ShipRush Features

ShipRush

Integrated shipping software for eCommerce businesses

4.71/5 (48 reviews)

Competitor Feature Comparison

3PL Management
API
Accounting
Accounting Integration
Air Shipping
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Bills of Lading
Cost Tracking
Customer Database
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Tracking
Forecasting
Freight Shipping
Ground Shipping
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Label Printing
Labeling
Mobile Access
Multi-Channel Management
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Package Tracking
Parcel Shipping
Product Identification
Purchase Order Management
Purchasing & Receiving
Real Time Data
Real-time Updates
Recurring Orders
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shipping Services Integration
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Vendor Managed Inventory
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Accounting
Accounting Integration
Air Shipping
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Bills of Lading
Cost Tracking
Customer Database
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Tracking
Forecasting
Freight Shipping
Ground Shipping
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Label Printing
Labeling
Mobile Access
Multi-Channel Management
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Package Tracking
Parcel Shipping
Product Identification
Purchase Order Management
Purchasing & Receiving
Real Time Data
Real-time Updates
Recurring Orders
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shipping Services Integration
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Vendor Managed Inventory
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Accounting
Accounting Integration
Air Shipping
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Bills of Lading
Cost Tracking
Customer Database
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Tracking
Forecasting
Freight Shipping
Ground Shipping
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Label Printing
Labeling
Mobile Access
Multi-Channel Management
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Package Tracking
Parcel Shipping
Product Identification
Purchase Order Management
Purchasing & Receiving
Real Time Data
Real-time Updates
Recurring Orders
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shipping Services Integration
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Vendor Managed Inventory
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App

ShipRush Feature Reviews

25 reviewers had the following to say about ShipRush's features:

Anonymous
A verified reviewer

Shiprush has helped streamline our shipping process

2018-01-16

Quotes are done instantly giving us real time pricing.

Pros

Integrates with our IMS and gets our rates directly and instantly.

Cons

I wish you could see the complete breakdown of shipping charges for carriers in the reports and quotes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Loretta K.

Quick and Affordable

2020-09-09

We are pleased and plant to continue using Shiprush as long as we need a third party shipping generator outside of our eCommerce platforms.

Pros

It's highly functional for generating shipping as well as tracking previous shipments. It's useful to have this additional resource for logging orders past and present.

Cons

There are occasional prompts to update payment info and a forced purchase of shipping credit.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kurt M.

Worked well for my ecommerce business

2021-08-16

Great, I still use them.

Pros

Then I had preset packages saved so shipping something was a couple of clicks.

Cons

The "copy the tracking to clipboard" feature didn't work all of the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeanne A.

Great resource for our company. Provided so many more options to track and report shipments.

2018-03-30

Intregration with QuickBooks, easy search engine, customization to our company and how we run our sales order process, great customer support.

Pros

This software provide us with way more options to track our shipments and integrate with QuickBooks our orders straight through to shipping.

Cons

There is a lot of learning to do and different areas of the software that are still unknown but that comes with the territory of new programs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos R.

Shiprush time saving software

2018-08-29

Overall it is a good software to make your shipping easier and from one place you can take care of all the orders.

Pros

The ability to ship your orders from all platforms

Cons

it doesn’t integrate with zentail which is the software that we use to keep track of orders and inventory

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff B.

Completely changed our small business

2021-08-10

Shiprush is like having a shipping manager on staff.

Pros

From a management perspective, Shiprush improved employee efficiency and work environment. Shipping became an easy task for anyone our facility.

Cons

None that I have found yet. When ever their is a tech issue, the support chat team is always there with help and solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Jeff,

Thank you so much for sharing your positive experience with us! We are so glad to help small businesses like you every day with ShipRush.

Read more
Amie H.

Shiprush...and they mean it

2021-08-16

Pros

We have been using Shiprush for the last two years, and it has truly made my daily shipping so much more organized and convenient.

Cons

Their are times when I print out labels at 5:00pm that will be shipping out the next day, and they won't appear on a USPS scan sheet or my Shiprush report for the next day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Amie,

Thank you so much for sharing your experience with us in such great detail. We would love to hear more about it, as well as support your printing issue, so please do reach out to us directly! Have a wonderful weekend.

Read more
Alexander M.

Great shipping software

2021-08-17

Pros

Easy to use and easy to compare shipping prices.

Cons

We work on Saturdays and 9PM to 11PM Pacific Time, we do have shipments, and we have to take a 2 hour break due to maintenance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nikola J.

Great for small to mid sized business

2021-08-19

Automation was a big improvement for us, speed is great and customer support has been perfect so far.

Pros

Integration was very easy and after spending some time and getting to know the capabilities, we've created a multitude of rules that automate our shipping and remove 99% of the human input for certain tasks (box selection, address check, service selection etc).

Cons

I would like to see UX changes, for example "ship" button on the order should be much bigger, ability to rearrange options on the right hand side, overall look can be a tad more user friendly for basic users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

ShipRush allows anyone, even without prior experience to ship an item the smartest way possible.

2018-01-09

I have taken employees with NO shipping experience, and they can choose the right option every time.

Pros

Using ShipRush, we've almost completely removed the issues of Human Error when it comes to shipping to an address.

Cons

Once in a blue moon the USPS feature tends to go offline, and there is nothing you can do about it other then ship UPS or FEDEX just to get your items out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzie B.

Ecommerce Shipping

2021-08-08

I also use ShipWorks for international packages because it only prints out ONE shipping label instead of 4!

Pros

EASY to use, EASY to navigate, customer support typically is able to answer all my questions.

Cons

When you call for support, I have to wait bc of the WEST COAST time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Suzie,

Thank you for taking the time to share your experience and feedback with us! We would love to help with the issues you mentioned, and someone from support will be in touch shortly to discuss them in greater detail. Have a fantastic day!

Read more
Derek K.

Great to use with HikaShop!

2021-08-16

Pros

I was a bit worried about implementing this with HikaShop, but when I ran into issues, the Support team resolved them quickly, and I was easily creating shipping labels which automatically updated the status of my orders to shipped!

Cons

When I first started using it, it would leave me logged in, but I do understand this is a safety feature now. I just wish it wouldn't sign me out after a short period of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Derek,

Thank you so much for taking the time to share your experience with us. We're so glad the Support team has been able to help with your HikaShop implementation. We apologize for the inconvenience of the security sign-in. However, we are continually trying to update our functionalities to better suit our customer needs, so check our public ideas portal to see what is in the works!

Read more
Kathy Brooks J.

I use ShipRush for Shipping Parcels

2021-08-21

Experience has been good.

Pros

Easy to learn, easy to maintain, good customer service

Cons

Having to reset the FedEx Smart Post button every time I choose FedEx Home Delivery

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin B.

Solid for Small E-Commerce

2019-05-03

Pros

ShipRush has all the standard features you expect from E-Commerce shipping software.

Cons

The account balance available for shipping tends to not update which can be troublesome.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
crystal o.

Amazing Software For ALL companies

2021-08-17

I love how easy it is to send return labels and print out outbound labels.

Pros

What I like most about this software is the ability to allow multiple users to access the portal at the same time, along with the ability to track returns for customer which allows our company to process refunds in a timely matter.

Cons

I don't have anything I like least about this software but if I had to be picky id say the fact that we are not able to customize the email being sent to customers from Quantum View.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Best way to ship

2018-10-01

Pros

And you can even copy paste multi-line shipping info right into the shipping fields.

Cons

The address book isn't really useful. It would be nice if it auto saved addresses and had a better way to search for them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Thank you! We're adding even more integrations as well.

Read more
Anonymous
A verified reviewer

Working Solution, But Not the Best

2018-06-27

Pros

Integrates with other software we use, allows for a centralized shipping platform for international shipping

Cons

Software is clunky and buggy at times, non-intuitive; customer support is not very good either, occasional billing issues (though resolved)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Apoorv B.

Our Best Genie to solve order management and shipping for our business

2021-10-02

Very Happy and Satistied with the services

Pros

The scope of Automation and the complete solution as a whole from order fetching to executing and shipping out orders.

Cons

We ship out to the middle east a lot and the preffered carrier is Aramex . Aramex not being there on the carrier list is the only thing we do not like because for that we have to go out of way and do manual AWB

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven M.

Great Web Software for Company's using multiple shipping methods

2018-01-22

Pros

I love that ShipRush integrates all my UPS FedEX and USPS packages and tracking info into one single portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott N.

Shiprush is a lifeline

2021-09-02

Shipping our product in a timely fashion can be tricky.

Pros

It's easy to use, and trouble shooting is a breeze with 24/7 customer service a call away

Cons

Not reading existing emails brought over from our software to navigate expectations of notices on delivery and shipping to the customer base

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hey Scott! I would love to send you a gift card for a thank you for the review. Just send me your email and I can do that. Thank you! Regina Jones Descartes ShipRush

Read more
Cameron C.

Shiprush is a great shipping program that ties to your e-commerce system!

2021-08-16

Very easy to use, and can be used on any type of computer.

Pros

The ability to sync orders and tracking numbers back and forth.

Cons

It is a bit slow at times and also can't be fully customized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Cameron,

Thank you so much for sharing your feedback with us! We are continually working on updates to make ShipRush faster and more customizable, so stay tuned on our product updates and public ideas portal. Have a lovely day!

Read more
Jodi D.

Really like using ShipRush

2021-08-17

Overall, very happy with almost all aspects/benefits of ShipRush.

Pros

The ease of using ShipRush is high on my list of qualities that keep me using it every day.

Cons

The tracking in ShipRush doesn't qualify easily for claims when the carriers lose or damage products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Jodi,

Thank you for sharing your feedback with us! We recommend talking to our support team regarding any claim issues you may be having, as we do have some options available to make it easier for you. Have a wonderful day!

Read more
Christian L.

We love shiprush!

2021-07-30

We love the ability to quickly filter out our daily shipments and have our shipping team rate shop the best possible rates.

Pros

We love the ease of rate shopping for this software.

Cons

Sometimes the software is down but usually not for long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Christian, thank you so much for taking the time to share your review with us! We're so glad you are appreciating our rate shopping & integrations, and we're always here to help if the software isn't as smooth or you have any further issues or questions.

Read more
Kristen M.

Everything I need to ship in one place

2018-02-14

Pros

ShipRush has allowed my small business to do all shipping in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tamara L.

ShipRush Review

2021-08-13

Shiprush has simplified our shipping. Quick and easy to use.

Pros

Just a quick copy of the address and the shiprush software opens for quick shipping.

Cons

I have had no issues with shiprush and have used it for many years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Descartes Systems Group


Hi Tamara,

Thank you for sharing your experience with us. We are so glad to hear that it has been easy to integrate with your software. Have a great week!

Read more