FreightPOP Reviews - Page 2

I need to ship fast - FreightPop allows for multiple quotes in one place making it easy to choose the most cost-efficient option for our business.

There is a learning curve for amenities other than pulling shipping quotes.

Thanks for your 5 star review! The entire team here at FreightPOP loves to hear from our customers and we look forward to working hard to bring more shipping solutions to your business!

Excellent customer service that is quick to respond and assist if needed. Friendly team of software developers and implementation specialist. Simple roll out and easy to use from day one.

No cons were added to this review

Thanks Christian for the great review! Our goal is to always keep our users first with excellent customer service and experience.

Ease of use Ability to import my own carriers and rates Eliminates the need to use multiple systems to get the best rates and transit times

I would like it if an additional address line was added in the Ship To window when creating shipments.

Very easy to use, customer support is very responsive and addresses problems quickly. The process is self explanatory, and allows anyone to ship something knowing they are getting the best rates.

There needs to be reporting features that accounting can use to accrue and estimate freight costs for the month or quarter.

you can see all LTL carriers rates at the same time, which makes quotes a breeze. info is easy to input and returns valued fields

inability to match with some of our ftl providers and help with our tracking of those providers

Drew, thank you for your review. We understand the importance of visibility for ALL of your carriers, not most of them. We'll be releasing enhanced tracking functionality during Q2 to track your FTL shipments better using various technologies, including GPS, ELD, and mobile tracking. Help is on the way! Contact me anytime with ideas or feedback. -Kurt (CEO) kurt@freightpop.com

Pretty seamless integration with Veracore. Easy to use and feature-rich. Processes both small parcel and LTL shipments.

Some room of improvement for LTL (direct carrier).

There are a number of great things about FreightPOP regarding features, freight visibility, and reporting. However, the true value lies in their customer service. Issues are fixed promptly, questions are answered within minutes, and their customer service and development team goes above and beyond in ensuring that the system works with your business.

The relative newness of the software means there are intermittent issues that might arise. There are also more features in the works that will require patience.

Thomas, thank you for the great review and feedback. Our team loves having you on board as a customer. Let me know if I can help out in any areas. Kurt

They work with you to improve their software directly and make it much easier to use. They respond in a timely manner to any inquiries or issues you may have with billing, support, software, or shipments.

Shipment tracking on a mobile device is difficult to use at the moment.

Hi Jacob, Thank you so much for your positive words about FreightPOP! We're thrilled to be making your shipping and logistics operations easier! If you have any feedback or need assistance with any feature, our team is just a message away!

Sending out multi stop load confirmations with appts and pallet count attached

Programmers are already addressing all flaws and issues no complaints at this time.

Daisy, thanks for the review. Glad to hear your issues have been addressed. Let me know if I can help in any way. Kurt

Ability to shop and ship across Parcel and LTL, etc. We do a lot of both so it's nice to have it in one place. Tracking is great too because previously I spent way too much time calling these carriers to track shipments for customers. Used other TMS's but this one is the best I've found so far.. especially at it's price.

There's no mobile version, which could've been nice on the go.. but it's really not a big deal, cause I usually use my computer.

I like all of the options it provides, we get great reporting, tracking is much easier, ability to send out spot quotes. It is so easy to rate shop and find the best option for our freight. The support that we have gotten has helped us work through any issue right away.

No cons were added to this review

Thanks Timothy! We love to hear that you are #shippingsmart with FreightPOP and taking advantage of many of the features it provides.

You can manage the ships that your company does no matter the company, weight or time, you can do easy comparisons in a list and monitoring the status of every ship, you can set a report easy and very quickly, you can also create billing for personal or external use, in this app the tracking of your packages is centralized and the reports and very useful and professional. It is amazing for me, because it has all the features that you need to manage your package, no matter what you need, the app brings that option for you.

No cons were added to this review

Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them.

not much to dislike about this program, might be nice to have more detailed instructions when first using it.

Janice, thank you for sharing your experience with the FreightPOP community. Even though we love hearing there is "not much to dislike about this program", we will continue our relentless pursuit of improvement. We are here to help you ship smarter and ship easier. -Kurt

Ease of use and rate shopping are the best.

Not all carriers are integrated for tracking.

Thank you for your review of FreightPOP! We're thrilled to hear that you and your team love using FreightPOP and we look forward to continuing to build the product to meet your expectations.

Unlimited logins, cloud base, simplicity

Loading speed, after updates having to log out to see the new updates

Your Capterra review is a fantastic gift to us. Thank you for your support and for choosing our services, Ramon.

This software does exactly what I need and if I find a function that needs improvement the company responds so quickly to adapt the software to fit my needs!

The only con that I can think of is the description field is too small for ease of use when typing up a BOL.

Allie, thanks for your feedback! We're so glad that you are finding exactly what you need in a shipping software. As far as the BOL suggestion, we'll get that sent over to our development team right away to review.

FreightPop has streamlined our daily shipment booking process increasing our overall efficiency.

The visual layout of the system generated BOL could use improvement.

Thanks Kelly! We love having you and Onyx as part of the FreightPOP community. Let us know how we can improve the platform and make your job easier. -Kurt

Friendly user interface, highly flexible support/development team

Complexity of integration with external partners