Alfresco Content Services Pricing, Features, Reviews & Comparison of Alternatives

Alfresco Content Services

Content Management, Document Management, Data Governance, Enterprise Content Management, Mobile Content Management System, Document Version Control, O software

4.0/5 (15 reviews)

Alfresco Content Services overview

Pricing

Pricing options
Free
Free trial
Value for money

Devices

Web-based

Business size

Mid Size Business, Small Business

Markets

United States

Support options

Phone Support

Alfresco Content Services reviews

Excellent
5
Very good
7
Average
1
Poor
2
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  3.7
  3.8
Anonymous

Easy for sharing files securely

Used weekly for 1-2 years
Reviewed 2019-03-18
Review Source: Capterra

Generally good for storing, organizing and securing files. It's just a little tricky when you want to actually work in files.

Pros
It's a great system for organizing files in a secure way - access control is excellent. It's easy for version control too.

Cons
What I don't like is that you can't have two people editing a document at the same time. We have some sensitive reporting stored there, but it makes it hard if two of us want to work in it at the same time.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Chris Coleman

Industrial strength document management system with records , workflow, and custom modules

Used daily for 2+ years
Reviewed 2017-02-18
Review Source: Capterra

Alfresco One is probably the biggest and best document management applications available. Records management is a huge plus. This app can and does replace entire warehouses of file cabinets and does it better than any paper solution could because you are able to have Alfresco search at the speed of light through the documents in your system to find what you're looking for, imagine being able to google a room full of file cabinets. The workflows are another thing, and the tagging. You can build your own modules which carry out actions on incoming and outgoing documents. Some really seriously successful companies and organizations are using Alfresco One as a key piece of their winning formula.

Pros
Alfresco One can handle pretty much any job you throw at it. Built on java, it's industrial strength, and there's no end to the number of programmers available to develop custom modules for your specific needs. Government departments use Alfresco One. NASA uses Alfresco One. Some of the biggest names and most successful people in the world use Alfresco One at their company or organization. Soundly beats Microsoft Sharepoint, another document system, in terms of all technical achievement, openness, transparency, auditing, and overall quality.

Cons
The license fee can be costly if you're an upstart new small business with no or low funding. For this reason there's the free version, Alfresco Community Edition. Built on java means you might pay a bit more for helpers to build for it, however, if Alfresco fits your needs, you probably won't mind. The Alfresco Community Edition forums are not maybe as active as other software's forums, probably because the number of people actually reaching the point of greatness in their lives and their careers where they are actually able to go paperless either on their own or with their organization's documents, is relatively fewer, than the billions of people whose documents are still on paper, and still impossible to search through, and still disorganized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Great CMS for SMBs

Used weekly for 2+ years
Reviewed 2018-05-11
Review Source: Capterra

Pros
I like the customization features, the work flow options, and it's compatibility with many file types. It makes searching for documents a breeze and keeping your content well organised in varying Projects/Sites. I particularly like the Dashboard setting on each site, that allows you to customize your overview of that project, giving visual to members, who is working on what files, and a live browser frame to keep you in the loop if your project is website based.

Cons
The interface could use some work, I find the usability takes some time to get into in order to unlock all the features and functionality available to you. The documentation is a useful assistant in getting around the software.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Rigid, outdated document management and content sharing platform

Used weekly for 1-2 years
Reviewed 2020-02-05
Review Source: Capterra

We used Alfresco as the company's main document management and sharing tool for several years. It was adequate but constraining, and over time the feature differential with more advanced tools became increasingly evident.

Pros
Good flexibility in adding coworkers alongside external guests to document repositories. Good security measures on stored files. Not many redeeming features beyond this.

Cons
Poor interface, with no OS integrations (only web interface), no drag & drop, counter-intuitive control placement, key features nestled deep into menus.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 1/10

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Chris Chukwuemeka

Very nice software

Used weekly for 1-2 years
Reviewed 2018-05-28
Review Source: Capterra

Help me store my documents in one place and also helped me to attach documents and pictures to Openmaint property management solution.

Pros
The software displays Good picture quality and it is easy to use and it connects to my favorite database software Postgresql. More over it is open source, that give everyone opportunity to test it and see what stoof it is made of. I really appreciate Alfresco for developing such a good thing.

Cons
I really like this software but the only thing I found a bit difficult was the installation especially to install it to work with an existing Postgresql. There is no much information on how to do that but I found one after much search in the internet

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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David Bryson

Works great for lots of users

Used daily for 1-2 years
Reviewed 2018-02-15
Review Source: Capterra

great group site

Pros
easy to build work flows and group projects. Can build custom sites for groups. Has a good admin section. can easily add users and make groups. Lots of features.

Cons
Can take a while to setup, hard to customize when out a lot of work and searching forums. with the api was a bit better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

really restrictive software for external collaborators

Used weekly for 6-12 months
Reviewed 2019-10-31
Review Source: Capterra

I am a user logged into another business with the goal of delivering files to them and I've found it to be really not end user friendly.

Pros
It can make your life easier as it does not demand special software to be installed on your terminal, just a web browser is enough.

Cons
Depending on your permissions the software won't let you do simple things, like delete or move or copy files you uploaded by mistake in an incorrect folder. It won't let you know of the progress of your uploads or let you know when they are done, a really big problem for big files.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 3/10

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Anonymous

Alfresco is a strong ECM platform

Used daily for 6-12 months
Reviewed 2019-04-25
Review Source: Capterra

Overall experience for the users has been exceptional. The system performs well and is a very reliable platform for our ECM.

Pros
The team collaboration and shared file features.

Cons
Limiting the deployment model to just docker made initial deployment difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ravikiran Reddy

One of the best Enterprise Content Management systems in the market

Used weekly for 1-2 years
Reviewed 2018-03-14
Review Source: Capterra

Best ECM for SMB enterprises with very less investment

Pros
Easy to install and configure by just following the documentation Good search support for full text. Architecture supports cloud for deployment.

Cons
Plugin development is easy as it is explained in the document. Resource availability for developing plugins not available in the market

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Carlos Rosi

If you need a repository of document for you company, this sotfware will be useful for you.

Used weekly for less than 6 months
Reviewed 2018-03-12
Review Source: Capterra

Pros
Have free version, work fine for large number of users. Is a good way for centralize documents manage (for exemple, quality system)

Cons
Free version only permit associate an user for administrator, if this person abandon your user, you lost yours documents. will present compatibility problems on depend of Java version an browsers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Alfresco Content Services features

Collaboration Tools
Document Indexing
Full Text Search
Version Control
Mobile Access
Document Management
Workflow Management
Archiving & Retention
Permission Management
Data Synchronization
Offline Access
Audit Trail
Approval Process Control
Multi-Language
Batch Processing
Indexing
Document Assembly
Customizable Templates
Document Storage
Access Control
Policy Management
Process Management

Alfresco Content Services integrations

Additional information for Alfresco Content Services

Key features of Alfresco Content Services

  • Access Controls/Permissions
  • E-forms
  • Image Editor
  • Audio Content
  • Video Content
  • Information Governance
  • Digital Asset Management
  • Content Lifecycle Management
  • Search
  • Search
  • Mobile Capture
  • Templates
  • Personalization
  • File Sharing
  • Revision History
  • Access Controls/Permissions
  • Document Check-in / Check-out
  • Version Rollback
  • For Engineering Documents
  • Commenting / Notes
  • Convert to PDF
  • Text Editor
  • Metadata Extraction
  • Image Pre-processing
  • ID Scanning
  • Zone Selection Tool
  • Multiple Output Formats
  • Text Editor
  • Optical Character Recognition
  • Document Archiving
  • File Type Conversion
  • Access Controls/Permissions
  • File Recovery
  • Document Retention
  • Compliance Tracking
  • Roles Management
  • Data Discovery
  • Email Management
  • Deletion Management
  • Storage Management