Rose Rocket Features

Rose Rocket

Improve communications with systems, customers, and teams

4.79/5 (14 reviews)

Rose Rocket Feature Summary

  • Carrier management
  • Consolidated Invoicing & Billing
  • Customer management
  • Dispatch management
  • Driver management
  • Fleet / equipment management
  • Fuel card management
  • Fuel management
  • Load management
  • Load optimization
  • Mileage tracking
  • Quotes / estimates
  • Scheduling
  • Shipment management
  • Trip logs
  • Vehicle tracking

Competitor Feature Comparison

API
Activity Dashboard
Automated Scheduling
Billing & Invoicing
Customer Accounts
Data Import
Data Import/Export
Delivery Tracking
Electronic Data Interchange
Order Management
Order Tracking
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Shipping Management
Status Tracking
Visit WebsiteCompare App
API
Activity Dashboard
Automated Scheduling
Billing & Invoicing
Customer Accounts
Data Import
Data Import/Export
Delivery Tracking
Electronic Data Interchange
Order Management
Order Tracking
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Shipping Management
Status Tracking
Visit WebsiteCompare App
API
Activity Dashboard
Automated Scheduling
Billing & Invoicing
Customer Accounts
Data Import
Data Import/Export
Delivery Tracking
Electronic Data Interchange
Order Management
Order Tracking
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Shipping Management
Status Tracking
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


6 reviews

Rose Rocket Feature Reviews

14 reviewers had the following to say about Rose Rocket's features:

Chris Higley

RR Review

2019-07-12

Quick access to information dealing with an order Saves time Easy to work with Good communication with customers and team members

Pros

Quick and easy to dispatch orders A variety of filters to search for orders Can compare rates with carriers Real time "chat" with customers and fellow team members The availability to get bills of lading and other documents for an order

Cons

Some actions can be a little clunky Messages do not remain in the chat after being read Some status items do not appear in filters

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary Marsh

ROSE ROCKET REVIEW

2019-07-18

Huge time savings in a fast paced environment (ie dispatchng, invoicing, reporting).

Pros

- very good software in a fast paced environment when looking to dispatch partner carriers in the least amount of time - excellent rate visibility to both customer and 3PL to help gauge where you need to be for competitiveness - chat feature allows one on one communication in real time applying google to help search and populate shipper and receiver details

Cons

- still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates) - the ability or lack thereof to go back and correct "human error" - alot of jumping around from one screen to another - adding lanes to existing rates forces user to delete original and re-import new lanes (including old ones) and the having to remember which customers were linked to that account so you can re-link

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Grossi

The best TMS solution on the market

2017-06-30

Order Management made easy Instant access to my carrier rates Easy internal communications

Pros

Sleek and sexy interface, as well as the easy-to-manage back end makes this a great solution, not only for small-mid sized companies, but also for larger enterprises.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Transportation/Trucking/Railroad company, 1-10 employees)

The WOW Factor

2019-05-07

We use rose rocket as a selling tool to our customers, the online customer portal gives customers visibility of their rates, ability to live chat, live track, download their own PODS and Bills of lading, ability to print labels and ask questions.

Pros

From the day of integration the system work flawlessly. Order booking has saved the company employees and money.

Cons

As quoted by team after first week of integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean Kennedy

Rose Rocket has streamlined our day to day business operations; very happy with the product.

2017-06-30

organized operations and streamlined communication with drivers w/ the app

Pros

In addition the free app for drivers is key to communication between driver and dispatch but more importantly the customer with real time updates and signed PODs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Clark

Rose Rocket Review

2020-01-08

Its easy to use and all employees have access to the information within it so your not going back and forth with emails or other data bases.

Pros

For our company we track carriers, customers, booked orders, in transit orders, orders invoiced and paid, etc.

Cons

I find there are alot of updates that happen without notice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Short

A simple to use, diverse and feature rich TMS

2016-07-08

The chat function is innovative, and its in real time. Uploading our carrier rates and those of our clients helps to save us all time, and gives them multiple carrier options per shipment.

Pros

Uploading Tariffs saves us time and money.

Cons

I wish we had found this earlier :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rose Rocket

I highly recommend :)

Source: Capterra
Helpful?   Yes   No

Response from Rose Rocket


We're glad you're enjoying it Mike. All the best from all of us at Rose Rocket!

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Brendan Jarosz

Great Value, Great Support

2019-07-04

While some functionalities are lacking, I'm confident that these features will be built out over time.

Pros

Smart features like built-in Google Maps search, and an address book that suggests locations as you type make building loads quick and easy.

Cons

We'd like to build a load and have historical rate information, or carrier pricing options displayed immediately, rather than filling it out ourselves every time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Darryl Major

Darryl Major

2019-05-07

we are saving a lot of time it is so fast and easy to use .

Pros

* Easy to use * Very user friendly *Love the dashboard layout *love how mush information is right at your fingertips

Cons

I like everything about the software there is nothing I would change .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Bracegirdle

One Stop Shop

2019-07-04

This truly is a one stop shop for those looking at consolidating all of their requirements from Quote to Delivery. It is not hard to tell this comes from individuals who have hands on knowledge of the industry !

Pros

The direct chat feature adds that one-on-one touch that makes it so much easier for people without needing countless back and forth emails.

Cons

Mobile enhancements / App would add to the overall experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie Bracegirdle

Game Changer

2019-07-04

This software has made everything we do easier. That allows us to put our emphasis on where it needs to be, our customers without even thinking twice.

Pros

Rose Rocket has changed the game for a smaller firm like ours, the ease of use, simplistic design, and amazing support and customer services have allowed our business to grow like we have never imagined.

Cons

There are no cons, any challenges we have faced have quickly been resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Shaw

RR Review

2019-05-08

Once all the updates are done the software will help us get bills out faster and keep better records.

Pros

Ease of use and logic in operation will improve our efficiencies

Cons

At the moment we are having to work around several things but the team is working on them

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Cox

Beech Hill Freight

2019-07-04

Rose Rocket has been a big part of recent success and growth. Their customer service is above and beyond.

Pros

The regular updates, whether we request something new ourselves, or Rose Rocket pushes out their own updates.

Cons

It was far more advanced then the dated software we were using, so it did take a few days to get used to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Crow

Intermodal

2019-05-06

Very positive. Customer support is very responsive to our needs and requests to the extent that he can get them pushed through.

Pros

Fairly easy to and straight forward to use.

Cons

It's geared more towards OTR and LTL as opposed to intermodal. There are many nuaces to intermodal that just don't occur in the OTR/LTL world and creating work arounds aren't always the most efficient method of resolution.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more