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Samsara vs Detrack Comparison

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Overview

Category Leaders

Samsara is a fleet operations management platform which helps various industries including transportation, logistics & construction...

Category Leaders

Detrack is an affordable and powerful delivery management software that lets you track your vehicles live on a map and capture...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

26

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

479

5

4

3

2

1

320

86

18

9

46

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.7

69

5

4

3

2

1

49

19

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.
I feel that we are a safer fleet now. I am overall very happy with the system and would recommend it.
Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.

Pros

Wonderful product helps manage daily task for delivery can be customized to your liking.
The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.
Any issues I've put across are all marvelously and swiftly resolved. This helps my company in being able to have a competitive edge in the market.

Cons

At times there have been data problems. It is rare and data is never lost just needs to be recovered.
Horrible experience, completely cannot count on this product.
Poor communication, too difficult to get anyone to help you, always blame issues on something else. Never works when I need it, I completely cannot depend on this product.

Cons

Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup.
Method of data entry, app is bloated with too many "confirmations", "live" tracking is off, nothing gets sorted by date or by time so drivers are always confused.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features74
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Cash on Delivery
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • EDI
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inventory Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Playback Controls
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Records Management
  • Recurring Tasks
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Warehouse Management
  • Work Order Management
  • Total features63
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Cash on Delivery
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • EDI
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inventory Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Playback Controls
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Records Management
  • Recurring Tasks
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Warehouse Management
  • Work Order Management

Integrations

  • Total integrations61
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations15
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier