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Shippo

The leading multi-carrier e-commerce shipping platform

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Shippo Reviews - Page 6

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810 reviews

Recommended

KA
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Kelly A.

Consumer Goods, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shippo Review

Reviewed 2 years ago

Super simple to use! Love how it streamlines our shipping process!

Pros

Easy to use, and streamlines our shipping process!

Cons

It would be helpful if there was an option to mark a package that comes in from the e-commerce sites as "shipped elsewhere or delivered." If I have a local customer, sometimes it is faster/easier to hand deliver, but I can't mark that in Shippo. Instead I need "hide" the order, but I would rather have an option that shows how it was delivered.

Vendor response

Hi Kelly, Thanks for leaving us a review. We really appreciate your feedback and have relayed your suggestion over to our Product team. Nonetheless, we're happy to hear that Shippo has helped streamline your shipping processes and are grateful you've chosen us for your shipping needs! Thank you, Shippo Support

ML
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Michael L.

Transportation/Trucking/Railroad, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Trouble with International shipping

Reviewed 5 years ago

Domestic shipping is ok. But to Canada, it won't even calculate Shipping. Customers don't like it and it frustrates me to try to help them.

Pros

Not much. Its very basic. Maybe I am on the wrong plan or something. I only use it a few times a month because it doesn't suit my needs.

Cons

I can not seem to figure out the International shipping. I would like shippo to calculate all taxes, fees, duties ect. So I use a flat rate, which turns customers away because of the high cost. To send to Canada or Australia its the same flat rate. I have tried many times to figure it out. Shippo has me stumped. I have searched Shippo, Strip, and other places. I would like to let the customer know the shipping amount before the very end of checking out. Often I have to go to another source of shipping which still makes it difficult. When I do that I still need to send the tracking number to them and let customers know it has been shipped..