Pacejet Features

Pacejet

Fully connected shipping with Pacejet shipping software

4.21/5 (14 reviews)

Pacejet Feature Summary

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Rate Management
  • Shipment Tracking
  • Import / Export Management
  • LTL Management
  • International Forwarders
  • Local Forwarders
  • 3PL
  • Quotes / Estimates
  • Regional Shipping
  • Real-time Rates
  • Multi-carrier Software
  • RESTful

Competitor Feature Comparison

3PL Management
API
Account Reconciliation
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Air Shipping
Barcode Recognition
Batch Processing
Billing & Invoicing
Billing Rate Management
Bills of Lading
Carrier Management
Container Shipping
Cost Estimating
Customizable Reports
Data Connectors
Data Import/Export
Data Verification
Delivery Tracking
Discount Management
Dispatch Management
ERP
Financial Analysis
Financial Management
Freight Shipping
Ground Shipping
Import/Export Management
International Forwarders
LTL / Shared Truckload
Label Printing
Labeling
Local Forwarders
Multi-Location
Multiple User Accounts
Order Management
Order Tracking
Package Tracking
Parcel Shipping
Performance Management
Performance Metrics
Quotes/Estimates
Rate Management
Real Time Comparisons
Real Time Data
Reporting/Analytics
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Status Tracking
Summary Reports
Transaction History
Transportation Management
Visual Analytics
eCommerce Management
Learn moreCompare App
3PL Management
API
Account Reconciliation
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Air Shipping
Barcode Recognition
Batch Processing
Billing & Invoicing
Billing Rate Management
Bills of Lading
Carrier Management
Container Shipping
Cost Estimating
Customizable Reports
Data Connectors
Data Import/Export
Data Verification
Delivery Tracking
Discount Management
Dispatch Management
ERP
Financial Analysis
Financial Management
Freight Shipping
Ground Shipping
Import/Export Management
International Forwarders
LTL / Shared Truckload
Label Printing
Labeling
Local Forwarders
Multi-Location
Multiple User Accounts
Order Management
Order Tracking
Package Tracking
Parcel Shipping
Performance Management
Performance Metrics
Quotes/Estimates
Rate Management
Real Time Comparisons
Real Time Data
Reporting/Analytics
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Status Tracking
Summary Reports
Transaction History
Transportation Management
Visual Analytics
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Account Reconciliation
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Air Shipping
Barcode Recognition
Batch Processing
Billing & Invoicing
Billing Rate Management
Bills of Lading
Carrier Management
Container Shipping
Cost Estimating
Customizable Reports
Data Connectors
Data Import/Export
Data Verification
Delivery Tracking
Discount Management
Dispatch Management
ERP
Financial Analysis
Financial Management
Freight Shipping
Ground Shipping
Import/Export Management
International Forwarders
LTL / Shared Truckload
Label Printing
Labeling
Local Forwarders
Multi-Location
Multiple User Accounts
Order Management
Order Tracking
Package Tracking
Parcel Shipping
Performance Management
Performance Metrics
Quotes/Estimates
Rate Management
Real Time Comparisons
Real Time Data
Reporting/Analytics
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Status Tracking
Summary Reports
Transaction History
Transportation Management
Visual Analytics
eCommerce Management
Visit WebsiteCompare App

Pacejet Feature Reviews

13 reviewers had the following to say about Pacejet's features:

Gerald k.

Great technical support

2018-05-11

Our CSR also benefit from being able to see and give our customer the best shipping rates in real time.

Pros

Interface are good there are test tool that can be used to recreate shipment. Logs are also very helpful.

Cons

Lot's of room for improvement. Still waiting for Purolator certification to do 1 call return waybill

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Gerald, thank you for your review. We're committed to working with Roadpost to deliver the best shipping software possible. We love that you find value in the API. Keep posted for new improvements. If you are interested in beta testing new products, please visit our website and complete the form under "support." Thanks!

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Shwannna J.

Life Saver!

2018-05-11

Pros

It allows you to consolidate shipments. It has made our shipping department easier.

Cons

Some forms are not automatic in the software and if the company need it to be generated its an additional cost. Pacejet considers this a customization forms. Their are days we need scan form sheet for USPS and this is not offered through the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Shwanna, thank you for your feedback. We're thrilled that you are happy with the customer service! We work hard to make sure customers are happy and continue to grow their businesses through better shipping processes--we call it the science of shipping. We encourage you to talk to our Customer Success team to see what can be done to address any future issues and concerns. Thank you!

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Dawn M.

Pacejet is the best shipping cloud software. Easy to use and helps you save money!!

2018-04-05

They used to have to hang up call our warehouse for shipping estimate then reach back to the customer.

Pros

2 things I love. Shipping over 150 orders a day, Pacejet helps a streamline shipping procedures better.

Cons

We use daily shipping large amount of packages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Thank you, Dawn! We appreciate TelQuest being a customer and look forward to showing you new features as they come out this year.

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Travis C.

Great shipping software.

2018-05-14

I think i benefit most, by being able to ship with any vendor from the same shipping source.

Pros

I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

Cons

International shipments seem to be difficult to process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform.

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Darren C.

Very responsive!

2018-03-09

Pros

The easy of integration with Netsuite, the consolidation of freight vendors for easy comparison and time saved for personal processing.

Cons

We have had issues with billing errors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


CMP Corporation is a valued customer. We have enjoyed working with them and are looking forward to publishing a case study with them in the next few weeks. We thank Darren for his review and his honesty about his experience using Pacejet.

When it comes to the problems that customers experience, such as the ones Darren mentions, we offer both a skilled support team as well as a Customer Success Management team to address any concerns that a customer may have and to help them realize the full value of the platform.

Issues experienced are not always related solely to one platform, but may actually involve the ERP, WMS, carriers, etc. That's why our team of experts work together to address issues customers experience, ensuring that Pacejet continues to help customers grow their businesses through better shipping, increased accuracy, more efficiency, and visible savings.

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Art M.

Excellent Implementation Team!

2018-04-18

Pros

They provide you with all the tools you need to get your shipping done!

Cons

I would like to see a way to customize reports to include fuel charges and even a way to automatically exports reports weekly or when you would like them to be sent out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Thank you for this wonderful review! Given your comments about reports, we wanted to highlight our current recruiting of customers for previews, as well as our advisory board. Please contact the Customer Success Management team for more information so we can identify a way to harness your knowledge and experience.

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Josh D.

good app to process the cheapest shipping method by size and weight

2018-05-11

saving on shipping costs

Pros

the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options

Cons

wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Thank you, Josh for your feedback. We appreciate your business and look forward to rolling out new features and functionalities that will benefit Pinnacle Peak Trading Company.

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Doug H.

Great product, easy to use

2018-04-19

Pros

The best part about Pacejet is the ease of use and how well it works with Netsuite. Has really taken our mom and pop to the next level. It allows us to ship via multiple carriers. Has definitely helped increase our daily ship outs.

Cons

Occasional downtime, reporting could be better too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Doug, thank you for your feedback. We encourage you to submit your interest to being part of our advisory board or in testing beta products. New tools like ShipOptics reporting may help with issues you've previously experienced. We look forward to working with you to continue to improve the platform and bolster the existing integration with NetSuite. We're committed to your success.

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Bill B.

Software seems to run fairly smooth however modifications taken longer than expected to complete

2018-05-11

We can ship product on a day to day basis.

Pros

It does what we need it to do I guess. I heard however can't validate, as I don't know other software(s) that it has a smaller foot print into NAV.

Cons

Working with two vendors to provide shipping functionality is burdensome when trying to get the two to work together to resolve an issue or make a modification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Hi Bill, thank you for your feedback. Your situation at Crest is different than many users, but we are committed to your satisfaction. We will be rolling out new integrations and functionality for Microsoft customers throughout the year. If you are interested in beta testing, please visit our website under Support and Get Involved.

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Rohit B.

Pacejet really helped us transform our business operations. Highly recommended.

2018-04-05

Pros

Everything is very well thought of. Integrates to Netsuite perfectly and is very quick and easy to use out of the box.

Cons

Integration process takes time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Hi Rohit! Thanks so much for leaving such a positive review.

We do know that implementation takes a few weeks to a month or more depending on the complexity of the integration and the timeline and availability of the customer.

Thank you for your understanding, as we are very happy to have you and Balaji as a customer. We'll be rolling out even more features and testing new modules this Spring and Summer. Make sure to contact our Customer Success team if you are interested in testing them. Thanks again!

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Sathish d.

I really appreciate our Account Mgr / Tech mgr, had good knowledge of process and application

2018-05-11

Pros

Nice integration tool for this purpose, This work and integrates good with Netsuite and Also with our WMS Adv

Cons

Some customization was not easy to approach, One example was to avoid few transactions not to be pushed into Paceject we had difficulties and found a long work around

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Satish, thank you for your review. We appreciate your business and are committed to continuing to support a robust NetSuite integration, offering new modules and tools to help you grow your business through better shipping.

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Jonathan R.

Very seamless integration with netsuite. Overall a very good shipping solution.

2018-04-05

Pros

The service is reliable and very user friendly. It's easy to train new employees quickly.

Cons

Reporting is not as robust as it could be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


Hi Jonathan! Thank you for taking time to write a review. We're happy to hear that you are pleased with the integration between Pacejet and Oracle NetSuite. Also, the fact that it's easy to train new employees is great to hear.

In terms of your comments on reporting, we think there may be new features and modules that you could take advantage of or do a preview of. Also, especially since you are a case study customer for us, consider whether you or someone at Tool Nut would like to be an advisory board member. We're always happy to hear from customers who are interested in helping us improve the platform.

Thanks again for being a valued customer!

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Rocco C.

PaceJet is NOT what it seems! BUYER's BEWARE OF PACEJET!

2020-01-20

We asked a lot of pre-sales questions which included going over what shipping carriers we use.

Pros

Web/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all!

Cons

PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Pacejet Logistics


This has been a complex implementation in which all parties have worked beyond the scope of the agreement. We understand the emotional tone of this content and have offered to work with them on remaining components in bringing them live as well as to extend their subscription at no further cost to deliver value. It is our intent to connect with this reviewer and move forward.

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