Intelligent Delivery Orchestration Platform Features

Intelligent Delivery Orchestration Platform

Intelligent Logistics Management Platform

4.58/5 (12 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Action Management
Activity Tracking
Alerts/Notifications
Attendance Tracking
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Cash on Delivery
Contact Database
Content Management
Contract/License Management
Cross Docking
Customer Database
Customer Experience Management
Customer Portal
Dashboard Creation
Data Import/Export
Delivery Tracking
Dispatch Management
Drag & Drop
Driver ETA
Driver Management
Electronic Payments
Electronic Signature
Employee Management
Feedback Management
For Courier Services
For Freight Operations
For Restaurants
Fuel Tracking
GPS
Gamification
Geofencing
Geographic Maps
Geolocation
Inventory Management
Job Management
Job Scheduling
Job Tracking
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Signature Capture
Order Entry
Order Management
Order Tracking
Performance Metrics
Predictive Analytics
Productivity Analysis
Progress Reports
Progress Tracking
Proof of Delivery
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Resource Allocation & Planning
Role-Based Permissions
Route Management
Route Optimization
Routing
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Shipping Labels
Shipping Management
Status Tracking
Summary Reports
Surveys & Feedback
Territory Management
Third Party Integrations
Two-Way Communication
Visual Analytics
Voice Recognition
Work Order Management
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Action Management
Activity Tracking
Alerts/Notifications
Attendance Tracking
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Cash on Delivery
Contact Database
Content Management
Contract/License Management
Cross Docking
Customer Database
Customer Experience Management
Customer Portal
Dashboard Creation
Data Import/Export
Delivery Tracking
Dispatch Management
Drag & Drop
Driver ETA
Driver Management
Electronic Payments
Electronic Signature
Employee Management
Feedback Management
For Courier Services
For Freight Operations
For Restaurants
Fuel Tracking
GPS
Gamification
Geofencing
Geographic Maps
Geolocation
Inventory Management
Job Management
Job Scheduling
Job Tracking
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Signature Capture
Order Entry
Order Management
Order Tracking
Performance Metrics
Predictive Analytics
Productivity Analysis
Progress Reports
Progress Tracking
Proof of Delivery
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Resource Allocation & Planning
Role-Based Permissions
Route Management
Route Optimization
Routing
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Shipping Labels
Shipping Management
Status Tracking
Summary Reports
Surveys & Feedback
Territory Management
Third Party Integrations
Two-Way Communication
Visual Analytics
Voice Recognition
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Action Management
Activity Tracking
Alerts/Notifications
Attendance Tracking
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Cash on Delivery
Contact Database
Content Management
Contract/License Management
Cross Docking
Customer Database
Customer Experience Management
Customer Portal
Dashboard Creation
Data Import/Export
Delivery Tracking
Dispatch Management
Drag & Drop
Driver ETA
Driver Management
Electronic Payments
Electronic Signature
Employee Management
Feedback Management
For Courier Services
For Freight Operations
For Restaurants
Fuel Tracking
GPS
Gamification
Geofencing
Geographic Maps
Geolocation
Inventory Management
Job Management
Job Scheduling
Job Tracking
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Signature Capture
Order Entry
Order Management
Order Tracking
Performance Metrics
Predictive Analytics
Productivity Analysis
Progress Reports
Progress Tracking
Proof of Delivery
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Resource Allocation & Planning
Role-Based Permissions
Route Management
Route Optimization
Routing
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Shipping Labels
Shipping Management
Status Tracking
Summary Reports
Surveys & Feedback
Territory Management
Third Party Integrations
Two-Way Communication
Visual Analytics
Voice Recognition
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

Android App


180 reviews

Intelligent Delivery Orchestration Platform Feature Reviews

12 reviewers had the following to say about Intelligent Delivery Orchestration Platform's features:

Rajesh S.

FarEye feedback

2020-03-03

easy to use by them, easy to carry with them, real time update facility.

Pros

Real time tracking, demonstration by the team and continuously adding new features in the app.

Cons

Integration failures and less human touch

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thanks for your review.

Read more
Gaurav K.

Best field service management software i checked

2015-10-20

My field staff takes digital signature and payments. A real time software which gives live workforce tracking.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jaydeep D.

Mobility platform for business operations

2016-09-13

FarEye's platform supports exhaustive features like: Automated routing for dispatch, on-demand dispatch for JIT Requests, capacity planning, live performance dashboard for multiple branches, Reports and analytics to improve the speed of decision making, Geo co-ordinates & ePoD capture, live tracking and ETA to customer, one touch assist buttons for employees on the go, high data security with in-built MDM, BPM Engine among many others.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thanks for review

Read more
Jeffrey J.

Great field tracking software

2015-12-04

With great features like real-time tracking and monitoring, auto routing and auto-assigning etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thank you Jeffrey to review us.

Read more
Khaja M.

UPS<>FAREYE

2020-02-28

Helps in complete visibility of shipments, at each point.

Pros

This software is customisable and easy to use, which increases the visibility in our last mile delivery processes.

Cons

There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thank you for the review.

Read more
Sagar T.

FarEye for Last Mile Delivery

2016-09-13

We use FarEye for our delivery operations - it gives us real time field visibility and live proof of service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thanks for review

Read more
Nitin J.

Awesome Product

2020-03-04

Pros

Ease of usage and almost Nil manual data inputs

Cons

Some times integration with our company software gets stuck

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Guni B.

Mara Xpress

2016-09-14

We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation. There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention. Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.

Pros

quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback.

Cons

We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering Intelligent Delivery Orchestration Platform

- Make it more flexible in terms of process implementation without adding too many steps. The process requires too many actions to be performed in order to move forward. - Add more search criteria in addition to the AWB, for us all customer attributes are extremely important - All releases should have configurations that have been tested and signed of on staging. We have experienced that the final release lacks some of the staging configurations. This needs to be managed better to avoid double work from our side which can get frustrating - Have one person in our office every couple of weeks who can sit close to our process and understand our challenges on the ground so solutions can be identified with a quick turn around. - Communication is key, all updates and developments should be well documented to ensure all stakeholders are aligned - There should be a weekly release email sent by the technical programme manager or consultant from Fareye to communicate the latest production releases along with their user manuals. This will put us at ease and reduce the back and forth that currently happens for knowledge transfer - Once a month a run through of the system should be done by the consultant at the client premises (in a training format)

Source: Capterra
Helpful?   Yes   No
Read more
Pasala D.

Last mile delivery app

2020-02-25

Ontime delivery percentage is at 95%

Pros

It's features and support which helps for last mile deliveries very effectively

Cons

need to Keep up the resources to handle to support business needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thank you for the review.

Read more
Komal P.

Energetic team with great product

2017-07-25

Pros

Experience with industry leaders helped us to implement the best practices along with the software.

Cons

We would have prefered a one-time fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thanks for Review

Read more
Anand S.

FarEye - Salesforce Automation

2016-09-19

Pros

With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thanks for the review

Read more
Avijeet k.

FarEye Technology

2016-09-13

Very customer friendly and easy to use.

Cons

Not much

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FarEye


Thanks for review

Read more