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Samsara vs Motive Comparison

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Overview

Category Leaders

Samsara is a fleet operations management platform which helps various industries including transportation, logistics & construction...

Category Leaders

The Motive fleet management solution helps fleets of all types track vehicles with real-time GPS, automate operations, simplify...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

482

5

4

3

2

1

323

86

18

9

46

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.5

1.6K

5

4

3

2

1

1.1K

356

89

33

63

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.
I feel that we are a safer fleet now. I am overall very happy with the system and would recommend it.
Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.

Pros

The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.

Cons

At times there have been data problems. It is rare and data is never lost just needs to be recovered.
Horrible experience, completely cannot count on this product.
Poor communication, too difficult to get anyone to help you, always blame issues on something else. Never works when I need it, I completely cannot depend on this product.

Cons

Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features74
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Budget Tracking
  • Carrier Management
  • Communication Management
  • Compliance Management
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Logs
  • Driver Management
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Dispatch
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Drivers
  • For Freight Operations
  • For Oil & Gas
  • Forms Management
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Heatmaps
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Location
  • Order Tracking
  • Performance Metrics
  • Playback Controls
  • Predictive Analytics
  • Preventive Maintenance
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Assessment
  • Role-Based Permissions
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Management
  • Spend Analysis
  • Status Tracking
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • Total features115
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Budget Tracking
  • Carrier Management
  • Communication Management
  • Compliance Management
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Logs
  • Driver Management
  • EDI
  • Electronic Signature
  • Email Alerts
  • Emergency Dispatch
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Drivers
  • For Freight Operations
  • For Oil & Gas
  • Forms Management
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Heatmaps
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Location
  • Order Tracking
  • Performance Metrics
  • Playback Controls
  • Predictive Analytics
  • Preventive Maintenance
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Assessment
  • Role-Based Permissions
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Management
  • Spend Analysis
  • Status Tracking
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations61
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations25
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

SE
AvatarImg

Sheldon E.

Individual & Family Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Samsara logo

Samsara

Scammy company

Reviewed 7 months ago
Pros

They have some benefits, but I refuse to do business with companies like this. See review below

Cons

Company has poor customer service. We had 6 dashcams with them for 3 years and I wanted to cancel at the end of the contract. They have fine print in their contract that it will automatically renew at end of three years and you have to let them know 30 days in advance to cancel the renewal. I left them know at end and they refuse to refund me the entire next year charge. I would easily agree to pay...

Vendor response

Sheldon, we're very sorry to hear about the experience you have had. Our Support team has located your account and we can confirm that they have reached out to you directly to resolve your issue.

YS
AvatarImg

Yehor S.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Motive logo

Motive

Keeptruckin Cons and Pros

Reviewed 3 years ago

Overall it's a top ELD service provider in the country, and because it's large, it's very slow on new features and technologies. So if you are looking for stable software that works, here is it, but if you are looking to have it all in one, I will think twice and test competitors what will be the best option for you.

Pros

+ Interface + Integrations that works great for our customers and us + Easy to use for Drivers and main thing ELD Works great + Driver Mobil APP

Cons

- Cameras - Problems with them All the time - Cameras - 1-minute video Recovery cont convenient at all, Samsara with this better - Customer Support Could be better - Very slow to implement changes/fixes/new features - Mobil App for Manager has terrible units view (Grouping units under one dot its craziness) - When Tracked Truck + Tracked Trailer moving together you see 1 group with a number of UNITS instead of combined Truck + trailer unit with their numbers and Driver Name.

Vendor response

Hi Yehor, thanks for your feedback, we appreciate it so much. Let us know what can we do for you to deserve a better rating. Email us at support@keeptruckin.com and we'll more than happy to assist you. Thank you