Freightos Features

Freightos

Online freight marketplace for enterprise importers

3.38/5 (13 reviews)

Competitor Feature Comparison

3PL Management
API
Access Controls/Permissions
Activity Dashboard
Air Shipping
Benchmarking
Bills of Lading
Booking Management
Carrier Management
Client Portal
Communication Management
Customer Portal
Data Import/Export
Discount Management
Dispatch Management
Freight Shipping
Geographic Maps
Ground Shipping
Historical Trend Analysis
Import/Export Management
International Forwarders
Inventory Replenishment
LTL / Shared Truckload
Labeling
Local Forwarders
Ocean Shipping
Order Management
Parcel Shipping
Purchasing & Receiving
Quotes/Estimates
Rate Management
Real Time Comparisons
Real Time Data
Real-time Updates
Request Assignment
Route Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Management
Status Tracking
Third Party Integrations
Waybills
Workflow Management
Learn moreCompare App
3PL Management
API
Access Controls/Permissions
Activity Dashboard
Air Shipping
Benchmarking
Bills of Lading
Booking Management
Carrier Management
Client Portal
Communication Management
Customer Portal
Data Import/Export
Discount Management
Dispatch Management
Freight Shipping
Geographic Maps
Ground Shipping
Historical Trend Analysis
Import/Export Management
International Forwarders
Inventory Replenishment
LTL / Shared Truckload
Labeling
Local Forwarders
Ocean Shipping
Order Management
Parcel Shipping
Purchasing & Receiving
Quotes/Estimates
Rate Management
Real Time Comparisons
Real Time Data
Real-time Updates
Request Assignment
Route Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Management
Status Tracking
Third Party Integrations
Waybills
Workflow Management
Visit WebsiteCompare App
3PL Management
API
Access Controls/Permissions
Activity Dashboard
Air Shipping
Benchmarking
Bills of Lading
Booking Management
Carrier Management
Client Portal
Communication Management
Customer Portal
Data Import/Export
Discount Management
Dispatch Management
Freight Shipping
Geographic Maps
Ground Shipping
Historical Trend Analysis
Import/Export Management
International Forwarders
Inventory Replenishment
LTL / Shared Truckload
Labeling
Local Forwarders
Ocean Shipping
Order Management
Parcel Shipping
Purchasing & Receiving
Quotes/Estimates
Rate Management
Real Time Comparisons
Real Time Data
Real-time Updates
Request Assignment
Route Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Management
Status Tracking
Third Party Integrations
Waybills
Workflow Management
Visit WebsiteCompare App

Freightos Feature Reviews

11 reviewers had the following to say about Freightos's features:

Sandra H.

Very easy to use even for beginners

2018-01-09

Pros

I have completed two shipments that were booked via the freightos website.

Cons

I would love to have a way to track prices over time between specific ports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Sam B.

Made a complex problem simple - what more could you ask?

2018-01-26

Ease of shipping internationally without the hassle.

Pros

The freightos software and site is very intuitive and easy to use when looking for shipping quotes.

Cons

I am a first-time importer into the USA so there was a few grey areas that I didn't know about until they were right in front of me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shaul R.

BIG SCAM! They will give you great quotes, but will ask for 40% more when they hold your shipment!

2018-03-05

Cons

I booked with them a shipment for supplies from China After picking up the products, they told me they had to adjust the price because the class of my products is diffrent due to shipping (never happened to me before) and they raised the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

DO NOT USE!

2018-09-18

Absolutely terrible, it wasn't until I raised a case with customer service that I heard back from my contact that they were investigating. The customer service rep didn't even follow up to share what was found in the "investigation."

Pros

I received a call today saying that for the FIFTH time they were again going to have to reschedule delivery due to not having enough trucks.

Cons

None, my manufactutuer even said I over paid!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Cery P.

Buyer's Stay Away WORST EVERY DO NOT USE

2018-07-13

it got hung on the stars but then it was fine

Pros

it is a great idea, but this software and company are still in BETA still should not be on the market, they should know better

Cons

They blew our shipment and kept our money, they do not know their carriers like they say, THIS is a BIG SCAM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nir W.

Great platform. Wonderful support team, I would like to mention Noah for a great service.

2017-08-24

Pros

Very easy to sort in order to easily find your needs.

Cons

I expected that the prices will be cheaper then the alternative ( regular forwarder ). Especially for air freight.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Jack F.

Excellent product, saves us time & money

2017-08-21

Pros

On top of that, customer support is always there to help me through any unique shipping scenarios and make sure I get the best price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Freightos


Always a pleasure to hear from a happy customer!

Read more
Andrea P.

BAD SERVICE

2017-11-20

Cons

As far as I can see once they take your money they don't care about your shipment. They don't follow up any at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Freightos


Again, I¿m sorry that you had a poor experience. As our support team mentioned, it appears your supplier did not convey the required documentation to the trucker, causing both the delays and the fees. In addition, the trucker¿s official sizing report shows a larger shipment than initially booked. Freight is complicated and these things do happen but we feel like we have tried to provide the best possible support during the process nonetheless. I¿m sorry that you¿re experience was not the outstanding one we aim to provide.

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Anonymous
( company, 501-1000 employees)

The way freighting should be.

2018-01-10

Easy fright services.

Pros

Frightos has made it extremely easy for anyone to get the same kind of service large companies get.

Cons

It wasn't very straightforward about how the whole process works. Some things are left vague and I felt like I had to cross my fingers I did it right. A lot of money is on the line so a positive confirmation you did things correctly would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Curt N.

Easy to understand marketplace

2019-12-03

Positive - it has helped us get the best pricing we can on freight

Pros

Freightos is a very intuitive and easy way for us to compare freight pricing across a number of providers

Cons

It would helpful if there was a repository to store our standard customs info, and other important information so that we didn't have to send over and over again to each freight forwarder we use.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan S.

AVOID AVOID AVOID!

2021-04-29

Pros

It seems cheap at first and like it will make things easier and streamline the process but they will hit you with new charges and provide zero customer service.

Cons

I was forced to pay 500% more than what I was quoted (and had already paid for) because they claimed I didn't submit a corrected piece of paperwork quickly enough. They had the form for two weeks but waited until a few days before the boat took off to tell me I needed to correct something on the paperwork. I had submitted all my paperwork and paid weeks before and was travelling without access to a printer/computer to do this. A deadline was never communicated and I submitted the paperwork a few days later. Apparently this was too late and now I have to pay more. I tried to go through the dispute process and FreightOs was ABYSMAL. Each email came from a different person, they always said they were looking into things and then I wouldn't hear back for days. Eventually someone told me they agreed: I was never given a deadline and the potential charge was never explained upfront. But FedEx offered to take off $100 of the charge so they were considering it settled. I've repeatedly asked what I did wrong that has made this charge my fault and not FedEx, who failed to communicate appropriately. No one responds. Now they've sent a letter from legal claiming I'm ignoring them and I need to pay immediately. NEVER AGAIN WILL I USE THIS COMPANY. I thought the advantage here would be a certain level of support and a streamlining of the process that would help me avoid these kind of charges. I wish I had just done the booking myself and saved the money I'm now losing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more