Page 5 | Stamps.com Reviews - Pros & Cons, Ratings & more

ShipStation

Shippo

Endicia

XPS Ship

Stamps.com is an online postage purchasing & shipping label printing solution for small office mailers & online sellers to automate and track USPS shipping

Stamps.com

Web-based

Windows

Member

Stamps.com has been one of the greatest services that I have used in my company. It is so nice to just go to your desktop and print out your stamps and weigh your envelopes and packages.

Program Supervisor

You are automatically signed up for the premium service, without them telling you, rather than the basic. Cancelled it and I was charged again for a service fee to cancel.

Independent Sales Consultant

I struggle when it came to cancel my service too, after calling them I found charges appearing again months later.

Founder & CEO

Excellent thank you guys for such a great platform and product I highly reccomend it.

Owner 

I like the ease of printing my postage. Also I enjoy all the free stuff that came with my free trial.

Bookkeeper

I love the ease of using Stamps.com. It makes handling the postage for our clients' very user friendly.

Production Manager

Stamps.com does not offer any recourse for unauthorized charges they allowed. Extremely poor customer service and I have talked with 10 different agents at Stamps.com.

Realtor

I love that you can print your stamps and reload the account as needed. If I ever had any issues, customer support was great to work with.

Owner

I loved not having to go to the Post Office to get stamps. Stamps.com was pretty easy to get started with and actually saved a little bit of money, due to their introductory offer.

Founder

The one thing i appreciated is the ease of keeping all of my clients information at hand to find with ease.

Co Owner

The interface is terrible. Navigating through the website is difficult.

business owner

Basically its like having your own post office in a nice software that integrates and streamlines.

Leasing Assistant 

I love that we can buy stamps in bulk for a cheaper price than from the postal office - on average $0.05, which doesn't seem like much but can really add up when you're sending hundreds of letters.

Pediatric Social Worker

This is the perfect way for a small business or an office to get all of their mail shipped out. It is easy to use and so convenient.

Regarding the positive aspects of Stamps.com software would be its ease of both set up and usability.

Customer Service

There are many features I like about Stamps.com. The software is easy to use and navigate through.

The API was very straight forward and easy to implement. It's also easy for an end-user to track their shipping status.

Administrative Assistant

Stamps.com eliminates the post office completely and their customer service is supportive as well.

ShippingEasy

Pirate Ship

PayPal

Stamps.com makes my job easier

Have been using it for years and overall its a great experience. 

Stamps Works Well For EveryDay Shippinh

Convenient way to ship!

Overall, I had a terribly difficult time using this product.

Stamps.com works fine for e-commerce, until you need any kind of support.  There is no email support.  You have to call, wait on hold, and keep getting transferred.  There's no paper trail of any discussions, etc.  

Terrible Customer Service.  Zero support whatsoever

My overall experience with the software has been wonderful and I love it

Stamp!!!!!!

At a time in my professional career I was mailing out 25+ packages a week and was spending an insane amount of time in the post office. My packages were marketing materials that were catered to specific individuals and therefore had different sizes and weights. My local postal workers must have absolutely hated seeing me walk in the door because I was always holding (or carting in) a ridiculous amount of packages that all needed postage. It caused me so much anxiety; it made me absolutely dread going to the post office and some of my packages would even go out late because I would postpone mailing them.
Being able to calculate and print off postage on my own is such a relief. I usually take the packages to the post office myself and just drop them in the receptacle but sometimes, depending on how many boxes and/or envelopes I have, I will utilize the pick-up service that is offered. 

Useful for Specific Businesses, Unnecessary for Most

I've been using them for my eBay/Amazon stores for years now. I started with their free 5lb scale they offered to sign up, and have since progressed to my own larger scale and am still using Stamps.com daily for all of my shipments.

Fantastic. The Best I've Been Able to Find.

Overall it’s a great improvement from manually printing from our e-commerce sites, but it needs some reliability and error message improvements.

Works great most of the time, a few areas lacking

Overall, I like stamps.com for what I need to do. It's easy to use and I can use it for multiple purposes, such as order fulfillment, general shipping or personal shipping. Scheduling a pick up from either UPS or USPS is easy. Being able to toggle between UPS and USPS when deciding on a carrier is quick and easy. I will continue to use it until I find a cheaper solutions.

A cost-efficient and easy to use mailing tool

Was good while the trail period lasted but was short and not optimal

Good for the average [SENSITIVE CONTENT], not so great for a business

We use it to sync all of our eBay and Amazon orders, and be able to edit and ship everything at once without having to manage multiple platforms, and it does a great job at doing that while being affordable and relatively easy to use as well.

We use it every day for our shipping needs

Shipping overnight medical files on demand 

Stamps.com for the win 

Ship and forget

Easy to use (unless they change something); Saves time!; Love being able to access it 24/7.

Well worth the extra pricing

We send a lot of mail and packages. With Stamps.com we can print out our own postage and shipping labels. We put the packages on the scale and the software uses the exact postage needed. It's a no brainer if you ship a lot of items. 

Make shipping easy.

Makes life a lot easier! 

Time saver!

Customizing shipping labels and tracking emails lends credibility to our small business.

Stamps.com is fine with me

Has a lot of potential.

Great if you like paying for services you can get for free. 

Overall, Stamps.com has been a positive experience in which my business has saved money and had the benefit of easy-to-use postage system.

Stamps.com Makes Postage Meters a Thing of the Past

A Post Office at my Desk

Overall, the issues experienced and the high price tag made stamps.com not worth it for our business. If they offered a less expensive plan that included the things we needed and fixed some of the issues listed above, we might give them another shot. As is though, we would never go back, even if our company were bigger.

Not Worth the Money for Small Businesses, Serious Challenges with Mass Mailings

I was very satisfied with all the services I found available on Stamps.com. We signed up when our non-profit needed to mail magazines and correspondence across the country. The integration of Stamps.com with UPS was a huge time and money saver. Label printing was easy and the whole service just simplified our mailing process. Very satisfied! 

Stamps.com Reviews - Page 5

925 reviews

Stamps.com makes my job easier

Stamps Works Well For EveryDay Shippinh