MyCarrierTMS Reviews

Ability to have all my freight needs and companies in one location.

Bugs at the beginning, but all is well now.

Being able to offer customers 1 spot to go to for managing all their shipping no matter which carrier they are using (direct carrier relationships). As a carrier it gives visability to manage activity with customers from 1 screen.

Not all carriers are easy to intergrade and some customers too busy to learn something new give up going back to familiar ways.

Ease of use, clarity, all carriers covered for shipments

Later in the day, some timing issues pop up with certain carriers..

What I like most about this software is the ability to quote and prepare BOLs from multiplier carriers on one screen

There are inconsistencies with insurance options. Sometimes there is a pop up, selling tms insurance, other times it defaults tot he carrier selected.

We can schedule our LTL freight on line with one interface to all our freight carriers.

There are times when you are first adding customer names and addresses where it can be cumbersome when you have multiple locations. Once you understand the process it is very simple to implement.

The inbound feature is what I like best about MyCarrierTMS. Its has been super helpful on bringing inbound shipments in to our location. It was very easy to integrate with fright companies.

There isn't much I do not like about the program. I have yet to setup the volume quoting, which seemed a little different than setting up the Ltl. That would be the only thing that hasn't been the best experience.

The product is very user friendly. When our freight clerk first used the program they was very happy on how many steps it saved them. We will be changing our company software after the first of the year and MyCarrrier actually works closely with the software company.

The fact that I did not come across this program sooner. In the future if MyCarrier provides a small package shipping program that is close to what they have for the LTL and now FTL service, then my job as a manager has become less stressful.

In less than 1 minute I can get a range of quotes for any shipment I have including expected delivery time.

On rare occasions I have trouble logging into the site. I'm not sure if it's when the internet is sluggish or if they may be doing an update or something.

Showing the dashboard to my customers is very helpful and by demoing it that can understand it a quick glance how much time this will save them.

The item that I like least is the fact that we do not have a demo screen for customers.

I enjoy using MyCarrier. The quote history function is useful, especially the ability to clone previous shipments. Starting an new quote for a first time customer is also easy with the option to type the address.

There seems to be unnecessary pop-ups, for example the option pay for insurance. Maybe there could be an option to "don't show again". It would also be nice if you could save product descriptions as a product name.

ease of access. its very easy to save quotes.

Would be nice to have more general info on shipping. the site is geared more towards warehouse/logistic smart people. It takes several googles for sales people to understand the shipping language sometimes.

Calendar tracking. Branded BOL’s. Ease of creating BOLS.

Integrations can be a challenge. Each carrier is different and some require various key codes that make it more difficult to integrate.

Easy to use. I love how easy it is to input everything that you need and how it gives you multiple carriers to choose from.

Tracking is not updated regularly and is not very descriptive.

ability to quote multiple through multiple carriers through our own accounts is a game changer; scheduling pickups and insuring shipments is quick and effortless; integration with our processes was seamless; customer service was highly responsive.

freight auditing is possible, and while this is largely on the carrier, it could be better

The ease of looking at multiple quotes and being able to pick them out, then have it do the BOL for each different one. Makes it a lot easier for multiple users and the training of multiple people.

Adding in your contacts and products is a bit of a drag but once in there no issues.

my carrier successfully condensed the effort of navigating through multiple carrier websites to manage your everyday shipments

I have no complaints about this software

It so nice that you do up one quote and all of the LTL carrier that you have set up under you profile instant have your quote done.

The only issue that I have is logging onto the site , that is take some time ( 10 sec) to open up. That could be my computer issue not this site.

Dereck, thank you for the feedback. We value all of our customers feedback. If you continue to have slow logins, feel free to contact support through our live chat. Application performance is a top priority for us.

The ease of quoting and the address book and printing labels and BOL's saves 10 minutes or more per shipment.

That there is no option to turn off the window asking if I would like to purchase additional insurance

The fact that all the carriers we have accounts for are linked and i can compare pricing for all of them at the same time is a huge time saver.

With our special shipping situation, i would like to be able to choose between prepaid and collect manually to make BOLs easier for me.

its ease of use without having to use several carrier websites

Haven't found anything I dislike about it.

Price, Ease of use, functionality and the ability to personalize some features.

Adding regional carriers has been challenging due to carrier response.

Ease of use and quality of customer service

Pro numbers have been duplicated which has cause a delay in shipment.

I enjoy the ease of use and the ability to track and run reports on performance and shipping lanes.

there are a lot of down times, and if there is issues with any of my carrier sites, without a error notification

I solely use the quote and booking features. It works great. Love having everything in 1 location.

I wish there was a way to book Collect shipments.

all info from our carriers together in one system

hangs up sometimes, other than that it's fine.