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Track-POD vs Tookan Comparison

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Overview

Category Leaders

Handle all of your logistics from a single web dashboard. Track-POD is a powerful route planner for teams, providing shipping...

Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

129

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

130

5

4

3

2

1

91

35

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.2

74

5

4

3

2

1

46

15

4

1

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

It was good for POD and saved on Paper printouts. Emailing POD to us was great for us to complete our order fulfilment process and close jobs down.
Creating routes is a breeze with Track-POD. Also love the linnworks integration which the technical support were happy to tweak to accommodate our requirements.
I love the simplicity and ability to see pictures from deliveries from months ago. We do pickups of artworks, and would trust no other database.

Pros

Plus, the customer service is outstanding. Always ready to help resolve issues or answer questions.
Quick responses from the Tookan team on product questions, Improved delivery success and experience, Improved communication with drivers, and the drivers love the app.
We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on each project, and the way you conduct business as a whole.

Cons

Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).
Debtors refusing to pay on account of misplaced pods.
Customers unable to leave reviews through the app.

Cons

Uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders.
Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.
The app drained my team's battery so much that their phones died before they could really use it. The desktop version looks nice but the functionality was glitchy.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features93
  • 3PL Management
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • For Salons and Spas
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Live Driver Tracking
  • Live Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Supplier Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Timesheet Management
  • Tire Management
  • Transportation Management
  • Trip Logs
  • Vehicle Management
  • Voice Recognition
  • Warehouse Management
  • Work Order Management
  • Total features87
  • 3PL Management
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Contact Database
  • Cross Docking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • For Salons and Spas
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Live Driver Tracking
  • Live Tracking
  • Load Optimization
  • Location Tracking
  • Maintenance Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Proof of Delivery
  • QuickBooks Integration
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Supplier Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Timesheet Management
  • Tire Management
  • Transportation Management
  • Trip Logs
  • Vehicle Management
  • Voice Recognition
  • Warehouse Management
  • Work Order Management

Integrations

  • Total integrations11
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

JT
AvatarImg

Jesus T.

Automotive, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Tookan logo

Tookan

[SENSITIVE CONTENT HIDDEN] is the best

Reviewed 4 years ago

I love this software is helping my business grow

Pros

Easy to use helps me keep everything on track

Cons

Tracking freeze sometimes and is hard to track the drivers they need to keep refreshing

Vendor response

Thank you so much for sharing your valuable feedback with us