider of video telematics, safety and productivity solutions for commercial and public sector fleets. The unrivaled Driver Safety Program, DriveCam® Event Recorder, and proprietary machine vision + artificial intelligence technology are proven to help save lives and reduce risk.

DriveCam

Web-based

President

We have just experienced the single most devastating crash of our history, and can not get any video of it from Lytx. A driver died in this crash.

Safety Coordinator

Outstanding customer service. Program manager keeps in constant contact and helps the program succeed.

Safety Manager

Good technology and their in cab verbal alerts is amazing and a wonderful idea.

Recognize this was the first product that we tested and implemented and we are very happy with it. The software is easy to use, and if I have any questions the support is very fast.

Fleet Supervisor

Lytx has been great in communicating and answering any questions. Their Client Success Manager has always been available to answer any questions or direct me to the right person.

Operations Analyst

However, the effectiveness of the program is undeniable. We have already seen a big improvement in getting our drivers to change their behavior.

We have about 50 cameras on contract with them and it’s a huge headache dealing with their reps mistakes, from their engineers, level 3 reps and even managers.

Purchasing Agent

They have continually failed to provide the customer service they promise and their lack of communication leaves us without any assistance or means of handling any issues.

Safety assistant 

Great to work with, improving drivers attention to driving.

We have been working with Lytx for almost two years now. Unfortunately it has been nothing but a headache.

Risk Technician

I enjoy the simplicity of the software and how quickly the videos are accessed in addition to being able to download the videos.

Director, Risk Management

The overall experience has been excellent and our overall costs associated with MVA has decreased by 600.

Owner

I have trouble finding exactly what I'm looking for sometimes.

General Manager

Software provides opportunities to record and save information on drivers and allows you to build a file on each driver.

Director of Safety and Compliance

The product is very easy to use. It is simple and it works.

Transportation Safety Manager

We are reducing accidents and driving down our repair costs.

Michelin Connected Fleet

Over a period of 2 years I had to email them for communication and they would respond about every three months.

Lack of communication 

It is very easy to use the quality is great and i can always go back and check the past occurrences 

Real life footage.

Appalling.  Very Disappointed in Lytx.  Have even held off deploying another solution for 3 months hoping to set up an account with Lytx.  

Can't even set up an account

Drive Camera

Thank you for taking the time to leave us a review, it means a lot to us!

We have been working with Lytx for almost two years now. Unfortunately it has been nothing but a headache. They have continually failed to provide the customer service they promise and their lack of communication leaves us without any assistance or means of handling any issues. They are now backordered over 4 MONTHS on their product, leaving us without any options. The only way out? Pay $45,000 to enter an early termination contract because their company cannot supply the one product they offer. The only choice we have is to either not have dash cams in our vehicles or pay them $45k for failing to fulfill their end of the bargain? If you're a growing company, do not work with Lytx or you'll be just as screwed as we currently are.
Lytx, please either provide us units in our vehicles or let us go from the contract.

Abysmal Customer Service, Backordered Products, Do not recommend!

Seemingly great product, but cant get it installed to use it.

Hi Cory, we apologize for this frustrating experience. If you could please let us know what company you are reaching out from we can have someone follow up with you. You can private message us on Facebook with that information.

Great technology, Lousy support and fulfillments 

Hi Mac, thank you for taking the time to provide us with this feedback. We're sorry for the negative customer service you have experienced. We have passed along this feedback to better serve you and other customers in the future. 

Decent Camera, But Just Not For Me

Rick, Thank you for taking the time to leave us a review. We're disappointed to hear that your driver wasn't able to access video footage in their time of need and sincerely apologize. We invite you to email Support@lytx.com with your company name, the best way to contact you, and your case number if you have one. From there we will have someone get in touch with you with more details about your video request. 

The camera system is great.  The GPS system needs lots of improvement.  When our contract is up, we will be switching GPS providers, even if they cost more.

Lytx Cameras are great.  Lytx GPS software is awful.

We have just experienced the single most devastating crash of our history, and can not get any video of it from Lytx.  A driver died in this crash.  We made multiple attempts to "force upload" the video while on the phone with Lytx, and finally mailed them the camera.  They have sent me videos from the day of the crash that occurred before the event, and after the event, but have only vaguely said that it "appears" the camera was without power at the time of the crash.  All other electronic devices on the truck functioned during the crash and the truck never lost electrical power.  Multiple calls and I am still being told "someone will email me more info" but have made no headway in speaking to anyone in charge.

Useless in its time of great need.

Lytx has been great in communicating and answering any questions.  Their Client Success Manager has always been available to answer any questions or direct me to the right person.

Lytx has been a game changer for us

I have not had a negative experience with the safety program or any other interactions with the services offered.

DriveCam Review

Everything that was promised came through. The product does exactly what we were looking for.

I had some concerns 

We have reduced preventable accidents by a significant number, our driver performance has improved to a standard in which we are now setting the example nationwide. 

Great Driver Management Tool

Thank you for your review! We heard you regarding browser compatibility. We recently released a redesigned experience that is now mobile-friendly and available from any major browser?including Chrome! Give it a try with your same credentials at https://login.lytx.com/ or contact your account manager for assistance.

I have been able to identify all the problem areas in which driver habits will lead to accidents.  Through the video events being shared with the drivers, they have had eye opening reactions to their behaviors.  Through the coaching sessions we have been able to dramatically reduce events and have seen positive results with behavior changes.

Safety Program Results

We appreciate your feedback! Our new user experience makes it much easier to navigate. Give it a try with your same credentials at Login.Lytx.com or feel free to contact your account manager for assistance.

The overall experience has been excellent and our overall costs associated with MVA has decreased by 600%

Safe Driver Review

Every business should use this to coach and improve the safety of their employees behind the wheel.

It has definitely come in handy when we had a minor accident. It was originally deemed dual fault but upon looking at the video, it was clear the other driver was at fault. 
LYTX has also started to help change some bad behaviors among my drivers because it has given me information to discuss with them. 


Delivery business using LYTX to monitor safe driving practices 

Thank you for your review! Our new user experience is compatible with Macs, as well as all major browsers. Our system lets you assign and change drivers without the assistance of customer support, and if you're having trouble please contact us so we can help you troubleshoot. www.lytx.com/en-us/support

Lytx experience

It has been awesome. From the the videos to the Tech Support. I have had to call Tech Support about 6 times and they have have been able to come through with flying colors. Our contact is awesome, Tech Support,  sales people have been so completely professional, but also personal too.

Lytx Dash Cam 

We are reducing accidents and driving down our repair costs.  By treating all events as something that needs to be reviewed, not just coachable events, we are able to find patterns that help our drivers improve.

Lytx DriveCam Works!

Good Program

We have seen a decline in accidents and injuries.  Drivers tend to adhere to company policies when they feel that big brother is watching so it's been a good experience thus far.

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