IntelliShift Features

IntelliShift

Connected vehicle and asset management for operations of 50+

4.51/5 (71 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Account Reconciliation
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Management
Asset Lifecycle Management
Asset Tracking
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Behavior Tracking
Billable Items Tracking
Billing & Invoicing
CRM
Code Enforcement
Compliance Management
Contact Database
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customer Management
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Delivery Tracking
Diagnostic Tools
Digital Signature
Dispatch Management
Drag & Drop
Driver Management
Electronic Signature
Employee Management
Employee Time Clock
Equipment Maintenance
Equipment Tracking
Failed Inspection Tracking
For Drivers
Forms Management
Fuel Cost Management
Fuel Management
Fuel Tracking
GPS
Geographic Maps
Geolocation
Historical Reporting
IFTA Reporting
Image Capture
Incident Reporting
Industry Pricing
Inspection Management
Inventory Management
Invoice Management
Live Chat
Live Driver Tracking
Location Tracking
Maintenance Management
Maintenance Scheduling
Mileage Tracking
Mobile Access
Mobile Alerts
Mobile Tracking
Mobile Workforce Control
Monitoring
Motor Pool
Order Management
Parts Management
Performance Metrics
Personnel Management
Preventive Maintenance
Purchase Order Management
Quotes/Estimates
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Repair Tracking
Report Templates
Reporting & Statistics
Reporting/Analytics
Route History
Route Management
Route Optimization
Routing
Scheduling
Service History
Shipping Management
Standards Conversion
Status Tracking
Summary Reports
Supplier Management
Task Scheduling
Third Party Integrations
Tire Management
Transportation Management
Two-Way Communication
User Management
VIN Lookup
Vehicle Information
Vehicle Tracking
Vendor Management
Violation Tracking
Warranty Tracking
Work Order Management
Workflow Management
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API
Access Controls/Permissions
Account Reconciliation
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Management
Asset Lifecycle Management
Asset Tracking
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Behavior Tracking
Billable Items Tracking
Billing & Invoicing
CRM
Code Enforcement
Compliance Management
Contact Database
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customer Management
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Delivery Tracking
Diagnostic Tools
Digital Signature
Dispatch Management
Drag & Drop
Driver Management
Electronic Signature
Employee Management
Employee Time Clock
Equipment Maintenance
Equipment Tracking
Failed Inspection Tracking
For Drivers
Forms Management
Fuel Cost Management
Fuel Management
Fuel Tracking
GPS
Geographic Maps
Geolocation
Historical Reporting
IFTA Reporting
Image Capture
Incident Reporting
Industry Pricing
Inspection Management
Inventory Management
Invoice Management
Live Chat
Live Driver Tracking
Location Tracking
Maintenance Management
Maintenance Scheduling
Mileage Tracking
Mobile Access
Mobile Alerts
Mobile Tracking
Mobile Workforce Control
Monitoring
Motor Pool
Order Management
Parts Management
Performance Metrics
Personnel Management
Preventive Maintenance
Purchase Order Management
Quotes/Estimates
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Repair Tracking
Report Templates
Reporting & Statistics
Reporting/Analytics
Route History
Route Management
Route Optimization
Routing
Scheduling
Service History
Shipping Management
Standards Conversion
Status Tracking
Summary Reports
Supplier Management
Task Scheduling
Third Party Integrations
Tire Management
Transportation Management
Two-Way Communication
User Management
VIN Lookup
Vehicle Information
Vehicle Tracking
Vendor Management
Violation Tracking
Warranty Tracking
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Account Reconciliation
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Management
Asset Lifecycle Management
Asset Tracking
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Behavior Tracking
Billable Items Tracking
Billing & Invoicing
CRM
Code Enforcement
Compliance Management
Contact Database
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customer Management
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Delivery Tracking
Diagnostic Tools
Digital Signature
Dispatch Management
Drag & Drop
Driver Management
Electronic Signature
Employee Management
Employee Time Clock
Equipment Maintenance
Equipment Tracking
Failed Inspection Tracking
For Drivers
Forms Management
Fuel Cost Management
Fuel Management
Fuel Tracking
GPS
Geographic Maps
Geolocation
Historical Reporting
IFTA Reporting
Image Capture
Incident Reporting
Industry Pricing
Inspection Management
Inventory Management
Invoice Management
Live Chat
Live Driver Tracking
Location Tracking
Maintenance Management
Maintenance Scheduling
Mileage Tracking
Mobile Access
Mobile Alerts
Mobile Tracking
Mobile Workforce Control
Monitoring
Motor Pool
Order Management
Parts Management
Performance Metrics
Personnel Management
Preventive Maintenance
Purchase Order Management
Quotes/Estimates
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Repair Tracking
Report Templates
Reporting & Statistics
Reporting/Analytics
Route History
Route Management
Route Optimization
Routing
Scheduling
Service History
Shipping Management
Standards Conversion
Status Tracking
Summary Reports
Supplier Management
Task Scheduling
Third Party Integrations
Tire Management
Transportation Management
Two-Way Communication
User Management
VIN Lookup
Vehicle Information
Vehicle Tracking
Vendor Management
Violation Tracking
Warranty Tracking
Work Order Management
Workflow Management
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Mobile apps

iOS App


5 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

IntelliShift Feature Reviews

25 reviewers had the following to say about IntelliShift's features:

Teddy B.

Using for Ambulance Service

2018-10-02

Cost effective solution to track assets real time.

Pros

Ease of use Largely accurate Ease of setting up emailed reports

Cons

Sometimes there is issues where the units report off of the road.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review, Teddy! We appreciate your feedback and are glad to hear the Silent Passenger has helped you better manage your assets. We look forward to continuing to support your business!

Read more
Anonymous
A verified reviewer

Easy to use. Great support staff

2018-06-12

I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.

Pros

Notifies in real time if vehicle is parked for a time period of my choosing.

Cons

Does have some GPS location glitches from time to time that falsely set off ararms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!

Read more
paul a.

Intellishift In My World

2021-05-12

We here only use the gps function, full knowing there are other capabilities of this system.

Pros

The ease at which you can gather information in real time.

Cons

Some of the gps units failing to operate occasionally

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from VTS


Hi Paul,

Thank you for your review! We are happy to hear that you are satisfied with IntelliShift.

Read more
David A.

RSI Building Products

2018-10-05

Pros

Being able to see my trucks location in real time

Cons

The reports take some time to learn how to complete

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thanks for the feedback, David! We appreciate your feedback and are glad to hear that Silent Passenger has been able to help your business. We look forward to continuing to support your business in the future!

Read more
Justin T.

Great Interface, Even Better Service

2021-05-11

We are able to see the current status of our entire fleet and also use the software for maintenance tracking.

Pros

IntelliShift also interfaces with our ERP Software, Sampro Enterprise.

Cons

The only negative is that it took a little while to find the right GPS unit for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from VTS


Hi Justin,

We are thrilled to hear you are enjoying IntelliShift! The success of our customers is at the heart of what we do - we greatly appreciate the feedback.

Read more
Catalin N.

This is the best tracking solution for your vehicles!

2018-02-04

Great tracking software.

Pros

I am using them for a few years now, never failed, great software and i would say very affordable, i am using it for tracking our fleet, anywhere anytime, in real time almost.

Cons

Never used portable devices. in weekends, not much of customer service. No issues so far. I recommend it if you have a minimum 5 vehicles or growing fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for the review Cata Black Car & Limousines! We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software.

Best,
Silent Passenger Team

Read more
Paul S.

My last contract with this company

2021-05-15

We use the software to track our application amount and location.

Pros

the user has many variables that can be used to create a report

Cons

It will show 1 second for 30 second usage and shows 2 second usage for a minute and a half usage. We track application equipment usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from VTS


Hi Paul,

Thank you for your feedback. Here at IntelliShift, the success of our customers is at the heart of what we do. We are a customer-centric organization, so we take this feedback very seriously. We will have your account manager reach out to you to assist.

Read more
Swapnil P.

Great Tracking software

2018-04-05

Pros

I used for work for a logistics company a few months back and would use this software all the time to track the fleet, almost on real time basis.

Cons

I have not had a very good experience with the customer care especially on the weekends when we had to work one-off. But besides that no issues with this tool at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amanda N.

Helpful

2018-10-02

overall, its a great program and very useful!

Pros

I find using silent passenger helpful when keeping track of my drivers and their driving hours.

Cons

I sometimes have a hard time running reports, information doesn't take.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review, Amanda! We appreciate your feedback and we are happy to hear that Silent Passenger is helping your business! We look forward to continue to support City Carting in the future!

Read more
Amanda B.

Wonderful

2019-09-12

The system is very helpful with finding the trucks and seeing their path of travel

Pros

The reports are easy to run and read. the system updates frequently.

Cons

The GPS system sometimes takes too long to update and bring the site to live time, which makes it hard to follow trucks.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review! Client support and enterprise technology are our top mission.We appreciate your feedback and glad to see our platform is adding value to your operational needs.. We look forward to continuing to work together and support your business needs.

Read more
steve m.

Silent Passenger ease of use.

2018-10-05

Very good program helps to keep our costs down when we dispatch due to being able to figure out who is the closest tech to the next job.

Pros

The ease of use, it is easy to locate my fleet and track their location, speed, stops and ignition starts.

Cons

Need to have to less breaks in service, trucks will disapear in certain areas for periods of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review, Steve! We are glad to hear that you are enjoying Silent Passenger and appreciate your feedback. We look forward to continuing to support you in the future!

Read more
jp g.

Very good system.

2018-10-09

Pros

We use the Landmarks feature a lot in planning sales trips.

Cons

We wish we could route our trucks easier with deliveries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review, JP! We appreciate your feedback and are glad to hear that Silent Passenger has been helpful to your business. We look forward to continuing to support your business in the future!

Read more
rielle w.

easy for all

2018-10-03

overall it is exactly as designed, provides up to date tracking and is convenient for all

Pros

the hardware is easy to install, provides accurate gps, allows for tracking techs without the need to call them while driving

Cons

im pretty happy with it, no current negatives

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for the review, Rielle! We appreciate your feedback and we look forward to continuing to support your business in the future!

Read more
Dean L.

IntelliShift

2021-05-14

I would recommend this to any of my friends in the industry. The last 33 years I have been in the same line of work, and IntilliShift is one of the best I have seen.

Pros

It is proficient at tracking DOT required information.

Cons

I missed a seminar on upgrades - when I went in to use the normal reports, one of them was gone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from VTS


Hi Dean,

Thank you for your feedback!

We are thrilled to hear that you are happy with IntelliShift and that you would recommend us to your friends in the industry.

Read more
John H.

Peace of Mind

2021-05-15

We are happy with it and do not intend to change GPS service providers.

Pros

The reports are very thorough and functional, letting us see the exact route someone took or how long they were at a particular location.

Cons

It’s hard to pick out a “con,” exactly. I am able to accomplish everything I need using this software. Maybe having a “stay logged in” option on the app would save 1 second during the sign-in process. That’s all I can think of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from VTS


Hi John,

Thank you for your review! We are thrilled to hear that you are happy with IntelliShift and that it has provided you with peace of mind.

Read more
PJ C.

Silent Passenger, Vehicle Tracking Solutions Fleet GPS Service

2018-10-03

Silent Passenger has helped us manage our work force, defend claims, and the customer service has been exceptional. We have been using this service for 10+ years.

Pros

Ease of use, accuracy, number of reports available, minimum "offline" periods.

Cons

GPS technology is growing, speeding alerts for specific roadways would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review, PJ! We appreciate your feedback and are happy to hear that you are seeing positive results with Silent Passenger. We look forward to continuing to support your business in the future!

Read more
Brian T.

VTS staff are very responsive

2018-05-24

We have operational and financial benefits form the use of this software . We are able to service the NY, NJ, PA and CT service area with faster service and less people.

Pros

This makes our Risk Management department confident in our ability to respond to issues.

Cons

Occasionally we issues using Microsoft internet explorer, which is our companies preferred browser. We know that VTS's preferred browser is Chrome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for the review, Brian! VTS is happy to have you as a customer. Hopefully you continue to see operational and financial benefits. We look forward to providing you with excellent support in the years to come!

Read more
Charles B.

very profesional

2018-02-14

Keeps the drivers honest

Pros

Its ability to run detailed reports for each driverand trucks and keep track of my trucks while in service

Cons

The softwares delayed response while live tracking on the map.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you, Charles for submitting your review. We look forward to continually providing you excellent service and reliable software.

Read more
Anonymous
(Construction company, 201-500 employees)

Great for fleet

2018-10-02

We have been using silent passenger for many years and have had very few issues. Overall a great experience.

Pros

It allows us to see everything at one time, and the updates keep getting better

Cons

sometimes takes a while to run reports for entire fleet but it is to be expected sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review! We appreciate your feedback and are happy to hear that you have had a great experience with Silent Passenger. We look forward to continuing to support your business in the future!

Read more
Anoop K.

Dispatcher

2018-10-02

Great tool to have

Pros

Route play back feature It shows the time the driver stopped and how long he was there

Cons

The software goes offline at the heart of the rush at between 2 and 4PM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for the review, Anoop! We appreciate your feedback and look forward to continuing to support your business in the future!

Read more
Amanda D.

Silent Passenger

2018-10-05

I am very happy with the silent passenger. It works overall good for what we need.

Pros

The speed of being able to track our drivers, also being able to monitor their stop times and speed in the vehicles.

Cons

Sometimes it lags, or takes it a min to update the info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for the review, Amanda! We appreciate your feedback and we are thrilled to hear that you are satisfied with Silent Passenger. We look forward to continuing to support your business in the future!

Read more
stephen b.

review from my point of view

2018-10-02

helps with logistics and keep the men honest

Pros

moble easy can show customer in rel time where tech is

Cons

some reports arent accurate or not enough info

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review, Stephen! We appreciate your feedback and are glad to hear that Silent Passenger helps with your company's logistics. We look forward to continuing to support your company in the future!

Read more
JULIE S.

tracking

2018-10-05

good and bad / i like the tracking but at times they are not connected

Pros

I like the mapping part of the program. I can find the distant to the next job very easily.

Cons

I can not always find the right reports needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thank you for your review, Julie! We appreciate your feedback and are glad that the routing feature has helped your business. We look forward to continuing to support your business in the future!

Read more
Christopher B.

Do You Know Where Your Assets Are?

2018-10-05

Very happy with the software and the system. Calls into the service desk are answered almost immediately.

Pros

The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location.

Cons

There are some lags in the data.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Vehicle Tracking Solutions


Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

Read more
Rick S.

Satisfied with purchase so far

2021-05-18

Fleet tracking and mobilization has become much easier with the product.

Pros

Product is easy to install and fairly simple to administer.

Cons

Even though we have a WEX fuel card integration with the card has not gone as smoothly as promised.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from VTS


Hi Rick,

Thank you for your feedback! We are thrilled to hear that you are satisfied with IntelliShift.

Read more