123Signup Features

123Signup

Event & association management for membership-based business

4.18/5 (116 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
Application Management
Attendance Management
Attendee Management
Attendee Tracking
Badge Management
Calendar Management
Conferences/Conventions
Contact Management
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Questions
Donor Management
Drag & Drop
Electronic Payments
Email Marketing
Email Templates
Event Registration
Event Scheduling
Exhibit/Vendor Management
Fundraising Management
Group Registration
Marketing Automation
Member Database
Monitoring
Online Registration
Onsite Registration
Payment Processing
Registration Management
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Social Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Training Management
Volunteer Management
Website Integration
Weddings/Parties
Learn moreCompare App
API
Access Controls/Permissions
Accounting
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
Application Management
Attendance Management
Attendee Management
Attendee Tracking
Badge Management
Calendar Management
Conferences/Conventions
Contact Management
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Questions
Donor Management
Drag & Drop
Electronic Payments
Email Marketing
Email Templates
Event Registration
Event Scheduling
Exhibit/Vendor Management
Fundraising Management
Group Registration
Marketing Automation
Member Database
Monitoring
Online Registration
Onsite Registration
Payment Processing
Registration Management
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Social Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Training Management
Volunteer Management
Website Integration
Weddings/Parties
Learn moreCompare App
API
Access Controls/Permissions
Accounting
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
Application Management
Attendance Management
Attendee Management
Attendee Tracking
Badge Management
Calendar Management
Conferences/Conventions
Contact Management
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Questions
Donor Management
Drag & Drop
Electronic Payments
Email Marketing
Email Templates
Event Registration
Event Scheduling
Exhibit/Vendor Management
Fundraising Management
Group Registration
Marketing Automation
Member Database
Monitoring
Online Registration
Onsite Registration
Payment Processing
Registration Management
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Social Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Training Management
Volunteer Management
Website Integration
Weddings/Parties
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123Signup Feature Reviews

25 reviewers had the following to say about 123Signup's features:

Wendy F.

Poor integration with Wordpress

2019-09-25

Who knew that it would be a challenge for 123signup to integrate with Wordpress, the most common web platform in the world?!

Pros

The reports are useful for account administrators.

Cons

With so many WP plugins available for member and event management, 123signup is a disgraceful dinosaur.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin S.

123 signup has been a pleasure to use!

2018-01-08

Great events management!

Pros

I like the event management features and that you can preview events and mass e-mails before sending them out.

Cons

Sometimes I have trouble navigating to the page I need to be at and it takes a little extra time even being a site admin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott S.

Perfect Fit

2019-09-30

This service is very easy to use, setting up an event takes only a few minutes to go live.

Pros

123Signup software is a perfect fit for my boutique management consultancy.

Cons

After ing periods between our events, we are dropped without notice, then requiring reactivation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charles B.

123

2019-09-20

123Signup works for our conference registration as we are in a volunteer organization and don’t have anybody that can specifically design a registration packet for us.

Pros

The reports and information capture are excellent.

Cons

Re-ordering or adding classifications and/or activities is tedious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John C.

Works well, but leaves some to be desired

2019-09-20

Pros

The software is pretty straightforward to use, and does have a lot of functionality once you dig into it.

Cons

maybe the membership management tools, or the lack of html editing tools in many of the Event fields.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg K.

A valuable tool

2019-09-29

Pros

My professional association uses 123 Signup for event management. It provides a rich set of features that allow us to define events, reach out to our members via email, manage event fee collections and event rosters.

Cons

Templates can be a bit clunky, but this may be a training issue.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul F.

I'd recommend 123Signup.

2019-09-20

I've used 123Signup for our local association chapter in the information management and content services industry.

Pros

Easy-to-use to set up events, even for non-IT staff.

Cons

I haven't been receiving a monthly statement detailing the fees we're being charged per registered attendee but the cost has been minor and affordable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamra T.

123Signup is a simple, yet powerful tool

2019-09-30

This is a great tool and I recommend it highly.

Pros

You can run reports and export data to Excel

Cons

So far, I haven't had any problems. I always enjoy being able to format and customize. I'm not sure the free version offers that.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
noel b.

It's satisfactory. It could use an upgrade on some functions

2018-01-12

I wouldn't say benefits, just the information necessary to generate information I am required to use in my reports.

Pros

it provides me the information necessary to produce reports that assist me in assembling information presented to others.

Cons

Very inflexible and cumbersome on some report generating functions. the data export functions could be simplified and modified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Elissa P.

Great service, great reports

2015-04-02

Getting the word out to our subscriber database is no problem and very quick and efficient. The statistics on the number of delivered messages vs. bounced is helpful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from 123Signup


Thank you for taking the time to share your feedback, Elissa. The 123Signup customer support team really loves helping our clients and their attendees have the best experience possible. It's nice to hear that the reports are working well for your needs, too. It¿s been great working with you since you joined us in 2012, and we're looking forward to hearing from you again soon. Best Regards, Ann Murphy - General Manager

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Shanthi A.

Membership manager

2016-11-30

It's great tool to use except for pulling reports when we specify period of time it's not user friendly

Pros

Very good system for creating events and membership types..etc

Cons

Pulling reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering 123Signup

None

Source: Capterra
Helpful?   Yes   No
Read more
Fletcher G.

Pipeline Workshops - BuilderVelocity

2015-04-02

The combination of event management and payment processing services offered by 123signup has been very beneficial.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from 123Signup


Thanks, Fletcher! 123Signup's customer support is something we take a lot of pride in, so we really appreciate you taking the time to tell us about your good experience. Best Regards, Ann Murphy - General Manager

Read more
Leslie A.

123signup has made it easy track conference attendees and allow credit card use. Big thumbs up!

2018-01-12

Pros

Easy to create your event and select the functions needed to track specifics and tailor to your audience.

Cons

Perhaps the reporting tool could be a bit more concise or easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary F.

Found it: 123SignUp is the best!

2017-05-18

Pros

Since we are a small training center, the price of other event management software that was subscription based was prohibitive. 123Sign up is priced "by use".

Cons

The interface for the configuration is pretty text based.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Lashaundra F.

123Signup Review

2019-09-20

123Signup is a great tracking system that allows several users to have access. I enjoy the pleasure of reports (variety of reports).

Pros

The software is user-friendly and there are several reports that can be pulled.

Cons

I was not able to go back more than two years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Vicki G.

123Signup Review

2019-09-25

Overall, with the help of the terrific Support team, I have found this system to be very beneficial for our organizational needs.

Pros

allows us to track membership, costs/revenue, event attendance, e-mail notifications relatively easily once you become familiar with the system and how it works

Cons

Some of the functions have not calculated the correct numbers when I have run summary reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rita M.

It is useful for my need. I (AR) do not use all of its functions. I don't know the cost.

2018-01-12

Reports

Pros

I like the reports downloading into excel.

Cons

Many report names are not the same as the report title.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth S.

I have not used 123 very long, but have had wonderful service

2018-01-05

Pros

Customer service: Since my organization had changed their type of service, reports were lost, but customer service created a report that provided all the data I needed very quickly.

Cons

The reports tend to be slightly confusing, but I have only begun to use them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Jane H.

It does what we need at a price our tiny association can afford, but it's clunky and awkward to use

2018-01-05

Pros

It provides the service to set up meetings and track the income and expenses at a cost that makes other similar services seem very expensive.

Cons

The interface is unattractive and the selection of reports is restrictive, slow and very awkward to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Linda J.

Economical tool for organizations planning small or infrequent events

2018-01-08

Pros

As an organization that holds one event per year, tools that require annual fees were way too pricey.

Cons

Entering activities is quite cumbersome especially when trying to enter multiple activities in sequential order by date and time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jackie Z.

123Signup

2019-09-20

This process makes our meeting registrations more efficient.

Pros

The notification emails are clear and concise, and there is also the ability to add meetings to my calendar.

Cons

There are no cons that I can think of at this time.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna G.

Makes my job easier

2019-09-30

Main use is so that we can take credit cards for registration, as we don't have a merchant account. Over time, signups have gone from about half online to almost 90% online which saves us a lot of time in sending out invoices or having to collect on the day of the event

Pros

The software allows us to take credit cards and capture signup information in a format that is easy to use.

Cons

Without using the membership option it is a little hard to classify people on some of the reports. Accounting would like to see the reporting by company, some reports only list names.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carmen M.

As compared to 2017, 2018 was almost a disaster. Very slow response, duplicate credit card charges

2018-01-13

Pros

I loved the customizability of the registration form.

Cons

Our registration opens at 5 PM EST on January 1. For 2017 the system was brilliant. I had 104 people registration in 23 minutes and the end user thought it was great. For 2018 the system was slow, people were stuck on random pages, Lots of frustration and unhappiness. Many people were closed out. I contacted customer support and they were very helpful but could not find out why this occurred.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Adam H.

Golf outing registration

2019-09-25

Pros

The customer/registrant interface has vastly improved over the last couple of years.

Cons

Functionality is great and the reports available are more than sufficient for our purpose.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom C.

Really good site for setting up meetings. Customer support is excellent!!

2018-01-05

Ability to set up meetings, register attendees, and collect fees.

Pros

Pretty easy to use, both for the person setting it up and the end user.

Cons

Would be nice if the waiting list feature was per activity rather than for the whole event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more