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123FormBuilder vs Gravity Forms Comparison

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Overview

123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple...

Build and publish your WordPress forms in just minutes.Just quick and easy form-building. Select your fields, configure your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

24.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

59

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

28

6

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.6

5

4

3

2

1

19

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app.

D

Dany

123FormBuilder is a terrific tool for websites where site owners want to capture information from users. That information can be used to populate popular mail and marketing sites like MailChimp.

DE

Deanna E.

Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions.

CH

Charlene H.

Pros

I also like that you can customize the logos and colors of the forms. The responses are easily gathered and saved into your Wordpress site which makes retrieving them and saving them super easy.

TC

Tiffany C.

It is extremely robust in the features it offers and it’s great to have an all in one solution for all my forms.

AR

Anonymous Reviewer

When I do have a question their support has been fairly prompt and very helpful. There is also a lot of documentation that is super helpful.

KW

Karen W.

Cons

When you try to delete multiple fields, you have to do it one by one, can't select multiple fields. Customer service is terrible.

TA

Tanzina A.

However, the fact that we have been trying to get a bug fixed for months and continue to be told they are "working on it" is incredibly frustrating.

RB

Rose B.

I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service.

TA

Tanzina A.

Cons

Dull colours and unfriendly styling. Most times I have to struggle to see what is written as notifications and alerts when filling out the form.

AR

Anonymous Reviewer

Although, you do not have to use them they may intimidate others.

TC

Tiffany C.

Quick fix or implementation. I find that once I have injected Gravity Forms into my design I'll get transparent field backgrounds that I will need to fix in the CSS.

JV

JASON V.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features66
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Management
  • CRM
  • Collaboration Tools
  • Conditional Logic
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Signature
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Event Calendar
  • Event Registration
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Group Registration
  • HIPAA Compliant
  • Lead Capture
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Randomization
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • URL Customization
  • Web Forms
  • Total features7
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Management
  • CRM
  • Collaboration Tools
  • Conditional Logic
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Signature
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Event Calendar
  • Event Registration
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Group Registration
  • HIPAA Compliant
  • Lead Capture
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Randomization
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • URL Customization
  • Web Forms

Integrations

  • Total integrations59
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations107
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk