Agiliron Reviews - Pros & Cons, Ratings & more

NetSuite

Fishbowl

Cin7 Core

QuickBooks Online

Cin7 Omni

Agiliron is a retail management system which enables businesses of all sizes to manage all of their orders, inventory & CRM records from multiple sales channels in one location with a range of tools including multi-channel eCommerce, POS, marketplace integration, business intelligence, & more

Agiliron

Android

Web-based

Windows

iPad

iPhone

President

I find it amazing, and refreshing, in today's business atmosphere that their are still companies like Agiliron with old fashioned values and the willingness to see us succeed.

Owner

Overall I love it has helped me grow and scale better I really do like it and like how they constantly adding new things to the software can be better and a little more user friendly.

I like that it integrates with Shopify and Quickbooks, it has options for customization, and there is endless opportunities for growth.

Project Manager 

Their customer support is awesome and they respond to inquiries within 12 hours. The features are great and easy to use.

Operations Manager

Promises were empty, no follow through. Customer service was very poor; wouldn't get back to us until we followed up several times and threatened to cancel our contract with them.

Buyer Assistant

Parry has been excellent in educating me and going above and beyond to help me with what I need Agiliron to do for me.

Sensitive content hidden] was wonderful before , during and after launch and was able to accommodate all of our programming requests.

Operations

This software is saving us time and resources by simplifying the process to order, receive and ship out goods. The software is very robust and customizable and the customer service is excellent.

Controller

Ability to perform bulk updates is great. Moving to Agiliron allowed us to standardize our inventory throughout the organization.

Best value for the money. Onboarding process is great.

This software offers a lot of great functionality for the user and once you get the hang of it, its quite easy to use.

The Point of Sale offers many great features like the quick access tabs and return of sales.

Sales Manager

Being able to have Agiliron customize our pricing system to have a complete landed cost of getting imported products priced properly was a huge asset to our company.

Managing member

Ability to integrate website database with in-store POS database; ability to link to QuickBooks accounting software; ability to perform POS sales on mobile device through app.

One thing I have found to be difficult with Agiliron is physical inventory.

We like the online sales we can do with the program but we have experience major inventory problems do to program not functioning as it should. Inventory entered incorrectly, wrong pictures on items.

Director

Weight/Date/Phone formats are all tailored to North America rather than Europe/Global. Payment processing options are also limited to North America.

Matrix item products allow us to generate infinite model numbers using multiple items code options to build our new construction stair box product.

Windward System Five

EventPro

We recently switched from NetSuite to Agiliron, and the transition has been nothing short of excellent. The onboarding and implementation process was smooth and efficient, with great support every step of the way. Their team is responsive, service-oriented, and truly invested in our success. Plus, the lower fees make it an even better choice. We’re very happy with the switch and highly recommend Agiliron to any business looking for a powerful yet cost-effective solution!

Great Netsuite Alternative 

Our company recently switched our ERP system from Microsoft Great Plains to Agiliron & QBO. Our onboarding team, lead by [sensitive content hidden], was super helpful and attentive during our set up period. Then...once we went live we were in constant contact - in a good way! [sensitive content hidden] would reply immediately to my questions.
There are a few things we still are working through, but we always get the best customer service!

Agiliron/QBO from Microsoft GP

We like the online sales we can do with the program but we have experience major inventory problems do to program not functioning as it should. Inventory entered incorrectly, wrong pictures on items. All I can say is be careful before you decide to pick Agiliron. It would work great for a small store or counter sales but not for a large volume parts business.

Be careful

[sensitive content hidden] was wonderful before , during and after launch and was able to accommodate all of our programming requests.

Top Notch customer service 

overall its a great software i definitely recommend it for small businesses.
i had a lot of questions at the beginning and the onboarding time were always ready to help and answers my emails and phone calls same day

Great software and great customer service 

I underestimated the time and financial investment. Migrating from QB's POS to Multi-Channel software is a financial and time investment for any business.

Not going back

Fulfills our needs as a smaller company

MOVED FROM QUICKBOOKS DESKTOP TO AGILIRON

Responsive Support: Agiliron offers timely and responsive support, ensuring that issues are addressed quickly, minimizing downtime or disruptions in daily operations.

Good customer service 

We are a brick and mortar with 10,000+ SKU’s on inventory. We took on to selling via our e-commerce website (BigCommerce) and our old system did not integrate with BigCommerce. We chose Agiliron after much research for a platform that fit our needs and budget. Migration from our old system to Agiliron was challenging due to the fragmentation of our own data and having to clean it up.
Scott assisted us through the migration and onboarding, and he has been incredibly patient and helpful throughout the process. 
We are now 3 months since going fully live with Agiliron and we are pleased with the software. There is a steeper than normal learning curve, but that can almost be expected for the amount of features they’ve tried building into the program. 

Agiliron for Small Business

It's been great, customer service is very responsive and the software solves all of our needs

Agiliron is the perfect solution for Inventory Management 

 It has helped us grow our business exponentially and has kept getting easier to use.

Would Highly Recommend. 

Good overall experience, the software can be customised significantly and support is good

Good Solid Choice

We are a small sports equipment distributor in the United States. Our products are manufactured in Asia and distributed through sporting goods dealers, retail through our website, and a small inside sales team. We used Sales Order for many years and were satisfied with its capabilities, but the customer service was non-existent. 
After long and arduous research of other ERP/Order processing platforms, we switched to Agiliron in December 2020. Agiliron's mission is to respond to all customer requests within 24 hours and has proven true 100% of the time. The software is easier to use, and the customer service is exceptional. The onboarding process was thorough and methodical, and our customization needs were handled quickly and efficiently. Our account manager also helped to create customized email templates and account settings. 
We currently use the integration with Woo-Commerce and Quick Books and intend to use the Amazon integration soon. We highly recommend Agiliron for any size business, whether new or established. 


Lots of Bang for the Buck!

Absolutely incredible

Thank you! It's been a pleasure working with you. 

Wonderful Software and Service

Agiliron has helped our business grow dramatically, and consolidate our operations across many different vendors and sales channels. From regular eCommerce shipments, to vendor fulfillment, wholesalers, and even 3PLs we can keep all our orders and inventory data in one place which lets us manage many different relationships with comparatively small staff. The complexity of what Agiliron can do is generally intimidating to new staff and it can take a while to get them acquainted with the system, but once they understand it runs very efficiently and their customer service is very responsive when issues or questions arise. 

Extremely versatile solution for complex business

Fanastic Customer Service and Great Potential

The ability to manage product cards, images, customers and the entire buying process within one software has been a big positive for business.  

Great SaaS solution for any size business

I am pleased with this program and will continue to use it going forward

Great Product

The Agiliron works perfectly for my business, will continue to use it.

Excellent Software

Our company is a small business in Canada. [SENSITIVE CONTENT HIDDEN] helps us to set up and works for the system. She has lots of patients. 

Review for Agiliron

The biggest thing Agiliron allows to do is to sell on multiple channels. Whether that is in our Brick and Mortar, on our website, phone, or Amazon.

Customer Support and Growth oriented

Agiliron has been solid to work with. Their customer support is awesome and they respond to inquiries within 12 hours. The features are great and easy to use.

Agiliron Reviews

Suggested alternatives

Pros and cons

47 reviews