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MyCarrierTMS Logo

LTL shipping simple, fast, and cost-effective

MyCarrierTMS Reviews

Overall rating

4.7

/5

98

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10

Reviews by rating

Suggested alternatives

shippo
shipstation
shipmonk

Pros and cons

Overall, I am happy with My Carrier, very easy to use once you knew how to use it. Customer service team is very nice, and always there to help solve the problem.
They are quick to respond and know exactly what is needed to resolve the issue quickly. They are a big asset to this system and all have been really good in making this process easy.
Very happy and successful with Mycarrrier TMS--customers are very pleased with the software and happy that we freed up some of their time.
Not having truckload feature until recently hurt.
Missing Section 7 on the BOL or does it show on the collect shipments BOLs.
I was struggling to find a TMS until one of my carriers introduced me to it.
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Time used


98 reviews

Recommended

KA
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Kimberly A.

Farming, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ease

Reviewed 2 years ago

we love it

Pros

the ease of running a quote and doing a BoL and label

Cons

nothing at all. like everything about it

Vendor response

Kimberly, Thank you for the feedback. We always appreciate hearing directly from our users.

BH
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Bill H.

Business Supplies and Equipment, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Rate Retrieving Product I've Used!

Reviewed 2 years ago

I use it every day and have been very pleased with the ease of use.

Pros

In less than 1 minute I can get a range of quotes for any shipment I have including expected delivery time.

Cons

On rare occasions I have trouble logging into the site. I'm not sure if it's when the internet is sluggish or if they may be doing an update or something.

SJ
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Stephen J.

Business Supplies and Equipment, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PTAC Crew - My Carrier Review

Reviewed 3 years ago

We have had a great experience!

Pros

We have found that the software integrates very nicely with our operations, and we love how cost effective it is.

Cons

We are not able to pull much accounting information above and beyond freight quotes.

GC
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Glyn C.

Building Materials, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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hvp

Reviewed 3 years ago

I'm very impressed with My Carrier, a great asset to my shipping needs

Pros

All my carriers are reachable at one location. quick, easy and a wealth of information

Cons

Days where all carriers or all processes don't work

TL
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Tim L.

Chemicals, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MyCarrier Daily User

Reviewed 3 years ago

Entering shipments for prepaid and prepaid-and-add shipments for our customers.

Pros

I enjoy using MyCarrier. The quote history function is useful, especially the ability to clone previous shipments. Starting an new quote for a first time customer is also easy with the option to type the address.

Cons

There seems to be unnecessary pop-ups, for example the option pay for insurance. Maybe there could be an option to "don't show again". It would also be nice if you could save product descriptions as a product name.

AM
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Aaliyah M.

Automotive, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review?

Reviewed 3 years ago
Pros

Keeps everything organized. I can see what's going in and out, and what should've been picked up.

Cons

Little confusing to learn at first. Also sometimes can find better prices on the logistics website than mycarrier.

mh
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matthew h.

Machinery, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely

Reviewed 3 years ago

I have nothing but success with my carrier. This TMS has changed the game for all three of our branches and continues to prove its worth.

Pros

my carrier successfully condensed the effort of navigating through multiple carrier websites to manage your everyday shipments

Cons

I have no complaints about this software

ES
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Erika S.

Food Production, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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really nice company, always answer my questions.

Reviewed 3 years ago

always resolve my quetions

Pros

its really easy to use and very helpfull

Cons

i realy like the service, nothing wrong with it

SK
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Shelli K.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ASF review

Reviewed 3 years ago

This system makes it faster to process BOL's and get more moving out of our warehouse daily

Pros

I like that it is easy to use and holds customer information which makes using it fast

Cons

Waiting for additional carriers to be added when requestesd

DC
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David C.

Warehousing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Winzer - DC

Reviewed 3 years ago

For the most part, it is a great software. we mainly use for quotes and tracking.

Pros

Tracking and quoting abilities. Just having this online and up-to-date is crucial.

Cons

Ease of use, functionality. Drop down selections limited, ability to add additional selections

mc
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matthew c.

Food & Beverages, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lehi Valley review

Reviewed 3 years ago

I can book numerous freight shipments in a day much faster than I could with our old system

Pros

ease of use and history search is very easy

Cons

I have not found anything negative about the use of this program

BC
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Becky C.

Import and Export, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Carrier review

Reviewed 3 years ago
Pros

It is convenient and has our favorite shippers on it

Cons

There should be more shipping companies on it

Vendor response

Becky, Thank you for the feedback. I'd love to discuss other shipping companies you'd like to see. Currently we support over 70 LTL common carriers. Thank you. We appreciate your business and feedback.

IO
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Ian O.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Esay to use

Reviewed 3 years ago

Just the overall easy use, and being able to quote multiple carriers at once. Also I like the breakdown of what was quoted versus what was paid for the year/month. Its the best program Ive ever used!

Pros

The inbound feature is what I like best about MyCarrierTMS. Its has been super helpful on bringing inbound shipments in to our location. It was very easy to integrate with fright companies.

Cons

There isn't much I do not like about the program. I have yet to setup the volume quoting, which seemed a little different than setting up the Ltl. That would be the only thing that hasn't been the best experience.

PN
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Patricia N.

Aviation & Aerospace, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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WDC Review

Reviewed 3 years ago

It's very efficient,

Pros

Ease of use, clarity, all carriers covered for shipments

Cons

Later in the day, some timing issues pop up with certain carriers..

JJ
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Jessica J.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best solution for managing customer quotes and shipments

Reviewed 3 years ago

100% satisfied. Especially with tech support - anytime I've had issues or requested changes, the IT is quick to respond and assist

Pros

What I like most about this software is the ability to quote and prepare BOLs from multiplier carriers on one screen

Cons

There are inconsistencies with insurance options. Sometimes there is a pop up, selling tms insurance, other times it defaults tot he carrier selected.

WS
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Willaim S.

Retail, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MY Carrier

Reviewed 3 years ago
Pros

The software was easy to use. Everything I need is in one place making it easy and saves time.

Cons

You need to be able to update shipping information after you receive quote.

JM
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Jake M.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jake's Review

Reviewed 3 years ago

So far my experience using MyCarrierTMS has been great. It's been easy to train my staff on the functions, and I have not experienced any issues thus far.

Pros

The thing I like most about this software is the ease of use. It's very user friendly, and has all functions needed for a small to mid-size business to manage their freight.

Cons

What I like least about this software is the lack of ability to handle invoicing. Many TMS systems can pull in invoices through API and match them against the original quotes.

Vendor response

Thank you Jake for the feedback. We take all of our customers comments seriously. By the way, we do have invoice auditing coming - reach out to your CSA and get details.

RM
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Randy M.

Packaging and Containers, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Atlanta Foam feedback regarding MyCarrierTMS

Reviewed 3 years ago

Good to very good!

Pros

Ease of use. It is easy to train new folks how to use the system.

Cons

Not too many problems. Accurate for delivery times and pricing 85%+ of the time. Tightening the other 15% would be great.

cr
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cody r.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Freight brooker site.

Reviewed 3 years ago

I use this system daily, and have gotten use to this software. I would recommend it to anyone.

Pros

ease of access. its very easy to save quotes.

Cons

Would be nice to have more general info on shipping. the site is geared more towards warehouse/logistic smart people. It takes several googles for sales people to understand the shipping language sometimes.

LB
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Lynda B.

Glass, Ceramics & Concrete, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Carrier TMS

Reviewed 3 years ago

This software saves a lot of phone time our customer service used to have to contact the freight companies. Also we don't have to worry about going to several different websites to schedule our pickups.

Pros

We can schedule our LTL freight on line with one interface to all our freight carriers.

Cons

There are times when you are first adding customer names and addresses where it can be cumbersome when you have multiple locations. Once you understand the process it is very simple to implement.

MB
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Mary Beth C.

Plastics, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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So Easy!!

Reviewed 3 years ago

I truly love this platform

Pros

All my carriers in one place makes my job so much quicker and easier!

Cons

The alerts need to be more specific about what the issue is

MG
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Mike G.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Carrier TMS a company that grows with you.

Reviewed 3 years ago

The set up of the product was very simple. Easy to use and great support. As MyCarrier TMS grows I am looking forward to being able to expand our use of the product to speed up how we currently have so manual processes in place.

Pros

The product is very user friendly. When our freight clerk first used the program they was very happy on how many steps it saved them. We will be changing our company software after the first of the year and MyCarrrier actually works closely with the software company.

Cons

The fact that I did not come across this program sooner. In the future if MyCarrier provides a small package shipping program that is close to what they have for the LTL and now FTL service, then my job as a manager has become less stressful.

SS
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Steve S.

Transportation/Trucking/Railroad, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time is money!

Reviewed 3 years ago

This is a great product for companies needing to improve efficiency

Pros

Easy to use and great demo team to help set up!

Cons

I am not totally sold on the TL rating yet.

DB
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Donna B.

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Saia Sales of TMS

Reviewed 3 years ago

Very happy and successful with Mycarrrier TMS--customers are very pleased with the software and happy that we freed up some of their time.

Pros

Showing the dashboard to my customers is very helpful and by demoing it that can understand it a quick glance how much time this will save them.

Cons

The item that I like least is the fact that we do not have a demo screen for customers.

DM
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Dave M.

Consumer Goods, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great time saver! Creates a bidding war amongst carriers. Very easy to use! Highly recommended.

Reviewed 3 years ago

Customer service is great and easy to get a hold of, quick to respond, very helpful at getting carriers set up. This website is a great tool to get set up and cut extra time out of your day. You can do everything in one place and compare all carriers in one spot.

Pros

Super user friendly, cut a lot of time out of my day for searching for the right carrier, transit time or price. Nice to be able to quote volume loads with everyone that offers that on one site as well.

Cons

Tracking via some of the carriers is not always current or up to date, but very detailed when it is.