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Shift4Shop vs SumoMe Comparison

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Overview

Shift4Shop, formerly 3dcart, is an all-in-one eCommerce platform designed for any business. The scalable platform provides...

Easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

65

27

9

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.1

5

4

3

2

1

27

19

7

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.
They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.
I really love that I can customize my store according to my requirements and it's fully secure.

Pros

I like best the ease of use in setting up this program to provide my website visitor's with a better on-site experience while also providing me with detailed metrics on those visitors.
Sumo has a killer free option for creating a very effective email capture form. It has very detailed analytics and it intergrades with the popular platforms wordpress and shopify.
Setting up Sumo on each of my websites was very intuitive and easy to accomplish. There are features that allow you to personalize the look and the experience visitors to the site will each have.

Cons

I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.
The only problem I have encountered is the inability to provide a coupon based on type of checkout option.
There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

Cons

We only wanted to use ONE popup and couldnt. Horrible customer support with limited knowledge about their own product.
You can't integrate with HubSpot until you pay for it. Managing it manually now, but could be a problem in the future.
Sumo added popup in the footer without letting us know (ON A PAID SUBSCRIPTION!). We lost days to enable the implementation, and yet, the product isnt function.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features41
  • AB Testing
  • API
  • Abandoned Cart Saver
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Customization
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Inventory Control
  • Inventory Management
  • Kitting
  • Labeling
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Store
  • Order Management
  • Point of Sale (POS)
  • Product Configurator
  • Product Ratings / Reviews
  • Promotions Management
  • Real Time Monitoring
  • Refund Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Tax Management
  • Templates
  • URL Customization
  • Website Integration
  • Total features15
  • AB Testing
  • API
  • Abandoned Cart Saver
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Customization
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Inventory Control
  • Inventory Management
  • Kitting
  • Labeling
  • Loyalty Program
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Store
  • Order Management
  • Point of Sale (POS)
  • Product Configurator
  • Product Ratings / Reviews
  • Promotions Management
  • Real Time Monitoring
  • Refund Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Tax Management
  • Templates
  • URL Customization
  • Website Integration

Integrations

  • Total integrations100
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations47
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk