Logitude World Reviews

Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.

After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.

Thank you so much for this 5-star review. We really appreciate your trust and support! We will do our best to continue providing world-class services and strive to exceed your expectations. We are delighted to have you as a customer and grateful for your help in spreading the word about us.

The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting.

Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.

compare to my complaints nothing is good

Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.

Thanks for your time to evaluate our product. However, it's disheartening to receive such a bad review on a support system that you never tested. We tried to reach you since February, but unfortunately with no response at your end. Our SLA records for responding the customers is within an hour range, as well as resolving them. On the other hand, thanks to your team who allowed for the discussions to...

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The overall experience is very intuitive. Simple screens with powerful features on the back, make it an important tool for even the most inexperienced.

As with all Saas solutions , are not fully customizable on the specific needs of a company, rather than trying to fit into the mass of the industry. There are some features that lacking comparing to other alternatives and should be included by default in my opinion, but maybe they will implement them in the future. The handling of Customers vs Agents is counterintuitive at times.

I am using logitude for 6 month now and the software is really complete, easy to use and help us to save lot of time. The value for the money is excellent, the setup and deployment is easy. Really for me an excellent software changing my daily workflow in the good way.You also can connect easily to quickbooks, this interface cost thousands with other sofware providers.Last but not least the back office and assistance at Logitude is of high level they really proessionnal helping and understanding your problem easy to contact and fast answering, this is something extremely valuable.My recommandation go try it you a master choice.

The preset reporting might be setup differently but as they can be tailor made this is really not a big issue.

Great features, very detailed and easy to use after 2-3 weeks usage.

Missing out some small features like received rates for LCL ocean freight and reports for employee commission.

The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access. Upon watching...

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Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.

After implementation process, everything is logical and easy to use.The database architecture and process fits to our working way however we have some specificity, that Logitude team were able to adapt to.Logitude offer us a great tracability for each shipment, in terms of events and documents sent and received, also specific view can be easily managed.Automation module permit us to save a lot of time, and avoid the human error issue...Build in Follow up allow to make perfect to do list for each user while its directly linked to shipment. A special thanks to [SENSITIVE CONTENT] for their usual avaibility help and assistance.

Of course some module are missing, since our industry has to evolve each day.But in 6 months of use we have already saw modules that were missing. The 4 times / year release, make us confident in the fact that all needed development for our industry will be done timely.

Thank you for the kind words! We are constantly striving to improve our freight forwarding software to meet our customers' needs. Your trust and confidence in us really mean a lot. We look forward to having a long-term relationship with you and ensuring that all your needs are met efficiently. 

Completed solution for freight forwarders with an efficient CRM and comply with transportation best practices.

Doesn't includ FMS fonctionalities to manage your fleet if you are also a carrier.

The price is very inexpensive that’s why it’s good to begin your business

The aspects is not intuitive for me ! All menu is ok regarding how you want for international transport !

Thank you for trusting our freight forwarding software. We look forward to working with you on all your future needs!

- User Friendly - Value for Money- Excellent Customer Service- You can create your own style of any documents/templates by your own

- Multiple Accounting reports are missing.- API are bit expensive if you want to integrate with other software internally.

Thank you so much for this review. We really appreciate you being a customer since 2018.

Logitude is a very easy, full feature system on cloud available right now. We tested many systems before signing up with them in March '2020. It has all the tools/features available required to run our Air, Ocean and Road Freight business. There is nothing that our users miss managing the operations from bookings, documentation and invoicing.

Only two things: One the system should have an optional full accounting module which will make life easier for small companies. Interface with QBO works fine but a full module is badly required for those who need it to manage in a much efficient way in terms of accounting. Secondly, the system screens badly need upgrading to new internet age. The current screens look like from the early 2000s. Everything works but just the feel is old - like an old Marriott on the beach (old but maintained but needs renovation)

Get coordinater's job more efficient, key in data one time, can generate several report. Accounting system is quite usuefuly, can avoid any overdue and duplicated payment. System connect with airlines system is very usueful, but still need get adjustment in China.

This software get our job more efficient, and hope in the future, you can add any tracing part connected with airlines/shipping lines system for customer to follow up their shipment will be perfect. And there are any function that can send email automaticly to follow up ATA, DELY....

Dear Holly Fang, Thank for the good review. Please make sure you are using the HTML5 version. It is much faster and should work fine even if your Internet connection is slow at times. Stayed toned to our regular releases. We are planning some automated emails to customer that we are sure will be very helpful to you For statuses from airlines ¿ we do have this feature. Our help desk will contact you with more details.

combi: logistics & finance and detailed.

no comment. sometimes it can be faster.

Thank you so much for the positive rating. We're happy that you're happy.

all in one package covering trucking (FTL, LTL), FCL, LCL, own groupages, airfreights. Very handy tool where data from previous shipments can be copied (even costs and selling rates). Good customer support. Overall we are happy with this tool and would recommend it to others small or mid size forwarders to use it to full extend.

quoting tool is not really user friendly no solution for warehouse management or customs clearance process EDI data export and import from partners does not an exist no break bulk options/booking

With Logitude, it's easy to create AWB's, quotes and invoices and directly share them with your customers via Shared Logistics. You can also easily create frequent shipments by simply copying them.

We like everything about Logitude. It's truly is a system for the future.

After getting warm with it, it is a great pcs of software. you can copy shipments, change shipments very easy and quickly. due to web based architecture you can login from everywhere (iPad, pc, mobilephones) support is great!

havn't found so far :-))))))))))))))))))))

Many thanks for your 5-star review. We appreciate you being a customer and spreading the word about your experience with Logitude freight forwarding software.

most of the operational tools, quick development for new features, and a good mix of accounting in the operation give good control over cost/budget to actual expenses, and collection. also, good control over payment/collections.

warehouse /cross dock systems still very complex and not effective so is the quote system- the crm...not efficient.

Excellent features per price value. Logitude willingness to work with us regarding customization.

Lacking a rate module (having this feature would help organization gain a competitive advantage).

Easy tıo use, economical and efficent palatform. Receive very fast technical support in case of any software problem. The best in class customer service!

Able to send FWB/FHL message from the mobile telephone whenever I connect to internet. No need to go to airport or head office for this function. Time and personnel saving.

ITS A CLOUD SOFTWARE. SIMPLE TO CREATE SHIPMENTS OR COPY/DUPLICATE THEM. POSSIBILITY TO CREATE CUSTOMIZE EMAILS/DOCUMENTS.

INVOICING (NO CERTIFICATE INVOICE FOR PT CUSTOMERS); SOMETIMES BUGS/ERRORS OCCURS AND IN SOME CASES IT TAKES TOO LONG TO SOLVE THEM; SHOULD HAVE ALREADY AN APP VERSION FOR MOBILES, AT LEAST FOR OPERATIONS/TRACKING.

For internal structure it works perfectly and customer’s also happy with this software. It is well done for accounting, has all tools for freight forwarding industry, smooth interface and support is perfect.

Nothing

Easy access and easy to use, very afriendly to new users

not agreeable with the Chilean Accounting requirements .

Ease of use is key. Clear and concise dashboard helps us to stay on top of all shipments.

There is an inconsistency between quoting forms/documents that they are in the process of cleaning up.

Thank you so much for your review! We will share this with our team to let them know to keep up the amazing work.

- Covering all aspects of core logistics operations, although it needs some other options like miscellaneous job file, for example when you do packing or documentation service but you don't move the shipment, so, you need to file this service without putting origin/destination/AWB/BL etc.. - very nice data capture for all details you need in regards to reporting.

easy to use in the matter of filling up forms and fields