Opendock Reviews - Pros & Cons, Ratings & more

Vagaro

Bitrix24

Goldie

GoRamp

DataDocks

STONE MLM

Arrivy Field Service Management

Opendock is a cloud-based dock scheduling system. It allows carriers, brokers, and dispatchers to book, update and cancel dock appointments with warehouses. It also serves as a communication platform for the supply chain and offers features such as single sign on, PO updates, quick booking, and more

Opendock

Android

Web-based

iPad

iPhone

Shipping Clerk Lead

I do wish the cancelation feature would be updated - often we can accidentally cancel the wrong truck or a company will "cancel" then change their minds. It can clutter the board.

Director of Operations

I love the ability for our carriers and vendors to self select open appointment times. Prior to subscribing, I had a person devoted to scheduling loads into facility.

Distribution Supervisor

Honestly, it is not on opendock at all, but carriers scheduling in wrong time slots or under wrong docks is my only con using the application currently.

Supply Chain

Experience has been great. Internal and external customers have complimented us on implementing Opendock.

Shipping Coordinator

Easy to understand, make my job faster and organize,  i love the way that i can calculate the time with each truck, so i can manage better al load for future pick up schedule.

Shipping

There are many tools in here that are valuable and the date that provided is amazing.

Site Manager

Inability to pay by PO and difficulty around payment for use of the system.

Regulatory Coordinator

UI is nice and user friendly. It works really well for tracking data and our daily operations.

Warehouse Manager

User interface is nice, really easy to get and amend the appointments.

Operations CSR Manager

System is very user friendly, easy to navigate.

Implementation Specialist

Opendock is well-regarded for its functionality and ease of use.

Inbound scheduler

When you cancel an appointment there should be a way to bring that appointment back and reschedule if it needs to be. More training for carriers so they can schedule and reschedule appointments.

DaySmart Appointments

RoadSync

Appointment Reminder

SAP BusinessObjects Business Intelligence

We were satisfied with Opendock. It worked as advertised and was overall easy to use.

Opendock is a good platform for scheduling trucks.

I have been extremely satisfied with our implementation of Opendock for our company. There really isn't much more to say than I have already said, it has been a game changer for our department, almost as much as hiring more staff.

Pretty much the perfect dock scheduling system!

It wasn't a bad experience. Opendock just needs to add sections where you can add much needed information.

Opendock appointment logs

It's great using on a daily basis and allows us to know what trucks are coming and all of the information needed.

Great Experience

Not bad. It allows tracking but there's to many hands that can Change at any time .

Good and bad

Billing has been difficult to deal with. The right hand did not know what the left hand completed.

Straight Froward System

it is absolutly best tool in the market to optmize the supply chain

OpenDoc The Tool To Speed Up The Supply Chain

Opendock has made scheduling and keeping track of trucking appointments easier. I like seeing how long a truck has been waiting and that the feature live updates for all users at the same time so there is no confusion on which trucks need to be completed and which ones are done. I do wish the cancelation feature would be updated - often we can accidentally cancel the wrong truck or a company will "cancel" then change their minds. It can clutter the board. Despite being able to take cancelled loads off of the screen, I still utilize this feature during shift change, and the appointments can look clogged with multiple accidental cancellations. 

Wonderful features with room for upgrade

Meh! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??)

Not As Useful

Great experience so far with using Opendock.

Opendock Appointment Scheduling Software

Good--we were rough at the start due to switching companies, but the more that we use Opendock, we are getting a stronger understanding of what it can do.

Recommendation of Opendock for proper scheduling

I like opendock. I am new to the program and this position and it was quick to learn.

OPENDOCK REVIEW

Love OpenDock!

Experience has been great.  Internal and external customers have complimented us on implementing Opendock.  

Supply Chain Game Changer.

Good, I like have a tool for inbound freight.  I would instructions for new freight companies for using opendock.

Inventory control supervisor 

it is a lot better in planning for inbounds

opendock review

Open Dock is incredibly easy to use and provides visibility throughout our organization

Inbound Scheduling with Open Dock

Overall, it has been great. Clean interface, easy use for the teammates, It is not complicated but is very beneficial to have as a team. 

Opendock Survey 

I love it, I can't believe I didn't use it before now. I will continue to use it, as long as it is available.

If you know, you know!

We've used Opendock for over a year now with very good success.  We've saved time and money and stabilized our receiving department employee scheduling.

Easy implementation with fast results

Very positive and has made a significant improvement to vehicle management at site

Vehicle management improvement

it is easy to work with. I have not found anything I don't like about Opendock system. 

Custom Drying NAV Inventory, Procurement, and Planning Coordinator for Le Sueur and Lake Norden | US Operations

It works great for our company for scheduling our vendor appointments.

Opendock Review

I miss Appointment Plus. I would've liked to see more of those options available in Open Dock. I don't like that we already have a subscription and have to pay more for other usage options. 

Miss Appointment Plus

Incredible user interface and appropriate features 

Opendock Reviews (2025)

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Pros and cons

74 reviews