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Recommended
Kathleen L.
Retail, self-employed
Used daily for less than 6 months
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I switched to Pirate Ship to improve the shipping times of my overseas orders. I have seen VAST improvements for orders to Europe, I couldn't be happier. For some odd reason, USPS seems to always want to delay orders to Australia. But that is not Pirate Ship's problem. I love the easy view I have of my orders and their delivery times, where my packages are going. It's awesome!
I really, really appreciate that I can chat with support via instant text message at any time. That got me up and running in no time, and provided timely help when I needed it. No wondering how to contact support, it's a handy button on the screen at all times!! The shipping process is super simple. When that is done for the day, I love being able to scroll through my list of shipments to instantly view which have been delivered. The Pirate Ship interface is very clean, easy to understand, and quite simply beautiful. I enjoy the reports, especially the maps that show the destinations of my shipments. Cool! And of course the prices are commercially discounted, the best you can get.
I actually like to process each order one at a time, rather than in batches. The interface could support this workflow a tiny bit better (I always have to go back to the beginning to grab the next order). But this is tiny potatoes in an otherwise wonderful app.
samantha T.
Retail, 1-10 employees
Used daily for 1-2 years
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Overall been great. No plans to leave.
Pirateship is amazing! Not only is it free but it syncs with shopify, easy to navigate to find shipments, reports, file a dispute, add features & more. Their customer service is also very friendly and answers fast!
I wish they'd join up with fedex, too!!