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Upper
Delivery route planning software
(0)
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Upper Pricing
Pricing overview
Value for money rating
4.4
/5
44
Price starts from
100
/user
Per month
Pricing details
Essentials - $39.99 Per driver/month or $31.99 per driver/month (billed annually)
Growth - $49.99 Per driver/month or $39.99 per driver/month (billed annually)
Enterprise - Contact Upper for details.
What users say
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Reviewers who mentioned pricing said:
Charlie P.
Insurance, 1-10 employees
Used weekly for 1-2 years
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Overall very impressed. My only request would be the size of the buttons and the clickable area on the buttons could be larger so it doesn't have to be so precise when going through the route. happy to explain further if you're interested.
We love that it is easy to set up, optimize and modify the routes. If a job is for some reason in the wrong spot you can move it on the map to resolve the situation. We use the duplicate route feature constantly. Once our routes are set up, its set for the season. The tech support is extremely responsive and answers questions in a manner that is very simple to follow and understand. We only use the service for the winter seasons, and is still affordable for the year.
I wish you could undo a delivery status to put it back on the route. (I have check complete by accident by double tapping) Would be nice to integrate with geocoding. we are clearing snow from driveways and are going on and off of a property until the driveway is clear. Would be nice if the time on site was automatically started the first time you cross the geofence and stop after the last time you cross, automatically setting you up for the next property. (Followsoft does this).
Monica G.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for 1-2 years
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It works well for the most part, the features of photos, notes and time logging stops is wonderful.
Sometimes it randomly changes routes and it’s not efficient at all and makes no sense why there was a change when no stops have changed. It also doesn’t always show the address properly and takes us to an entirely wrong area.
Shubham S.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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Switching to Upper has been really a good decision for our entire team. The platform’s ease of use stands out, and it is incredibly user-friendly and intuitive for our team. What I appreciate the most is the simple pricing structure—no hidden fees, just straightforward costs that are easy to budget for. Address validation is a standout feature, ensuring we never end up at the wrong location. The mobile app is a breeze to use, making communication with drivers seamless.
Upper’s intuitive interface and straightforward pricing eliminate any guesswork. Its reliable address validation ensures accuracy in navigation, preventing any unwanted detours. The mobile app is clean and easy to use, facilitating seamless communication between dispatchers and drivers. One standout feature is the ability to upload multiple images for delivery proof, maintaining transparency. I am glad that we found Upper as our route optimization partner.
However, there are a few areas for improvement. The mobile app can be slow at times, although customer support is quick to resolve such issues. Additionally, once a delivery status is updated, you cannot revert it, which can be inconvenient. Upper can be overwhelming to new users due to the many features that they can try to navigate the system all at once.
Jitesh S.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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My experience with Upper has been overwhelmingly positive. The intuitive design and comprehensive features have streamlined our delivery process, increasing overall productivity of our driver team. Their support team is also very proactive, which helps a lot whenever issues arise.
The real standout with Upper is how easy it makes route planning, saving us a lot of headaches. The ability to integrate seamlessly with our existing CRM tools has really helped keep everything in sync. Also, the GPS tracking feature is incredibly precise, giving us peace of mind about where our deliveries are at any time. The batch upload feature is another lifesaver, allowing us to handle large orders effortlessly.
The cost can be a bit of a stretch for us as we're still growing, and sometimes the feature set is more complex than we need. Occasionally, the interface can be a bit glitchy, particularly when updating large sets of data. And while I love the customization options, they can be a bit daunting to set up correctly the first time around.
Puru J.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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It’s been such a wonderful addition to our company’s process as Upper has improved our operational capabilities and made our delivery process more efficient. It is user-friendly and has exclusive features that helped our team to perform more jobs in less time. Thanks:)
I really appreciate how Upper saves us time with its contacts that help us save our customers’ contacts. It’s really easy to look up delivery history for particular address using this feature. Being able to upload multiple photos for proof of delivery is a game changer for keeping things transparent with our clients. The pure blessing is the customer support team whom we can count on whenever there is any challenge.
Sometimes, Upper is being bit slow, which can be a little annoying, but their customer service team is always around to help you instantly. For startups and newly established companies, pricing can be a little high, but at the same time, they have a lot of features.
Riddhi V.
Medical Practice, 11-50 employees
Used daily for 6-12 months
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The app is very user friendly for the owner and the drivers.
The price is a bit high, but also it’s worth it for the quality they give.
Joshua D.
Warehousing, 51-200 employees
Used daily for less than 6 months
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Overall experience was great. We were looking for an option to pilot a project and in turn found it as a long term option to fill gaps in our existing processes.
Ease of use, inexpensive cost option with flexible features to customize our needs
Upper solved for a unique purpose. Unable to think of cons
Esther S.
Consumer Goods, 1-10 employees
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Great, I wish I had the finances to be able to afford it.
Everything’s ease of use, fits the bill for what I needed perfectly
Too expensive, it’s completely undoable for a small business.
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