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MyCarrierTMS
LTL shipping simple, fast, and cost-effective
Last updated: May 2023
Functionality
4.5
/5
98
Total features
43
5 categories
MyCarrierTMS features
Common features of Freight software
Lynda B.
Glass, Ceramics & Concrete, 11-50 employees
Used daily for 2+ years
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This software saves a lot of phone time our customer service used to have to contact the freight companies. Also we don't have to worry about going to several different websites to schedule our pickups.
We can schedule our LTL freight on line with one interface to all our freight carriers.
There are times when you are first adding customer names and addresses where it can be cumbersome when you have multiple locations. Once you understand the process it is very simple to implement.
Jake M.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 6-12 months
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So far my experience using MyCarrierTMS has been great. It's been easy to train my staff on the functions, and I have not experienced any issues thus far.
The thing I like most about this software is the ease of use. It's very user friendly, and has all functions needed for a small to mid-size business to manage their freight.
What I like least about this software is the lack of ability to handle invoicing. Many TMS systems can pull in invoices through API and match them against the original quotes.
Thank you Jake for the feedback. We take all of our customers comments seriously. By the way, we do have invoice auditing coming - reach out to your CSA and get details.
Mike G.
Construction, 51-200 employees
Used daily for 6-12 months
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The set up of the product was very simple. Easy to use and great support. As MyCarrier TMS grows I am looking forward to being able to expand our use of the product to speed up how we currently have so manual processes in place.
The product is very user friendly. When our freight clerk first used the program they was very happy on how many steps it saved them. We will be changing our company software after the first of the year and MyCarrrier actually works closely with the software company.
The fact that I did not come across this program sooner. In the future if MyCarrier provides a small package shipping program that is close to what they have for the LTL and now FTL service, then my job as a manager has become less stressful.
Bill H.
Business Supplies and Equipment, 51-200 employees
Used daily for 2+ years
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I use it every day and have been very pleased with the ease of use.
In less than 1 minute I can get a range of quotes for any shipment I have including expected delivery time.
On rare occasions I have trouble logging into the site. I'm not sure if it's when the internet is sluggish or if they may be doing an update or something.
Donna B.
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for 2+ years
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Very happy and successful with Mycarrrier TMS--customers are very pleased with the software and happy that we freed up some of their time.
Showing the dashboard to my customers is very helpful and by demoing it that can understand it a quick glance how much time this will save them.
The item that I like least is the fact that we do not have a demo screen for customers.
Tim L.
Chemicals, 51-200 employees
Used daily for 1-2 years
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Entering shipments for prepaid and prepaid-and-add shipments for our customers.
I enjoy using MyCarrier. The quote history function is useful, especially the ability to clone previous shipments. Starting an new quote for a first time customer is also easy with the option to type the address.
There seems to be unnecessary pop-ups, for example the option pay for insurance. Maybe there could be an option to "don't show again". It would also be nice if you could save product descriptions as a product name.
cody r.
Construction, 201-500 employees
Used daily for 2+ years
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I use this system daily, and have gotten use to this software. I would recommend it to anyone.
ease of access. its very easy to save quotes.
Would be nice to have more general info on shipping. the site is geared more towards warehouse/logistic smart people. It takes several googles for sales people to understand the shipping language sometimes.
Mary Beth C.
Plastics, 11-50 employees
Used daily for 2+ years
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I truly love this platform
All my carriers in one place makes my job so much quicker and easier!
The alerts need to be more specific about what the issue is
Glyn C.
Building Materials, 501-1,000 employees
Used daily for 2+ years
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I'm very impressed with My Carrier, a great asset to my shipping needs
All my carriers are reachable at one location. quick, easy and a wealth of information
Days where all carriers or all processes don't work
Steve S.
Transportation/Trucking/Railroad, 10,001+ employees
Used daily for 2+ years
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This is a great product for companies needing to improve efficiency
Easy to use and great demo team to help set up!
I am not totally sold on the TL rating yet.
Becky C.
Import and Export, 11-50 employees
Used daily for 1-2 years
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It is convenient and has our favorite shippers on it
There should be more shipping companies on it
Becky, Thank you for the feedback. I'd love to discuss other shipping companies you'd like to see. Currently we support over 70 LTL common carriers. Thank you. We appreciate your business and feedback.
David C.
Warehousing, 51-200 employees
Used daily for 1-2 years
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For the most part, it is a great software. we mainly use for quotes and tracking.
Tracking and quoting abilities. Just having this online and up-to-date is crucial.
Ease of use, functionality. Drop down selections limited, ability to add additional selections
Dave M.
Consumer Goods, 51-200 employees
Used daily for less than 6 months
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Customer service is great and easy to get a hold of, quick to respond, very helpful at getting carriers set up. This website is a great tool to get set up and cut extra time out of your day. You can do everything in one place and compare all carriers in one spot.
Super user friendly, cut a lot of time out of my day for searching for the right carrier, transit time or price. Nice to be able to quote volume loads with everyone that offers that on one site as well.
Tracking via some of the carriers is not always current or up to date, but very detailed when it is.
Willaim S.
Retail, 51-200 employees
Used daily for 6-12 months
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The software was easy to use. Everything I need is in one place making it easy and saves time.
You need to be able to update shipping information after you receive quote.
Randy M.
Packaging and Containers, 11-50 employees
Used weekly for 1-2 years
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Good to very good!
Ease of use. It is easy to train new folks how to use the system.
Not too many problems. Accurate for delivery times and pricing 85%+ of the time. Tightening the other 15% would be great.
Alex B.
Transportation/Trucking/Railroad, 10,001+ employees
Used daily for 2+ years
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My experience has been excellent, I now have a tool I can present to my customers to save them time and headaches and help them overcome challenges that some of them did not realize they had. This offering helps me to further build my relationships and trust with my customers who see the benefits of using the platform.
This software offering helps the efficiencies of a business in a number of ways no matter the size of business or volumes of freight they ship. The main impacts being but not limited to live tracking and visibility of their shipments, accurate quoting, minimum billing errors and the have access to their data. The platform is very user friendly and most customers are able to pick up and start using after the 1st demo. The integration process is easy and backed with support with a click of a button.
My main disappointment has been the inability to book outbound collect shipments on this platform. This limits the customers ability to use this platform as a one stop shop tool, it also does not allow them to have visibility of these type of shipments as well. There are many customers in my market who ship 50/50 prepaid versus collect, it makes no sense for them to use this platform for prepaid shipments and then carrier websites for the collect shipments.
Charles B.
Logistics and Supply Chain, 5,001-10,000 employees
Used daily for 1-2 years
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I really like the TMS System and I feel it is a necessary tool for shipping. When it is fully in use, it allows everything to be done easily and gives everything needed to know status and create documents all i77015041900 n one place. The best part of the experience is the availability of customer service. They are quick to respond and know exactly what is needed to resolve the issue quickly. They are a big asset to this system and all have been really good in making this process easy.
The Calendar View and the Google Maps Feature. I feel the Notification of shipment status and knowing where to ship are missed a lot by my shippers not utilizing the TMS system. Having these features available through the TMS has shown a difference and now my shippers using this system know more about their shipment and their customers.
I wish it was more user-friendly. A lot of my shippers like Kuebix more because it works like an App on an I-phone. It is almost "Dummy-Proof" on how to use as one of my shippers put it. With the TMS, it seems to be a larger learning curve and I keep running into issues where the shipper gets stuck and they stop using the system. If able to use more like starting up an App on your phone I feel will help get more shippers using on a regular basis.
Amanda B.
Wine and Spirits, 501-1,000 employees
Used daily for 1-2 years
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I could not have asked for a better team to get us up and running with a TMS System. There were a lot of areas we were not knowledgeable in and MyCarrier's Customer Service and Sales Team were more than happy to educate as we went through the process from beginning to end.
Integration was super easy. Customer Service is top notch and available pretty much 24/7. Quick response times from Customer Service. Centralized location for all of your shipments making your market share easy to analyze. Very user friendly.
DFQ Quotes are still being integrated. Once that is done all of our LTL Business will run through MyCarrier.
Sean V.
Wholesale, 51-200 employees
Used daily for 2+ years
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We have saved quoting time, and improved our customer service working directly with carriers (rather than 3PL middlemen). We have improved our rate negotiations with our carriers with better lane data and analytics.
This software saves so much time. Anyone can get quotes from all our accounts in moments. That data is saved and accessible by others, so it is easy for different departments to work on various steps of a shipment if needed. The reporting tools are fantastic for looking into costs, savings, lane data, and activity. The technical support staff is top notch.
Software is fairly simple to use. I hope to see more levels of users in the future (we have multiple locations so in order for a sales rep to look at options at all locations, they by default have access to carrier settings. I'd like to protect that from accidental access).
Olga R.
Consumer Goods, 201-500 employees
Used daily for 1-2 years
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Very easy to use, great tool to have
Functionality and super user friendly. Love to have all the shipping data in one place
When uploading QUICK SHIP, I suggest to have a button in which you can select all the shipments you want to change the ship date for.... in case you quoted them with a past date, It will be faster to be able to select all of have a check box to check all the changes you want to to for the same field, and do the changes at one time
Vicki C.
Machinery, 51-200 employees
Used daily for 6-12 months
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MyCarrierTMS allows our customer service reps to quickly determine shipping rates and set up shipments without having to visit multiple carrier websites, saving significant time in order processing.
Use of MyCarrier has definitely streamlined our shipping processes by integrating multiple carriers in one place. The software is easy to use and allows our customer service reps to quickly enter shipment data and receive rates and transit times quickly. This is especially helpful while working with a customer on the phone during the order process. Integration with our existing business processes was quick and easy. Help is available when needed..response time is very quick! I like that the forms are customized with our company logo!
It would be great to get a couple more carriers that serve our area integrated into MyCarrierTMS, but these companies apparently do not wish to participate.(?)
Kendra T.
Transportation/Trucking/Railroad, 10,001+ employees
Used daily for 2+ years
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Using the data from my customers quotes/shipments I am able to have an intelligent conversation with customers about where their shipments are moving as well as identify target areas.
This system is very easy to setup. My customers love they can quote, ship, track, get documents, etc all in one spot. The time saving to our customers invaluable. I just met with accounting and shipping at a customer location that is so excited to be able to use the same website for all their necessary information.
From a rep's perspective it has all the info we need to be able to capitalize on the information entered by our customers to work to be more competitive and gain market share. I am unable to think of any features I dislike.
Vince D.
Building Materials, 51-200 employees
Used weekly for 2+ years
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I came into a Logistics Coordinator position with absolutely zero experience in this field. Using MyCarrier, I was able to quickly learn the function of my new position, and it made the whole process so easy I was able to handle my job fully within only a couple days.
MyCarrier makes the scheduling portion of my workflow incredibly fast and easy. In the one time I had to reach out to their customer service chat, they responded quickly with a solution to the error message I was getting.
Nothing major, a couple features I wish was were there would be the ability to change the ship date while on the Carrier Selection page rather than going back a page to change it, and then forward. The other would be the ability to cancel a pickup directly from MyCarrier. Maybe I'm not seeing this feature, it seems like something that should/would already be there. As it is, if a customer makes any last minute changes to a delivery that requires a new pickup date, I need to call the carrier and go through that whole process.
Pavel M.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 2+ years
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We are very happy with MyCarrier TMS and I have set several people on it even outside of the shipping department so that they may do their own checking instead of bothering us in the warehouse.
The most exiting feature is that now we have all of our carriers on one platform. We can easily compare rates and transit times when quoting. All the shipping paperwork is available in one place and it is uniform across the different carriers.
It does yet have an option for 3rd party shipping and pickups and deliveries to addresses other than ours.
Todd H.
Machinery, 51-200 employees
Used daily for 6-12 months
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The transition from Kuebix was very easy! Seamlessly done and a vast improvement to MyCarrier. Quotes from multiple carriers are setup with VERY accurate rates.
The only thing I'm not found of is, unless I missed it, is not having an option to not have PRO's automatically associated with pickups. Reason being is we have one printer and plenty of PRO labels from carriers to use which I me is easier for shipping.